At a Glance
- Tasks: Help customers with sales and rentals of musical instruments while managing shipping and receiving.
- Company: Join a vibrant music store that values creativity and teamwork.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Why this job: Combine your passion for music with customer service in a dynamic setting.
- Qualifications: Must be a musician; retail experience is a plus.
- Other info: Great opportunity for growth and to connect with fellow music lovers.
The predicted salary is between 24000 - 36000 £ per year.
Careers: Sales & Rentals/Shipping/Receiving
Title Sales & Rentals/Shipping/Receiving
Department All Departments
Location 175 Beverly Street
Cambridge, ON
Overview
Job Description – Sales and Rentals
Responsibilities
Sales & Rentals
- Help our customers through the selling and renting of musical instruments and gear
- Define the individual needs of every customer and match those needs with the right combination of our products and services
- Demonstrate recommended products to customers and explain their features and benefits
- Answer telephone calls in a timely and professional manner
- Follow up on product orders with customers and suppliers
- Use our common sense approach with customers to troubleshoot and solve problems
- Maintain in-depth and current knowledge of our products, policies and procedures
- Attend weekly staff meetings and periodic training sessions
- Merchandise store to create an inviting environment for customers to shop
- Participate in store maintenance, warehouse duties, and other related tasks
Shipping/Receiving
- Assist in the loading and unloading of delivery trucks
- Pack and unpack goods for shipping and receiving
- Inspect all incoming shipments for condition and verify accuracy against purchase orders
- Distribute received shipments to respective departments within the store
- Process outgoing shipments to suppliers and other Long & McQuade locations
- Work with standard shipping documents and online shipping systems
- Maintain shipping logs and properly file all paperwork
- Keep shipping/receiving area clean and organized and ensure compliance with health and safety standards
- Provide assistance to co-workers in stocking and restocking of merchandise
- Provide assistance to co-workers in general housekeeping and store maintenance
Qualifications
Sales & Rentals Requirements
- Must be a musician who plays at least one instrument
- Must be able to work weekdays, weeknights and weekends
- Excellent verbal communication skills
- Positive attitude and steady composure
- Proven strong work ethic and commitment
- High levels of energy and enthusiasm
- Ability to excel in a fast-paced environment
- Ability to recommend solutions in a confident and assertive manner
- Good organizational skills and attention to detail
- Previous experience in retail or sales is an asset
Shipping/Receiving Requirements
- Must be a musician who plays at least one instrument
- Enjoy working in a physically demanding and fast-paced environment
- Strong organizational and time management skills
- Ability to excel in a self-directed work environment
- Ability to problem solve and troubleshoot
- Basic computer literacy and arithmetic skills
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Sales & Rentals/Shipping/Receiving employer: Long & McQuade Limited
Contact Detail:
Long & McQuade Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Rentals/Shipping/Receiving
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on us. Understand our products and services, especially in sales and rentals. This will help you connect with the interviewer and show that you're genuinely interested.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience with musical instruments and how it relates to the role. We want to see your passion for music and how you can help our customers find the right gear.
✨Tip Number 3
Show off your problem-solving skills! During the interview, be prepared to discuss how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with solutions.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the position and keep you fresh in their minds. Plus, it shows good manners!
We think you need these skills to ace Sales & Rentals/Shipping/Receiving
Some tips for your application 🫡
Show Your Passion for Music: We want to see your love for music shine through in your application! Mention the instruments you play and how they inspire you. This helps us understand your connection to our products and services.
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales & Rentals/Shipping/Receiving role. Highlight relevant experience and skills that match the job description, so we can see why you're the perfect fit!
Be Professional Yet Personable: While we appreciate a friendly tone, keep it professional. Use clear language and check for typos or errors. We want to see your communication skills right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Long & McQuade Limited
✨Know Your Instruments
Since the role requires you to be a musician, make sure you brush up on your knowledge of musical instruments. Be ready to discuss your experience with different instruments and how they can meet customer needs. This will show your passion and expertise, which is crucial for sales.
✨Demonstrate Your Communication Skills
Excellent verbal communication is key in this role. Practice explaining the features and benefits of various products clearly and confidently. You might even want to role-play with a friend to simulate customer interactions, so you feel comfortable during the interview.
✨Show Your Problem-Solving Skills
Prepare examples of how you've successfully solved problems in previous roles. Think about times when you had to troubleshoot issues with customers or products. This will demonstrate your ability to think on your feet and provide solutions, which is essential in a fast-paced environment.
✨Be Ready for Practical Questions
Expect questions that assess your organisational skills and ability to handle shipping and receiving tasks. Familiarise yourself with standard shipping documents and processes. Showing that you understand these logistics will set you apart from other candidates.