At a Glance
- Tasks: Lead a luxury store, inspire your team, and create unforgettable customer experiences.
- Company: Join Longchamp, a prestigious brand known for its exquisite craftsmanship and Parisian flair.
- Benefits: Enjoy competitive pay, career growth, and a vibrant work culture.
- Other info: Diverse and inclusive workplace focused on personal and professional development.
- Why this job: Be part of a luxury brand that values creativity, quality, and inclusivity.
- Qualifications: 4+ years in retail, with leadership experience and a passion for luxury.
The predicted salary is between 30000 - 40000 € per year.
Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal.
Assistant Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values.
As an Assistant Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards.
- Recruit, onboard, train, and retain top talent aligned with Longchamp values
- Conduct regular performance reviews and coaching sessions
- Drive CRM targets including client data capture, reactivation, and loyalty
- Develop and execute sales plans to meet or exceed store targets
- Partner with local management on forecasts, opportunities, and challenges
- Leverage morning briefs to update the team on current performance and action plan
- Ensure compliance with operational, HR, security, and loss prevention policies
- Manage store budgets, payroll, and controllable expenses
- Oversee stock management, deliveries, inventory accuracy, and shrinkage
- Lead store audits and ensure all operational procedures are properly followed
- Maintain a pristine and luxury retail environment
- Uphold the highest standards of store presentation
4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership. Proven ability to lead and inspire teams to exceed sales and service goals. Strong commercial and operational acumen. Proficiency in CRM systems, POS, and retail management tools. Fluent in English (additional languages a plus). Proficient in Microsoft Office (Excel, Word, Outlook). Energetic, collaborative, and performance-driven.
Key Performance Indicators (KPIs): Boutique sales revenue and profitability, Average Transaction Value (ATV) and Units per Transaction (UPT), Client retention, CRM growth, and VIP sales contribution.
Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.
Assistant Store Manager Permanent - Full Time in City of London employer: Longchamp
Longchamp is an exceptional employer that champions creativity, quality, and inclusivity within its luxurious retail environment at Heathrow. With a commitment to employee growth and development, the company offers robust training programmes and performance reviews, ensuring that team members thrive while delivering a world-class client experience. Working at Longchamp not only provides the opportunity to be part of a prestigious brand but also fosters a culture where diverse perspectives are valued, making it a truly rewarding place to build a career in luxury retail.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager Permanent - Full Time in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Longchamp’s values and recent news. Show us you’re not just passionate about the brand but also understand its heritage and how you can contribute to its success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your past experiences align with the role of Assistant Store Manager. Highlight your leadership skills and how you’ve driven sales in previous positions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Longchamp family.
We think you need these skills to ace Assistant Store Manager Permanent - Full Time in City of London
Some tips for your application 🫡
Show Your Passion for Luxury Retail:When writing your application, let your love for luxury retail shine through! Share specific experiences that highlight your enthusiasm for brands like Longchamp and how you embody their values in your work.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Store Manager role. Highlight relevant experience, especially in leadership and client experience, to show us you're the perfect fit for our boutique.
Use Clear and Engaging Language:Keep your application clear and engaging. Use language that reflects the elegance of the Longchamp brand while ensuring your personality comes through. We want to see the real you!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Longchamp.
How to prepare for a job interview at Longchamp
✨Know the Brand Inside Out
Before your interview, dive deep into Longchamp's history, values, and product lines. Understanding their heritage and what makes their luxury offerings unique will show your genuine interest and help you connect with the brand's ethos.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully managed a team, driven sales, or improved customer experiences. Highlighting these skills will demonstrate your capability to excel in this role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and client-centric approach. Think of scenarios where you've had to handle difficult customers or manage operational challenges. Practising these responses will help you articulate your thought process clearly during the interview.
✨Emphasise Your Commercial Acumen
Longchamp is looking for someone who can drive sales and manage budgets effectively. Be ready to discuss your experience with sales strategies, CRM systems, and how you've contributed to achieving commercial targets in previous roles. This will showcase your understanding of the retail landscape.
