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- Tasks: Create engaging digital content and optimise user journeys to support our life-saving mission.
- Company: Join London’s Air Ambulance Charity, making a real difference in people's lives.
- Benefits: Be part of a passionate team with opportunities for growth and development.
- Other info: Dynamic role with a focus on collaboration and continuous improvement.
- Why this job: Help save lives while enhancing our digital presence and connecting with supporters.
- Qualifications: Strong communication skills and a passion for digital marketing.
The predicted salary is between 30000 - 40000 £ per year.
Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life‑saving service is made possible by our supporters.
This is an exciting time to join London’s Air Ambulance Charity. In early 2025 we developed our ambitious Engagement Strategy and are shaping our marketing team to help deliver on this. This role supports the Senior Digital Fundraising Manager to ensure our digital platforms and channels function effectively, by both bringing our mission to life and creating seamless user journeys. Through this we want to grow our reach, strengthen supporter understanding and drive action.
The Digital Engagement Officer role is key to support and strengthen the charity’s digital presence. Your focus will be on doing – building, writing, editing, testing, analysing and continuously improving our website, emails and landing pages to increase engagement and drive measurable action.
You’ll help maintain our website, collaborating with colleagues across the organisation, translating their needs into clear, impactful digital content and supporter journeys. You’ll also work closely with our website agency/s to ensure our digital platforms are functioning smoothly, optimised for users and reflective of the extraordinary work of our service, ultimately creating a seamless digital experience for our supporters.
You’ll also lead our email marketing, identifying key content and moments from our wider content calendar to highlight to our list of supporters via email. You’ll need to be able to uncover authentic stories, again from working with colleagues across the organisation, and distil complex information, all to create content that inspires, informs and engages our audiences.
Significantly, you’ll play a key role supporting on tracking and reporting results from all activity to further inform and optimise our work going forward.
We’re looking for a digitally confident communicator who enjoys working across a range of channels and audiences. You’ll be a strong multitasker, confident working across multiple workstreams and combining them seamlessly while maintaining excellent attention to detail and reporting to support continuous improvement. You’ll be working closely with a range of colleagues from across the organisation and thrive at building relationships at all levels of the organisation. Curious about the wider digital landscape, you stay up to date with new technologies and enjoy exploring how these can strengthen our impact and strategy going forwards – helping more people connect with and support our life‑saving mission.
Digital Engagement Officer (Marketing) in London employer: London's Air Ambulance Charity
Contact Detail:
London's Air Ambulance Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Engagement Officer (Marketing) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. We can’t stress enough how important it is to build relationships that could lead to job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your digital marketing projects. This gives potential employers a taste of what you can do and helps us stand out from the crowd.
✨Tip Number 3
Prepare for interviews by researching the charity’s mission and values. We want to see your passion for our cause, so be ready to discuss how your skills can help us achieve our goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Digital Engagement Officer (Marketing) in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for our mission shine through. We want to see how much you care about making a difference and how your skills can help us save lives.
Tailor Your Content: Make sure to customise your application to reflect the specific requirements of the Digital Engagement Officer role. Highlight your experience with digital platforms and how you've successfully engaged audiences in the past.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your ideas flow logically. This will help us understand your thought process and how you communicate.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at London's Air Ambulance Charity
✨Know the Mission Inside Out
Before your interview, make sure you fully understand the charity's mission and values. Familiarise yourself with their recent campaigns and how they engage with supporters. This will not only show your genuine interest but also help you articulate how your skills can contribute to their goals.
✨Showcase Your Digital Skills
Prepare examples of your previous work in digital marketing, especially any projects that involved website management or email marketing. Be ready to discuss specific tools and platforms you've used, and how you've measured success in your past roles. This will demonstrate your hands-on experience and confidence in the digital space.
✨Be Ready to Collaborate
Since this role involves working closely with various teams, think of examples where you've successfully collaborated with others. Highlight your communication skills and how you've translated complex information into engaging content. This will show that you're a team player who can build relationships across the organisation.
✨Stay Current with Digital Trends
Research the latest trends in digital marketing and engagement strategies. Be prepared to discuss how these trends could be applied to enhance the charity's digital presence. Showing that you're proactive about learning and adapting will impress the interviewers and align with their vision for growth.