At a Glance
- Tasks: Join our team to prepare food, serve customers, and maintain store standards.
- Company: Be part of Long & Dhindsa Ltd, a friendly Subway franchise.
- Benefits: Earn while you learn with a recognised apprenticeship qualification.
- Other info: Flexible working hours with potential for permanent roles and further training.
- Why this job: Kickstart your career in hospitality with hands-on experience and growth opportunities.
- Qualifications: GCSEs in English and Maths at grade 2 or above required.
The predicted salary is between 15500 - 18500 £ per year.
An exciting opportunity to join Long & Dhindsa Ltd trading as Subway, supporting day-to-day food preparation, customer service, store standards and hospitality operations while working towards a recognised apprenticeship qualification.
Long & Dhindsa Ltd operates an established Subway franchised quick-service restaurant. The business serves local customers, commuters, workers, repeat customers and passing trade through dine-in, takeaway and digital ordering channels. The store is owner-managed, with a focus on quality food, excellent customer service, brand standards and developing staff within a supportive hospitality environment.
What You'll Do
- Prepare and serve Subway products in line with brand standards, food safety procedures and customer requirements.
- Provide friendly, efficient customer service for dine-in, takeaway and digital order customers.
- Support stock rotation, cleaning schedules, hygiene checks and general store presentation.
- Assist with opening, closing and daily operational routines under supervision.
- Work with managers and team members to develop confidence in hospitality, food service and workplace communication.
Training Outcome
There may be opportunities to progress into a permanent team member role, shift leader or supervisor position, and to continue with further hospitality apprenticeship training such as Hospitality Supervisor or Hospitality Manager.
Skills Required
- Communication skills
- Attention to detail
- Customer care skills
- Team working
- Non judgemental
- Patience
- Punctual
- Reliable
- Positive attitude
Qualifications
Essential - GCSE - English - 2 or above
Essential - GCSE - Maths - 2 or above
Course Information
Course: Food and beverage team member (level 2)
Level: 2
Route: Catering and hospitality
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: Working pattern to be agreed on rota basis across Subway opening hours. May include weekdays, weekends and occasional evenings, with training time included within paid working hours.
Expected Duration: 1 Year
Training Provider: DCG
Hospitality Team Member Apprentice employer: LONG AND DHINDSA LTD
Long & Dhindsa Ltd, trading as Subway, is an excellent employer that prioritises the growth and development of its team members within a supportive hospitality environment. With a focus on quality food and exceptional customer service, employees benefit from hands-on training while working towards recognised qualifications, alongside opportunities for career progression into roles such as shift leader or supervisor. The owner-managed store fosters a positive work culture, making it an ideal place for those seeking meaningful and rewarding employment in the heart of the community.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Member Apprentice
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LONG AND DHINDSA LTD. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LONG AND DHINDSA LTD
Don't be shy about reaching out to LONG AND DHINDSA LTD directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Team Member Apprentice
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LONG AND DHINDSA LTD and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LONG AND DHINDSA LTD
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
