At a Glance
- Tasks: Support daily operations and execute promotions for our DTC Ecommerce team.
- Company: Join a fast-paced, high-growth ecommerce company with a dynamic team.
- Benefits: Flexible hours, competitive salary, and opportunities for professional growth.
- Other info: Thriving environment for detail-oriented individuals who love fast-paced work.
- Why this job: Be at the forefront of ecommerce, making a real impact on customer experience.
- Qualifications: 1-3 years in ecommerce with hands-on Shopify experience and strong Excel skills.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a highly organized, high-energy Ecommerce Coordinator to support the day-to-day operations of our DTC Ecommerce team. This is a full-time role focused on execution, ensuring promotions, product builds, merchandising updates, and site changes go live accurately, on time, and aligned with business priorities. This role partners closely with Operations, Analytics, Supply, and Customer Experience to maintain a seamless, high-performing path to purchase.
Responsibilities
- Sales & Operational Support
- Support daily operations including pacing updates, revenue tracking, and inventory checks
- Monitor in-stock status and coordinate launch readiness (SKU setup, timing, go-live requirements)
- Execute the promotional calendar (discounts, GWPs, loyalty offers) and complete QA/testing before launch
- Track inventory risks (low stock, overstock, discontinued items) and support mitigation plans
- Assist with subscription/auto-replenishment program setup, checks, and issue escalation
- Digital Merchandising & Execution
- Execute onsite merchandising updates (collections, sorting, navigation, launches)
- Manage product setup and maintenance (SKUs, pricing, availability, tagging, content accuracy) for DTC and B2B sites
- Execute localized content
- Coordinate product listings and promotions for social commerce channels
- Execute sitewide campaigns (homepage, landing pages, promos, collections)
- Detailed QA across desktop and mobile pre and post launches
- Flag issues and coordinate fixes with internal teams
- Reporting & Data
- Support weekly/monthly and ad hoc reporting
- Track key KPIs (sales, conversion, AOV, promo performance, sell-through)
- Maintain clean, accurate data across tools and trackers
- Assist with QA for dashboards and reporting accuracy
Requirements
- 1–3 years in Ecommerce, digital operations, or merchandising
- Hands-on Shopify or similar platforms experience (admin, products, collections, promotions, QA)
- Strong Excel skills (pivot tables, lookups, data handling)
- Highly detail-oriented with strong organizational skills
- Clear communicator who can manage tasks and escalate issues quickly
Bonus Experience
- International Shopify site set up, management and localization
Role Details
- Full-time
- Fast-paced, high-growth environment
Bottom line: This is a hands-on execution role for someone who thrives in detail, speed, and keeping Ecommerce operations running smoothly.
Ecommerce Coordinator/DTC in Portsmouth employer: Londontown, Inc.
As an Ecommerce Coordinator at our dynamic DTC team, you will thrive in a fast-paced, high-growth environment that values detail and execution. We offer a supportive work culture with opportunities for professional growth, competitive benefits, and the chance to collaborate closely with various departments to drive success. Join us in a role where your contributions directly impact our ecommerce operations and customer experience, all while enjoying the flexibility of a remote position aligned with US EST hours.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Coordinator/DTC in Portsmouth
✨Tip Number 1
Get your hands dirty with Shopify! If you’ve got experience, show it off. Dive into the platform and be ready to discuss specific projects or tasks you've executed. We want to see that you can hit the ground running!
✨Tip Number 2
Network like a pro! Connect with people in the ecommerce space, especially those who work at companies you're interested in. Use LinkedIn to reach out and ask for informational chats. You never know where a conversation might lead!
✨Tip Number 3
Prepare for the interview by knowing your numbers! Be ready to discuss KPIs and how you’ve tracked performance in past roles. We love candidates who can back up their experience with data-driven results.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate individuals who are eager to join our team and make an impact in the ecommerce world.
We think you need these skills to ace Ecommerce Coordinator/DTC in Portsmouth
Some tips for your application 🫡
Show Off Your Shopify Skills:Make sure to highlight your hands-on experience with Shopify in your application. We want to see how you've used it in past roles, so don’t hold back on the details!
Be Organised and Detail-Oriented:Since this role is all about keeping things running smoothly, demonstrate your organisational skills in your application. Use examples that showcase your attention to detail and ability to manage multiple tasks.
Communicate Clearly:We value clear communication, so make sure your application reflects that. Whether it's your cover letter or CV, keep it concise and to the point while still showing off your personality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Londontown, Inc.
✨Know Your Shopify Inside Out
Since this role requires hands-on execution experience in Shopify, make sure you brush up on your knowledge of the platform. Familiarise yourself with product setup, collections, and promotions. Be ready to discuss specific examples of how you've used Shopify in past roles.
✨Showcase Your Organisational Skills
This position demands a highly organised individual. Prepare to share instances where your organisational skills made a difference in your previous jobs. Think about how you managed multiple tasks, tracked inventory, or executed promotional calendars effectively.
✨Communicate Clearly and Confidently
As a DTC Ecommerce Coordinator, clear communication is key. Practice articulating your thoughts and experiences succinctly. Be prepared to explain how you would escalate issues and coordinate with different teams, as collaboration is crucial in this role.
✨Prepare for Data-Driven Questions
With a focus on reporting and KPIs, expect questions related to data handling and analysis. Brush up on your Excel skills, especially pivot tables and lookups. Be ready to discuss how you've tracked performance metrics in the past and how you can apply that to this role.
