At a Glance
- Tasks: Be the friendly face and voice for patients, managing appointments and queries.
- Company: Join a dedicated medical practice focused on patient care and community health.
- Benefits: Enjoy flexible hours, a supportive team environment, and valuable experience in healthcare.
- Other info: Perfect for students looking to balance work with studies while building a career in healthcare.
- Why this job: Make a real difference in people's lives while gaining essential skills in a dynamic setting.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
Job summary
We are looking for a part time receptionist. You will be working as part of the whole Practice Team providing excellent reception and administrative support; including welcoming patients and visitors, understanding and interpreting patient's needs, resolving queries where possible or signposting patients to the appropriate service or appointment.
Hours - Mon, Weds, Fri 1.30pm - 6.30pm and Thursday 8am - 1.30pm.
Main duties of the job
Answering the telephone, booking appointments, deal with prescription requests and other administrative duties
About us
As a Practice we put patients at the heart of everything we do. We recognise patients as individuals with wants and needs and also as part of a family and the wider community. We aim to care for our patients whatever their problem may be in a compassionate and confidential manner.
As a Practice we want to embrace opportunities to deliver services based in the local community wherever possible.
The only way to deliver this is to have a motivated, well trained and supported health care team who are fulfilled in their work.
We recognise that the NHS has limited funds, so want to work with patients to prioritise and champion the services they need and to be able to set up new and innovative services.
We will work across regional and national organisations to ensure best care for our patients.
Job description
Job responsibilities
Tasks & Activities:
· To provide a welcoming and responsive reception and telephone service to all patients and visitors ensuring enquiries are dealt with efficiently and waiting times kept to a minimum.
· To book appointments and give advice with respect to the services offered by the Practice.
· To deal with requests for repeat prescriptions and provide information on test results according to agreed Practice procedures.
· Assist in the administrative tasks of the Practice, including internal and external post, scanning letters and reports, photocopying, receive and record payments for private medical services, making up folders for incoming patients, handling returns to Primary Care Support Services and compiling new patient records.
· Respond to requests for assistance from the medical staff where reasonable and within the competence of the jobholder.
· To use initiative to deal with issues as they arise, solving problems where possible or referring to others e.g. Reception Team Leader, Practice Manager or Duty Doctor or Practice Nurse as necessary
Communication:
- To handle all incoming telephone calls in a friendly and courteous manner, taking appropriate actions including the accurate recording of messages
- To be able to communicate clearly both written and verbally
- To inform the Reception Team Leader or Practice Manager of any difficulties that arise during the course of work.
Organisation / Quality
- Understand and follow the requirements of patient confidentiality, Data Protection and the Freedom of Information Act.
- Follow Practice policies, including Health & Safety, Security and Confidentiality.
- Ensure that patients are correctly identified and that entries to the clinical system are accurate.
- Evaluate the quality of work completed and, in discussion with the Reception Team Leader / Practice Manager implement improvements where required.
Person Specification
Qualifications
Essential
- Good standard of education
- Good standard of numeracy and literacy
- Reception experience
- Experience in a healthcare setting/GP reception role
- IT Literate
- Keyboard skills
- Good communication/customer skills
- Ability to work well in a team
- Ability to work well and remain calm under pressure
Desirable
- NVQ customer care
- Experience in a healthcare setting/GP reception role
- Familiarity with EMIS software
- Understanding of medical terminology
Employer details
Employer name
Long Furlong Medical Centre
Address
45 Loyd Close
Abingdon
Oxon
OX14 1XR
United Kingdom
Employer's website
https://www.longfurlongmedicalcentre.co.uk/ (Opens in a new tab)
Part time Medical Receptionist/Administrator in Abingdon employer: Long Furlong Medical Centre
Long Furlong Medical Centre is an excellent employer that prioritises a supportive work culture and values the contributions of its staff. Located in the heart of Abingdon, we offer flexible part-time hours that allow for a healthy work-life balance, alongside opportunities for professional growth within the healthcare sector. Join our dedicated team where your role as a Medical Receptionist/Administrator will be integral to providing exceptional patient care and service.
Contact Details:
Long Furlong Medical Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part time Medical Receptionist/Administrator in Abingdon
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Part time Medical Receptionist/Administrator in Abingdon
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Long Furlong Medical Centre, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Long Furlong Medical Centre
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Long Furlong Medical Centre.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Long Furlong Medical Centre.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Long Furlong Medical Centre can really resonate with interviewers and show your commitment to the field.
