At a Glance
- Tasks: Support daily operations and execute promotional calendars for our DTC Ecommerce team.
- Company: Join a fast-paced, high-growth company in the ecommerce space.
- Benefits: Flexible hours, competitive salary, and opportunities for professional growth.
- Other info: Ideal for detail-oriented individuals who thrive in a fast-paced environment.
- Why this job: Be part of a dynamic team that drives online sales and customer experience.
- Qualifications: 1-3 years in ecommerce with hands-on Shopify experience required.
The predicted salary is between 30000 - 40000 £ per year.
DTC Ecommerce Coordinator 8am to 4.30pm with flexibility US EST Monday to Friday. Must have hands-on execution experience in Shopify!
We’re looking for a highly organized, high-energy Ecommerce Coordinator to support the day-to-day operations of our DTC Ecommerce team. This is a full-time role focused on execution, ensuring promotions, product builds, merchandising updates, and site changes go live accurately, on time, and aligned with business priorities. This role partners closely with Operations, Analytics, Supply, and Customer Experience to maintain a seamless, high-performing path to purchase.
Responsibilities
- Sales & Operational Support
- Support daily operations including pacing updates, revenue tracking, and inventory checks
- Monitor in-stock status and coordinate launch readiness (SKU setup, timing, go-live requirements)
- Execute the promotional calendar (discounts, GWPs, loyalty offers) and complete QA/testing before launch
- Track inventory risks (low stock, overstock, discontinued items) and support mitigation plans
- Assist with subscription/auto-replenishment program setup, checks, and issue escalation
- Digital Merchandising & Execution
- Execute onsite merchandising updates (collections, sorting, navigation, launches)
- Manage product setup and maintenance (SKUs, pricing, availability, tagging, content accuracy) for DTC and B2B sites
- Execute localized content
- Coordinate product listings and promotions for social commerce channels
- Execute sitewide campaigns (homepage, landing pages, promos, collections)
- Detailed QA across desktop and mobile pre and post launches
- Flag issues and coordinate fixes with internal teams
- Reporting & Data
- Support weekly/monthly and ad hoc reporting
- Track key KPIs (sales, conversion, AOV, promo performance, sell-through)
- Maintain clean, accurate data across tools and trackers
- Assist with QA for dashboards and reporting accuracy
Requirements
- 1–3 years in Ecommerce, digital operations, or merchandising
- Hands-on Shopify or similar platforms experience (admin, products, collections, promotions, QA)
- Strong Excel skills (pivot tables, lookups, data handling)
- Highly detail-oriented with strong organizational skills
- Clear communicator who can manage tasks and escalate issues quickly
Bonus Experience
- International Shopify site set up, management and localization
Role Details
- Full-time
- Fast-paced, high-growth environment
Bottom line: This is a hands-on execution role for someone who thrives in detail, speed, and keeping Ecommerce operations running smoothly.
Ecommerce Coordinator/DTC in London employer: Londontown, Inc.
Join our dynamic team as an Ecommerce Coordinator, where you'll thrive in a fast-paced, high-growth environment that values detail and execution. We offer a supportive work culture with opportunities for professional growth, competitive benefits, and the chance to collaborate closely with various departments to drive success in our DTC Ecommerce operations. Located in a vibrant area, our company fosters innovation and creativity, making it an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Coordinator/DTC in London
✨Tip Number 1
Get your hands dirty with Shopify! If you’ve got experience, show it off. During interviews, share specific examples of how you’ve executed promotions or managed product setups. We want to see that you can hit the ground running!
✨Tip Number 2
Network like a pro! Connect with people in the ecommerce space on LinkedIn or at industry events. We’re all about building relationships, and sometimes a friendly chat can lead to job opportunities that aren’t even advertised.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you’d handle inventory issues or coordinate launches. We love candidates who can think on their feet and come up with solutions, so practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are ready to dive into the fast-paced world of ecommerce.
We think you need these skills to ace Ecommerce Coordinator/DTC in London
Some tips for your application 🫡
Show Off Your Shopify Skills:Make sure to highlight your hands-on experience with Shopify in your application. We want to see how you've used it in past roles, so don’t hold back on the details!
Be Organised and Detail-Oriented:Since this role is all about keeping things running smoothly, showcase your organisational skills. Mention any tools or methods you use to stay on top of tasks and ensure accuracy.
Communicate Clearly:We value clear communication, so make sure your application reflects that. Use straightforward language and structure your thoughts well to show us you can manage tasks and escalate issues effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Londontown, Inc.
✨Know Your Shopify Inside Out
Since hands-on experience with Shopify is a must, make sure you brush up on all its features. Be ready to discuss your previous projects and how you executed product builds, promotions, and site changes. Show them you can navigate the platform like a pro!
✨Show Off Your Organisational Skills
This role requires a highly organised individual, so come prepared with examples of how you've managed multiple tasks or projects simultaneously. Use specific instances where your attention to detail made a difference in your previous roles.
✨Communicate Clearly and Confidently
As a DTC Ecommerce Coordinator, you'll need to liaise with various teams. Practice articulating your thoughts clearly and concisely. Think about how you would explain complex issues or processes to someone who might not be familiar with them.
✨Prepare for Data-Driven Questions
With a focus on KPIs and reporting, be ready to discuss your experience with data analysis. Brush up on your Excel skills, especially pivot tables and lookups, and be prepared to share how you've used data to drive decisions in your past roles.
