At a Glance
- Tasks: Lead a luxury store, inspire your team, and create unforgettable customer experiences.
- Company: Join Longchamp, a prestigious brand known for its exquisite craftsmanship and Parisian flair.
- Benefits: Enjoy competitive pay, career growth, and a vibrant work culture.
- Other info: Dynamic environment focused on diversity and personal development.
- Why this job: Be part of a luxury brand that values creativity, quality, and inclusivity.
- Qualifications: 4+ years in retail, with 2+ years in leadership; passion for luxury service.
The predicted salary is between 30000 - 40000 € per year.
Reports To: Store Manager
Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal.
Assistant Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values.
Key Responsibilities:
- Foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique.
- Lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards.
- Recruit, onboard, train, and retain top talent aligned with Longchamp values.
- Conduct regular performance reviews and coaching sessions.
- Drive CRM targets including client data capture, reactivation, and loyalty.
- Develop and execute sales plans to meet or exceed store targets.
- Partner with local management on forecasts, opportunities, and challenges.
- Leverage morning briefs to update the team on current performance and action plan.
- Ensure compliance with operational, HR, security, and loss prevention policies.
- Manage store budgets, payroll, and controllable expenses.
- Oversee stock management, deliveries, inventory accuracy, and shrinkage.
- Lead store audits and ensure all operational procedures are properly followed.
- Maintain a pristine and luxury retail environment.
- Uphold the highest standards of store presentation.
Qualifications:
- 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership.
- Proven ability to lead and inspire teams to exceed sales and service goals.
- Strong commercial and operational acumen.
- Proficiency in CRM systems, POS, and retail management tools.
- Fluent in English (additional languages a plus).
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Energetic, collaborative, and performance-driven.
Key Performance Indicators (KPIs):
- Boutique sales revenue and profitability.
- Average Transaction Value (ATV) and Units per Transaction (UPT).
- Client retention, CRM growth, and VIP sales contribution.
Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.
Assistant Store Manager - full time (Permanent) in City of London employer: Longchamp
Longchamp is an exceptional employer that champions creativity, quality, and inclusivity within its luxurious retail environment at Heathrow. With a commitment to employee growth and development, the company offers robust training programs and performance reviews, ensuring that team members thrive while delivering a world-class client experience. Working at Longchamp not only provides the opportunity to be part of a prestigious brand but also fosters a culture where diverse perspectives are valued, making it a truly rewarding place to build a career in luxury retail.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - full time (Permanent) in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for the brand shine through. Share your ideas on how you can enhance the client experience and drive sales – they want to see your creativity in action!
✨Tip Number 3
Prepare for success! Research Longchamp’s values and recent initiatives. Being knowledgeable about the brand will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Assistant Store Manager - full time (Permanent) in City of London
Some tips for your application 🫡
Show Your Passion for Luxury Retail:When writing your application, let your love for luxury retail shine through! Share specific experiences that highlight your enthusiasm for brands like Longchamp and how you embody the values of quality and creativity.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Store Manager role. Highlight your leadership experience and any achievements in driving sales or enhancing customer experiences that align with Longchamp’s brand identity.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences. Remember, we appreciate a well-structured application!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Longchamp family!
How to prepare for a job interview at Longchamp
✨Know the Brand Inside Out
Before your interview, dive deep into Longchamp's history, values, and product lines. Familiarise yourself with their iconic items like the Le Pliage® and understand what sets them apart in the luxury market. This knowledge will show your genuine interest and help you connect your experience to their brand ethos.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully managed teams, driven sales, or improved customer experiences. Highlight how you foster inclusivity and performance within your team, as this aligns with Longchamp’s values.
✨Demonstrate Commercial Acumen
Be ready to discuss your understanding of retail metrics and how you've used them to drive results. Talk about your experience with sales plans, CRM systems, and inventory management. Showing that you can balance operational excellence with commercial success will set you apart.
✨Prepare Questions That Matter
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about their expectations for the role, how they measure success, or how they foster a culture of growth and inclusivity. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
