At a Glance
- Tasks: Support daily operations and execute promotional calendars for our DTC Ecommerce team.
- Company: Join a fast-paced, high-growth company in the ecommerce space.
- Benefits: Flexible hours, competitive salary, and opportunities for professional growth.
- Other info: Ideal for detail-oriented individuals who thrive in a fast-paced environment.
- Why this job: Be part of a dynamic team that drives online sales and customer experience.
- Qualifications: 1-3 years in ecommerce with hands-on Shopify experience required.
The predicted salary is between 30000 - 40000 £ per year.
DTC Ecommerce Coordinator 8am to 4.30pm with flexibility US EST Monday to Friday. Must have hands-on execution experience in Shopify!
Overview: We’re looking for a highly organized, high-energy Ecommerce Coordinator to support the day-to-day operations of our DTC Ecommerce team. This is a full-time role focused on execution, ensuring promotions, product builds, merchandising updates, and site changes go live accurately, on time, and aligned with business priorities. This role partners closely with Operations, Analytics, Supply, and Customer Experience to maintain a seamless, high-performing path to purchase.
Responsibilities
- Sales & Operational Support
- Support daily operations including pacing updates, revenue tracking, and inventory checks.
- Monitor in-stock status and coordinate launch readiness (SKU setup, timing, go-live requirements).
- Execute the promotional calendar (discounts, GWPs, loyalty offers) and complete QA/testing before launch.
- Track inventory risks (low stock, overstock, discontinued items) and support mitigation plans.
- Assist with subscription/auto-replenishment program setup, checks, and issue escalation.
- Digital Merchandising & Execution
- Execute onsite merchandising updates (collections, sorting, navigation, launches).
- Manage product setup and maintenance (SKUs, pricing, availability, tagging, content accuracy) for DTC and B2B sites.
- Execute localized content.
- Coordinate product listings and promotions for social commerce channels.
- Execute sitewide campaigns (homepage, landing pages, promos, collections).
- Detailed QA across desktop and mobile pre and post launches.
- Flag issues and coordinate fixes with internal teams.
- Reporting & Data
- Support weekly/monthly and ad hoc reporting.
- Track key KPIs (sales, conversion, AOV, promo performance, sell-through).
- Maintain clean, accurate data across tools and trackers.
- Assist with QA for dashboards and reporting accuracy.
Requirements
- 1–3 years in Ecommerce, digital operations, or merchandising.
- Hands-on Shopify or similar platforms experience (admin, products, collections, promotions, QA).
- Strong Excel skills (pivot tables, lookups, data handling).
- Highly detail-oriented with strong organizational skills.
- Clear communicator who can manage tasks and escalate issues quickly.
Bonus Experience
- International Shopify site set up, management and localization.
Role Details
- Full-time.
- Fast-paced, high-growth environment.
Bottom line: This is a hands-on execution role for someone who thrives in detail, speed, and keeping Ecommerce operations running smoothly.
Ecommerce Coordinator/DTC in Chelmsford employer: Londontown, Inc.
Join our dynamic team as an Ecommerce Coordinator, where you'll thrive in a fast-paced, high-growth environment that values detail and execution. We offer a supportive work culture that encourages collaboration across departments, providing ample opportunities for professional growth and development. With flexible working hours aligned to US EST and a focus on innovation, this role is perfect for those looking to make a meaningful impact in the world of DTC Ecommerce.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Coordinator/DTC in Chelmsford
✨Tip Number 1
Get your hands dirty with Shopify! If you’ve got experience, show it off. Dive into the platform and be ready to discuss specific projects or challenges you've tackled. We want to see that you can execute like a pro!
✨Tip Number 2
Network like a champ! Connect with folks in the ecommerce space on LinkedIn or at industry events. We’re all about building relationships, so don’t hesitate to reach out and ask for advice or insights.
✨Tip Number 3
Prepare for the interview by knowing our business inside out. Familiarise yourself with our products, promotions, and any recent changes. We love candidates who are genuinely interested and can speak to how they can contribute to our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are eager to join our fast-paced environment.
We think you need these skills to ace Ecommerce Coordinator/DTC in Chelmsford
Some tips for your application 🫡
Show Off Your Shopify Skills:Make sure to highlight your hands-on experience with Shopify in your application. We want to see how you've used it in past roles, so don’t hold back on the details!
Be Organised and Detail-Oriented:Since this role is all about keeping things running smoothly, demonstrate your organisational skills in your application. Use examples that showcase your attention to detail and ability to manage multiple tasks.
Communicate Clearly:We value clear communication, so make sure your application reflects that. Whether it's your cover letter or CV, keep it concise and to the point while still showing your personality.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Londontown, Inc.
✨Know Your Shopify Inside Out
Since hands-on experience with Shopify is a must, make sure you brush up on all its features. Be ready to discuss your previous projects and how you executed product builds, promotions, and site changes. Show them you can navigate the platform like a pro!
✨Show Off Your Organisational Skills
This role requires a highly organised individual, so prepare examples that highlight your ability to manage multiple tasks. Think about times when you successfully coordinated launches or managed inventory checks, and be ready to share those stories.
✨Be Data Savvy
With a focus on reporting and KPIs, it’s crucial to demonstrate your Excel skills. Brush up on pivot tables and data handling techniques, and be prepared to discuss how you've used data to track performance in past roles. They’ll want to see you can turn numbers into actionable insights!
✨Communicate Clearly and Confidently
As a clear communicator, you’ll need to show that you can manage tasks and escalate issues effectively. Practice articulating your thoughts and experiences succinctly, and think of examples where your communication made a difference in a project or team dynamic.
