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- Tasks: Create engaging digital content and optimise user journeys to support our life-saving mission.
- Company: Join London’s Air Ambulance Charity and make a real difference in people's lives.
- Benefits: Be part of a passionate team, with opportunities for growth and development.
- Other info: Collaborative environment with a focus on continuous improvement and learning.
- Why this job: Help us connect with supporters and amplify our impact through innovative digital strategies.
- Qualifications: Strong communication skills and a passion for digital marketing.
The predicted salary is between 30000 - 40000 £ per year.
Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life‑saving service is made possible by our supporters.
This is an exciting time to join London’s Air Ambulance Charity. In early 2025 we developed our ambitious Engagement Strategy and are shaping our marketing team to help deliver on this. This role supports the Senior Digital Fundraising Manager to ensure our digital platforms and channels function effectively, by both bringing our mission to life and creating seamless user journeys. Through this we want to grow our reach, strengthen supporter understanding and drive action.
The Digital Engagement Officer role is key to support and strengthen the charity’s digital presence. Your focus will be on doing – building, writing, editing, testing, analysing and continuously improving our website, emails and landing pages to increase engagement and drive measurable action. You’ll help maintain our website, collaborating with colleagues across the organisation, translating their needs into clear, impactful digital content and supporter journeys. You’ll also work closely with our website agency/s to ensure our digital platforms are functioning smoothly, optimised for users and reflective of the extraordinary work of our service, ultimately creating a seamless digital experience for our supporters.
You’ll also lead our email marketing, identifying key content and moments from our wider content calendar to highlight to our list of supporters via email. You’ll need to be able to uncover authentic stories, again from working with colleagues across the organisation, and distil complex information, all to create content that inspires, informs and engages our audiences. Significantly, you’ll play a key role supporting on tracking and reporting results from all activity to further inform and optimise our work going forward.
We’re looking for a digitally confident communicator who enjoys working across a range of channels and audiences. You’ll be a strong multitasker, confident working across multiple workstreams and combining them seamlessly while maintaining excellent attention to detail and reporting to support continuous improvement. You’ll be working closely with a range of colleagues from across the organisation and thrive at building relationships at all levels of the organisation. Curious about the wider digital landscape, you stay up to date with new technologies and enjoy exploring how these can strengthen our impact and strategy going forwards – helping more people connect with and support our life‑saving mission.
Digital Engagement Officer (Marketing) employer: London's Air Ambulance Charity
Contact Detail:
London's Air Ambulance Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Engagement Officer (Marketing)
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. We can’t stress enough how important it is to build relationships that could lead to job opportunities.
✨Tip Number 2
Show off your skills! Create a personal website or portfolio showcasing your digital marketing projects. This is a great way for us to demonstrate our capabilities and make a lasting impression on potential employers.
✨Tip Number 3
Prepare for interviews like a pro! Research the charity’s mission and values, and think about how your skills align with their goals. We want to show them that we’re not just a good fit, but the perfect match for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our mission to save lives.
We think you need these skills to ace Digital Engagement Officer (Marketing)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for our mission shine through. We want to see how much you care about making a difference and how your skills can help us save lives.
Tailor Your Content: Make sure to customise your application to reflect the specific requirements of the Digital Engagement Officer role. Highlight your experience with digital platforms and how you've successfully engaged audiences in the past.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at London's Air Ambulance Charity
✨Know the Mission
Before your interview, take some time to really understand the charity's mission and vision. Familiarise yourself with their work alongside the NHS and how they save lives. This will not only help you answer questions more effectively but also show your genuine interest in their cause.
✨Showcase Your Digital Skills
Be prepared to discuss your experience with digital platforms and content creation. Bring examples of your previous work, such as email campaigns or website projects, that demonstrate your ability to engage audiences and drive action. Highlight any tools or technologies you’ve used that could be beneficial for the role.
✨Prepare for Collaboration Questions
Since this role involves working closely with colleagues across the organisation, think about times when you've successfully collaborated on projects. Be ready to share specific examples that showcase your communication skills and ability to build relationships, as these are key to thriving in this position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current digital engagement strategies or how success is measured in this role. This shows your enthusiasm and helps you gauge if the organisation aligns with your values and career goals.