Deputy Store Manager - Flagship
Deputy Store Manager - Flagship

Deputy Store Manager - Flagship

Full-Time 30000 - 40000 £ / year (est.) No home office possible
Longchamp

At a Glance

  • Tasks: Support the Store Manager in leading operations and delivering exceptional customer service.
  • Company: Join Longchamp, a luxury brand known for its craftsmanship and modern Parisian design.
  • Benefits: Enjoy competitive salary, performance bonuses, generous holidays, and private health cover.
  • Other info: Longchamp values diversity and offers excellent career development opportunities.
  • Why this job: Be part of a dynamic team that values innovation and personal growth.
  • Qualifications: Professional presence, client-focused mindset, and adaptable under pressure.

The predicted salary is between 30000 - 40000 £ per year.

Reports To: Store Manager

Company Overview

Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal.

As a key member of the boutique leadership team, the Assistant Store Manager plays a vital role in supporting the Store Manager to lead business operations, deliver exceptional service, and drive team development. This position helps to maintain Longchamp’s standards of excellence across all areas of boutique performance.

Values drive improvement through action plans:

  • Identify commercial opportunities on the sales floor and in client behaviour
  • Ensure full engagement in store campaigns and product launches

Operations:

  • Proficient in MS Office and retail POS platforms

Person Specification:

  • Professional and refined presence with a client-first mindset
  • Solution-focused, adaptable, and calm under pressure
  • Motivated by results and team success
  • Leads by example with integrity and consistency
  • Flexible and willing to work evenings, weekends, and holidays as needed

Key Performance Indicators (KPIs):

  • Achievement of store and individual sales targets
  • Client retention, CRM capture rates, and VIP contribution
  • Mystery shopper results and client feedback scores
  • Staff training completion and performance progression
  • Inventory accuracy, stock loss, and shrink prevention
  • Compliance with visual standards and store audits
  • Floor efficiency and productivity (coverage, conversion, ATV, UPT)

Benefits:

  • Competitive salary
  • Monthly and annual performance bonuses
  • Enhanced pension contribution
  • Generous holiday allowance after qualifying period
  • Private health cover after qualifying period
  • Enhanced Maternity, Paternity and adoption pay
  • Staff discount

Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Deputy Store Manager - Flagship employer: Longchamp

Longchamp is an exceptional employer that offers a vibrant and inclusive work culture, where employees are empowered to thrive in their roles. Located in the heart of Regent Street, our flagship store provides unique opportunities for professional growth within a globally recognised luxury brand, complemented by competitive salaries, performance bonuses, and generous benefits. Join us to be part of a team that values diversity, innovation, and excellence in delivering an unparalleled shopping experience.
Longchamp

Contact Detail:

Longchamp Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Store Manager - Flagship

✨Tip Number 1

Get to know the brand inside out! Familiarise yourself with Longchamp's history, products, and values. This will not only help you stand out in interviews but also show your genuine interest in the role.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you for the position, giving you a leg up in the application process.

✨Tip Number 3

Prepare for situational questions! Think of examples from your past experiences that showcase your leadership skills, adaptability, and client-first mindset. We want to see how you handle real-life scenarios.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Longchamp team!

We think you need these skills to ace Deputy Store Manager - Flagship

Client-First Mindset
Solution-Focused
Adaptability
Calm Under Pressure
Results-Oriented
Team Leadership
Integrity
Flexibility
Sales Target Achievement
Client Retention Strategies
CRM Systems Proficiency
Staff Training and Development
Inventory Management
Visual Merchandising Compliance
Retail POS Systems Proficiency

Some tips for your application 🫡

Show Your Passion for Luxury: When writing your application, let your love for luxury brands shine through! Mention any experiences you have with high-end retail or how you appreciate craftsmanship. We want to see that you understand and value what Longchamp stands for.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Deputy Store Manager role. Highlight relevant skills and experiences that align with the job description. We’re looking for someone who can lead by example and drive team success, so showcase those qualities!

Be Professional Yet Authentic: While we want you to maintain a professional tone, don’t be afraid to let your personality shine through. Show us who you are and why you’d be a great fit for our team. Authenticity is key in the luxury retail world!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive and keen to join the Longchamp family!

How to prepare for a job interview at Longchamp

✨Know the Brand Inside Out

Before your interview, dive deep into Longchamp's history, values, and product lines. Familiarise yourself with their iconic items like the Le Pliage® and understand what sets them apart in the luxury market. This knowledge will show your genuine interest and help you connect with the brand's ethos.

✨Demonstrate Your Leadership Skills

As a Deputy Store Manager, you'll need to showcase your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or driven sales. Highlight how you can support the Store Manager in achieving store goals and maintaining high standards.

✨Client-First Mindset

Longchamp values a client-first approach, so be ready to discuss how you've prioritised customer service in previous roles. Share specific instances where you went above and beyond for a client, and how you would ensure an exceptional shopping experience in the flagship store.

✨Be Ready for Situational Questions

Expect questions that assess your problem-solving skills and adaptability under pressure. Think of scenarios where you've had to think on your feet or adapt to changing circumstances. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.

Deputy Store Manager - Flagship
Longchamp

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