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- Tasks: Lead a luxury store, inspire your team, and create unforgettable customer experiences.
- Company: Join Longchamp, a prestigious brand known for its craftsmanship and Parisian design.
- Benefits: Enjoy competitive salary, performance bonuses, generous holidays, and private health cover.
- Why this job: Be an ambassador for a luxury brand and drive commercial success in a vibrant environment.
- Qualifications: 5+ years in luxury retail leadership with a strong commercial mindset.
- Other info: Longchamp values diversity and fosters an inclusive workplace for personal and professional growth.
The predicted salary is between 40000 - 50000 £ per year.
Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal.
Flagship Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values.
As a Flagship Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards within a high traffic location.
- Recruit, onboard, train, and retain top talent aligned with Longchamp values
- Conduct regular performance reviews and coaching sessions
- Drive CRM objectives including client data capture, reactivation, and loyalty
- Develop and execute sales plans to meet or exceed store targets
- Build a strong network with local stakeholders on forecasts, opportunities, and challenges
- Ensure compliance with scheduling, operational, HR, security, and loss prevention policies
- Manage store budgets, payroll, and controllable expenses
- Oversee compliance on stock management, store audits, deliveries, inventory accuracy, and shrinkage
- Maintain a pristine and luxury retail environment
- Uphold the highest standards of store presentation
5+ years of progressive experience in luxury or premium retail, including at least 5 years in store leadership. Proven ability to lead and inspire teams to exceed sales and service goals. Strong commercial and operational acumen. Proficiency in CRM systems, POS, and retail management tools. Fluent in English (additional languages a plus). Proficient in Microsoft Office (Excel, Word, Outlook).
A strong commercial mindset. Energetic, collaborative, and performance-driven.
Key Performance Indicators (KPIs): Boutique sales revenue and profitability, Average Transaction Value (ATV) and Units per Transaction (UPT), Client retention, CRM growth, and VIP sales contribution.
Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.
Store Manager - Manager in City of London employer: Longchamp
Contact Detail:
Longchamp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Manager in City of London
✨Tip Number 1
Network like a pro! Connect with people in the luxury retail space, especially those who work at Longchamp or similar brands. Attend industry events, join relevant online groups, and don’t be shy to reach out for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at a networking event or an interview, let your passion for luxury retail shine through. Share your ideas on client experience and team management – they want to see how you can bring creativity and energy to their flagship store.
✨Tip Number 3
Prepare for the unexpected! In interviews, be ready for scenario-based questions that test your leadership and problem-solving skills. Think about past experiences where you’ve driven sales or improved team performance, and be ready to share those stories with confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Longchamp family. Keep an eye on our careers page for the latest opportunities and make sure your CV reflects your luxury retail experience!
We think you need these skills to ace Store Manager - Manager in City of London
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury retail shine through! Share specific examples of how you've contributed to creating a high-end shopping experience in your previous roles. We want to see that you understand the essence of brands like Longchamp.
Highlight Your Leadership Skills: As a Flagship Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've inspired and developed teams in the past, and how you plan to foster a culture of performance and inclusivity at Longchamp.
Be Data-Driven: We love numbers! Include any relevant metrics or KPIs from your previous roles that demonstrate your ability to drive sales and improve client retention. This will show us that you have a strong commercial mindset and can contribute to our success.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you're keen on joining the Longchamp family!
How to prepare for a job interview at Longchamp
✨Know the Brand Inside Out
Before your interview, dive deep into Longchamp's history, values, and product lines. Familiarise yourself with their iconic items like the Le Pliage® and understand how they blend tradition with modern design. This knowledge will show your genuine interest in the brand and help you connect your experience to their ethos.
✨Showcase Your Leadership Skills
As a Flagship Store Manager, you'll need to inspire and develop a high-performing team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to drive sales and enhance customer experiences. Be ready to discuss specific strategies you've implemented to foster inclusivity and performance.
✨Demonstrate Commercial Acumen
Longchamp is looking for someone with a strong commercial mindset. Brush up on your understanding of retail metrics like Average Transaction Value (ATV) and Units per Transaction (UPT). Be prepared to discuss how you've used data to inform your sales strategies and improve store performance in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about challenges you've faced in retail management, such as handling difficult customers or managing stock discrepancies, and how you resolved them. This will demonstrate your operational excellence and readiness for the role.