At a Glance
- Tasks: Support students and enhance their educational journeys through excellent customer service and administration.
- Company: Long Road Sixth Form College, a thriving institution in beautiful Cambridge.
- Benefits: Pension, travel discounts, free wi-fi, fitness suite, and professional development opportunities.
- Other info: Full-time, term-time only role with flexible working hours and great facilities.
- Why this job: Make a real difference in students' lives while growing your career in education.
- Qualifications: Strong administrative and customer service skills; passion for education is a must.
The predicted salary is between 24000 - 28000 £ per year.
Immediate start. Long Road Sixth Form College is a thriving, successful post-16 Sixth Form College with 2,600 students on roll across a variety of studies. Conveniently located close to the M11 and A14, the college is set next to the Biomedical Campus in its own attractive grounds in the beautiful and expanding city of Cambridge. Long Road was judged by OFSTED to be Good or Outstanding in all five categories at its most recent inspection in February 2025.
Are you a driven individual who is looking to enhance students' journeys through Post-16 Education? Perhaps you have an interest in student welfare, providing great support to the leadership team in their work or student recruitment? Joining the Student Services team means you can make a real difference with the ability to drive the role in a direction which interests you.
By working closely with key teams throughout Long Road Sixth Form College, including our enthusiastic Student Care, Guidance and Progression, and Admissions teams, you will be an integral part of the Student Services team. You will provide excellent customer service, professional front-line helpdesk and reception service, and a broad range of administrative support to ensure a great experience for our staff, pupils and parents.
You will undertake a variety of student administration duties, answer in-person, phone and email enquiries, note-taking and general College administration as required, as well as contribute ideas towards departmental projects and support college-wide events. You will need excellent administrative and customer service skills, the ability to produce and develop clear, concise, accurate data, and you will be adaptable, flexible, and enthusiastic.
Like us, you will be passionate about the power of education, determined to set the highest standards in everything you do and ready to learn and grow every day. In return, we offer a comprehensive package of benefits including pension, travel discounts, free wi-fi, a cycle to work scheme and fantastic working facilities including free onsite parking and a fitness suite. You can also expect plenty of scope for professional development enabling you to take your career anywhere further.
This permanent post is full-time (37 hours per week) and Term Time Only (+5 days usually taken in August). Due to the requirements of the reception opening hours, the hours for this role will be 9:00am to 5:00pm.
For more information and to apply, please visit our vacancies page. Closing date: 9:00am on Thursday, 25th June 2026. Interview date: Thursday, 9th July 2026.
Student Services Administrator employer: Long Road Sixth Form College
Long Road Sixth Form College is an exceptional employer, offering a vibrant work culture that prioritises student welfare and professional development. Located in the beautiful city of Cambridge, employees benefit from a supportive environment with excellent facilities, including free onsite parking and a fitness suite, alongside a comprehensive benefits package. Join us to make a meaningful impact on students' educational journeys while enjoying ample opportunities for growth and collaboration within a dedicated team.
Contact Details:
Long Road Sixth Form College Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Services Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Long Road Sixth Form College on LinkedIn. A friendly chat can give us insider info about the college culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by researching common questions for student services roles. We should also think about our own experiences that showcase our customer service skills and adaptability, as these are key for this position.
✨Tip Number 3
Show off our enthusiasm! During the interview, let our passion for education shine through. We can share specific examples of how we’ve made a difference in previous roles or how we plan to enhance students' journeys.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the Long Road team and ready to contribute to their mission.
We think you need these skills to ace Student Services Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Student Services Administrator. We want to see how you can enhance students' journeys, so don’t hold back on showcasing your passion for education!
Show Off Your Customer Service Skills:Since this role involves providing excellent customer service, be sure to include examples of how you've successfully handled enquiries or supported others in previous roles. We love seeing candidates who can communicate effectively and make a positive impact!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read and understand, so make sure your key points stand out!
Apply Through Our Website:Don’t forget to submit your application through our vacancies page! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do, so why not get started today?
How to prepare for a job interview at Long Road Sixth Form College
✨Know the College Inside Out
Before your interview, take some time to research Long Road Sixth Form College. Familiarise yourself with its values, recent achievements, and the specific services it offers. This will not only show your genuine interest but also help you tailor your answers to align with the college's mission.
✨Showcase Your Customer Service Skills
As a Student Services Administrator, excellent customer service is key. Prepare examples from your past experiences where you've successfully handled enquiries or resolved issues. Highlight your ability to communicate clearly and effectively, whether in person, over the phone, or via email.
✨Demonstrate Your Administrative Prowess
Be ready to discuss your administrative skills in detail. Bring examples of how you've managed data, organised tasks, or contributed to projects in previous roles. Mention any tools or software you're familiar with that could be beneficial for the role.
✨Emphasise Your Passion for Education
Long Road is looking for someone who is passionate about enhancing students' journeys. Be prepared to share why education matters to you and how you can contribute to creating a supportive environment for students. Your enthusiasm can set you apart from other candidates!
