Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional service and create a luxurious shopping experience for clients.
- Company: Join Longchamp, a prestigious luxury brand with a rich Parisian heritage.
- Benefits: Enjoy competitive salary, performance bonuses, generous holidays, and staff discounts.
- Why this job: Be a frontline ambassador for luxury and build lasting relationships with clients.
- Qualifications: Retail experience preferred; passion for fashion and customer service is essential.
- Other info: Flexible scheduling and a commitment to diversity and inclusion in the workplace.
The predicted salary is between 30000 - 40000 £ per year.
Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal.
As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service.
Key Responsibilities:
- Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives.
- Building long-term relationships with clients: develop and maintain client relationships through excellent service and personalised follow-up.
- Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies.
- Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage.
- Communicate brand stories and product features with confidence and clarity.
- Stay updated on new arrivals, seasonal launches, and promotional activities.
- Support replenishment, stockroom activity, and inventory accuracy.
- Carry out transactions smoothly and guarantee fast, secure service and data capture.
Requirements:
- Minimum 1 year of experience in retail, preferably luxury or premium.
- POS system knowledge and basic MS Office familiarity.
- Fluent in English (additional languages preferred).
- Passion for fashion, customer service, and luxury brands.
- Flexible with scheduling including weekends, evenings, and holidays.
Key Performance Indicators (KPIs):
- Personal sales revenue.
- Conversion rate (footfall to sales).
- Average transaction value (ATV) and Units per Transaction (UPT).
- CRM entry completion and data quality.
Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.
Associate Seller in Newcastle upon Tyne employer: Longchamp
Contact Detail:
Longchamp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Seller in Newcastle upon Tyne
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Longchamp's products, history, and values. This way, when you walk into that interview, you can chat confidently about what makes the brand special.
✨Tip Number 2
Practice your sales pitch! Think about how you'd sell a Longchamp bag to a customer. Role-play with a friend or in front of the mirror to nail down your approach and show off your enthusiasm for luxury retail.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Longchamp. You never know who might help you get your foot in the door!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the Longchamp family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Associate Seller in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury brands shine through! Share why you're excited about the opportunity to work with Longchamp and how you connect with their values of quality and creativity.
Highlight Relevant Experience: Make sure to showcase any retail experience you have, especially in luxury settings. Talk about specific roles where you’ve contributed to sales or provided exceptional customer service, as this will resonate with us at Longchamp.
Be Personable and Authentic: We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to share personal anecdotes that demonstrate your skills and passion for fashion and customer service.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and ensure it reaches the right people!
How to prepare for a job interview at Longchamp
✨Know Your Brand Inside Out
Before your interview, dive deep into Longchamp's history, products, and values. Familiarise yourself with their iconic items like the Le Pliage® and understand what sets them apart in the luxury market. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to meet a client's needs or resolved a challenging situation. Highlighting these experiences will demonstrate your ability to create that luxurious, personalised shopping experience Longchamp is known for.
✨Dress the Part
As a potential Sales Assistant for a luxury brand, your appearance matters. Dress elegantly and professionally for the interview, reflecting the style and sophistication of Longchamp. This not only shows respect for the brand but also gives a glimpse of how you would represent them in-store.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask during your interview. Inquire about Longchamp's approach to client relationships or how they stay innovative in the luxury market. This shows your interest in the role and helps you gauge if the company culture aligns with your values.