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- Tasks: Lead a luxury boutique, inspire your team, and deliver exceptional client experiences.
- Company: Join Longchamp, a prestigious brand known for its craftsmanship and Parisian design.
- Benefits: Enjoy competitive salary, performance bonuses, generous holidays, and private health cover.
- Why this job: Be a part of a dynamic team that values creativity and excellence in luxury retail.
- Qualifications: 5+ years in luxury retail with strong leadership and commercial skills.
- Other info: Longchamp promotes diversity and personal growth in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal.
Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp's heritage and values.
As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp's brand identity and luxury service standards.
- Recruit, onboard, train, and retain top talent aligned with Longchamp values
- Conduct regular performance reviews and coaching sessions
- Drive CRM targets including client data capture, reactivation, and loyalty
- Develop and execute sales plans to meet or exceed store targets
- Partner with local management on forecasts, opportunities, and challenges
- Leverage morning briefs to update the team on current performance and action plan
- Ensure compliance with operational, HR, security, and loss prevention policies
- Manage store budgets, payroll, and controllable expenses
- Oversee stock management, deliveries, inventory accuracy, and shrinkage
- Lead store audits and ensure all operational procedures are properly followed
- Maintain a pristine and luxury retail environment
- Uphold the highest standards of store presentation
5+ years of progressive experience in luxury or premium retail, including at least 2 years in store leadership. Proven ability to lead and inspire teams to exceed sales and service goals. Strong commercial and operational acumen. Proficiency in CRM systems, POS, and retail management tools. Fluent in English (additional languages a plus). Proficient in Microsoft Office (Excel, Word, Outlook). Energetic, collaborative, and performance-driven.
Key Performance Indicators (KPIs): Boutique sales revenue and profitability, Average Transaction Value (ATV) and Units per Transaction (UPT), Client retention, CRM growth, and VIP sales contribution.
Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.
Manager - Network Management in City of London employer: Longchamp
Contact Detail:
Longchamp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager - Network Management in City of London
✨Tip Number 1
Network like a pro! Connect with people in the luxury retail space, especially those who work at Longchamp or similar brands. Attend industry events, join relevant online groups, and don’t be shy to reach out for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your personality! When you get that interview, let your passion for luxury retail shine through. Share stories that highlight your leadership skills and how you've driven team success. Remember, they want to see how you embody the Longchamp brand values!
✨Tip Number 3
Prepare for the unexpected! Be ready for situational questions that test your problem-solving skills. Think about past experiences where you’ve had to think on your feet, whether it’s managing a team or enhancing client experience. This will show you’re the right fit for their dynamic environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind. And hey, if you haven’t already, check out our website for more opportunities!
We think you need these skills to ace Manager - Network Management in City of London
Some tips for your application 🫡
Show Your Passion for Luxury Retail: When writing your application, let your love for luxury retail shine through! Share specific experiences that highlight your connection to the brand and how you embody its values. We want to see your enthusiasm for delivering a top-notch client experience.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Store Manager role. Highlight relevant skills and experiences that align with the job description. We appreciate when candidates take the time to show us why they’re the perfect fit for Longchamp!
Quantify Your Achievements: Use numbers to back up your accomplishments! Whether it’s sales targets you’ve exceeded or team performance metrics, we love seeing concrete evidence of your success. It helps us understand the impact you can bring to our boutique.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Longchamp family!
How to prepare for a job interview at Longchamp
✨Know the Brand Inside Out
Before your interview, dive deep into Longchamp's history, values, and product lines. Understanding their luxury offerings and brand identity will help you articulate how your experience aligns with their mission and how you can contribute to maintaining their high standards.
✨Showcase Your Leadership Skills
Prepare examples that highlight your ability to lead and inspire teams. Think of specific situations where you've driven performance or improved team dynamics. This will demonstrate your capability to foster a high-performing culture, which is crucial for the Store Manager role.
✨Be Client-Centric
Longchamp places a strong emphasis on client experience. Be ready to discuss how you've successfully managed client relationships in the past, including any strategies you've used to enhance customer loyalty and satisfaction. This will show that you understand the importance of a client-centric approach.
✨Prepare for Operational Questions
Expect questions about operational excellence, such as stock management and compliance with policies. Brush up on your knowledge of retail management tools and be prepared to discuss how you've handled budgets and performance metrics in previous roles.