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- Tasks: Support students and staff with IT hardware, software, and network issues.
- Company: Long Road is a vibrant Sixth Form College in Cambridge with 2,600 students.
- Benefits: Enjoy a supportive work environment and opportunities for professional development.
- Why this job: Join a passionate team dedicated to enhancing student learning and community engagement.
- Qualifications: Flexible, enthusiastic candidates with good troubleshooting skills are encouraged to apply.
- Other info: Position starts in August 2025; apply by 10th June 2025.
The predicted salary is between 28800 - 43200 £ per year.
Required from August 2025. Long Road is a thriving, successful post 16 Sixth Form College with 2,600 students on roll across a variety of studies. Conveniently located close to the M11 and A14, within easy reach of several areas of outstanding natural beauty and the Norfolk Suffolk coast, the college is set next to the Biomedical Campus in its own attractive grounds in the beautiful, thriving and expanding Bio/Technical city of Cambridge. Long Road was judged by OFSTED to be Good in all five categories, and we are now taking the next steps to become an Outstanding College.
All our staff share a passion for teaching and learning and are encouraged to support each other and to recognise each other's strengths. Long Road Sixth Form College is committed to enhancing the individual skills and knowledge of all our staff, to enable them to work positively with our students and our community partners.
As an IT Services Technician, you will act as a friendly first point of contact for both students and staff. As part of a customer-focused and service-orientated team, you will be assisting in the configuration, implementation, operation and maintenance of the College's IT Hardware, Software and Networks. Our friendly, diligent IT Services department provides practical technical assistance to both our Students and Staff, ensuring that all the College's technical requirements are fully met.
Are you an enthusiastic and committed person with a keen interest in IT? If so, this role might be ideal for you! We require that candidates for this role be flexible, have good troubleshooting skills and be willing to assist in a number of areas including support, development, customer service and some project work.
Commencing the start of August 2025, this role will be responsible for the configuration, implementation, operation and maintenance of the College's computer equipment and networks, as well as providing cross-college technical, hardware and software support for equipment and facilities in order to ensure an excellent service to students and staff. This includes supporting desktop and laptop users working in both Windows and Apple Mac environments, Printing, Audio Visual, BYOD & telephones.
For more information and to apply, please visit our vacancies page. Closing date: 9:00am on 10th June 2025.
IT Services Technician in Cambridge employer: Long Road Sixth Form College
Contact Detail:
Long Road Sixth Form College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Services Technician in Cambridge
✨Tip Number 1
Familiarise yourself with the specific IT systems and software used in educational settings. Research common issues faced by students and staff in a college environment, as this will help you demonstrate your understanding of their needs during any interviews.
✨Tip Number 2
Network with current or former IT Services Technicians at Long Road or similar institutions. Engaging with them can provide valuable insights into the role and the college's culture, which you can leverage to tailor your approach when discussing your fit for the position.
✨Tip Number 3
Showcase your troubleshooting skills through practical demonstrations or examples from past experiences. Be prepared to discuss specific scenarios where you successfully resolved technical issues, as this will highlight your problem-solving abilities to potential employers.
✨Tip Number 4
Stay updated on the latest trends and technologies in IT support, especially those relevant to educational institutions. Being knowledgeable about emerging tools and practices will not only enhance your skill set but also show your commitment to continuous learning and improvement.
We think you need these skills to ace IT Services Technician in Cambridge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the IT Services Technician position. Highlight key skills such as troubleshooting, customer service, and flexibility in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in IT support, particularly in both Windows and Apple Mac environments. Include specific examples of past roles where you provided technical assistance or worked on IT projects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for IT and your commitment to providing excellent service. Mention how your skills align with the college's goals and your eagerness to contribute to their thriving community.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an IT role.
How to prepare for a job interview at Long Road Sixth Form College
✨Show Your Enthusiasm for IT
Make sure to express your passion for technology during the interview. Share specific examples of projects or experiences that highlight your interest in IT, as this role requires a keen enthusiasm for the field.
✨Demonstrate Customer Service Skills
Since the position involves being a friendly first point of contact, be prepared to discuss how you've successfully handled customer service situations in the past. Highlight your ability to communicate effectively and resolve issues promptly.
✨Prepare for Technical Questions
Brush up on your technical knowledge related to both Windows and Apple Mac environments. Be ready to answer questions about troubleshooting common IT issues, as well as your experience with hardware and software support.
✨Emphasise Flexibility and Teamwork
The role requires flexibility and collaboration within a team. Share examples of how you've adapted to changing situations and worked effectively with others to achieve common goals, showcasing your ability to contribute positively to the college environment.
