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- Tasks: Support the Store Manager in leading operations and delivering exceptional customer service.
- Company: Join Longchamp, a luxury brand known for its craftsmanship and modern Parisian design.
- Benefits: Enjoy competitive salary, performance bonuses, generous holidays, and private health cover.
- Why this job: Be part of a dynamic team that values diversity and empowers personal growth.
- Qualifications: Professional presence, client-focused mindset, and adaptability under pressure.
- Other info: Flexible hours with opportunities for career advancement in a global brand.
The predicted salary is between 30000 - 40000 £ per year.
Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal.
As a key member of the boutique leadership team, the Assistant Store Manager plays a vital role in supporting the Store Manager to lead business operations, deliver exceptional service, and drive team development. This position helps to maintain Longchamp’s standards of excellence across all areas of boutique performance.
- Values drive improvement through action plans
- Identify commercial opportunities on the sales floor and in client behaviour
- Ensure full engagement in store campaigns and product launches
Person Specification:
- Professional and refined presence with a client-first mindset
- Solution-focused, adaptable, and calm under pressure
- Motivated by results and team success
- Leads by example with integrity and consistency
- Flexible and willing to work evenings, weekends, and holidays as needed
Key Performance Indicators (KPIs):
- Achievement of store and individual sales targets
- Client retention, CRM capture rates, and VIP contribution
- Mystery shopper results and client feedback scores
- Staff training completion and performance progression
- Inventory accuracy, stock loss, and shrink prevention
- Compliance with visual standards and store audits
- Floor efficiency and productivity (coverage, conversion, ATV, UPT)
Benefits:
- Competitive salary
- Monthly and annual performance bonuses
- Enhanced pension contribution
- Generous holiday allowance after qualifying period
- Private health cover after qualifying period
- Enhanced Maternity, Paternity and adoption pay
- Staff discount
Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.
Deputy Store Manager employer: Longchamp
Contact Detail:
Longchamp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Longchamp's history, products, and values. This will not only help you stand out in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you for the position, giving you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management and client service. Think about how you can demonstrate your leadership skills and adaptability under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Longchamp team!
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury brands shine through! Mention any experiences you have with high-end retail or how you appreciate craftsmanship. We want to see that you understand and value what Longchamp stands for.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Deputy Store Manager role. Highlight relevant skills and experiences that align with the job description. We’re looking for someone who can lead by example, so show us how you've done that in the past!
Be Professional Yet Authentic: While we want you to maintain a professional tone, don’t be afraid to let your personality come through. Share your unique perspective and experiences that make you a great fit for our team. Authenticity is key, especially in a client-first environment like ours!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows initiative and enthusiasm, which we love to see!
How to prepare for a job interview at Longchamp
✨Know the Brand Inside Out
Before your interview, dive deep into Longchamp's history, values, and product lines. Familiarise yourself with their iconic items like the Le Pliage® and understand what sets them apart in the luxury market. This knowledge will show your genuine interest and help you connect with the brand's ethos.
✨Demonstrate Your Leadership Skills
As a Deputy Store Manager, you'll need to showcase your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or driven sales. Highlight how you can support the Store Manager in achieving store goals and maintaining high standards.
✨Client-First Mindset
Longchamp values a client-first approach, so be ready to discuss how you've prioritised customer service in previous roles. Share specific instances where you went above and beyond for a client, and how you would ensure exceptional service in the boutique to enhance client retention and satisfaction.
✨Be Ready for Situational Questions
Expect situational questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to stay calm under pressure or adapt to unexpected changes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.