At a Glance
- Tasks: Deliver excellent customer service and promote sustainability through engaging retail displays.
- Company: Join LondonEnergy, a leader in waste management and environmental protection.
- Benefits: Enjoy private medical insurance, pension scheme, and employee recognition perks.
- Other info: Be part of a friendly team focused on sustainability and innovation.
- Why this job: Make a real impact by giving quality items a second life and supporting local communities.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 32490 - 32490 € per year.
Type: Full Time, Permanent
Salary: £32,490.33 + a shift allowance of 7.5%
Location: Kings Road, Chingford North London
About LondonEnergy
At LondonEnergy, we’re proud of our vital role in managing North London’s waste and protecting the environment. Together, we generate enough energy from waste to power around 80,000 homes annually and recycle 70% of items through our Reuse and Recycling Centres.
About the role:
Join a growing and purpose-driven reUse network where you’ll play a key role in giving quality items a second life while supporting local communities and the environment. In this varied and hands-on role, you will deliver excellent customer service across both in-store and online platforms, create engaging retail displays, support stock movement and sales, and help maximise the value of reusable goods.
Responsibilities:
- Deliver excellent customer service, promote the environmental benefits of reUse, and support community events, donation drives and pop-up activities.
- Maintain attractive retail displays, safe housekeeping standards and creative merchandising to maximise customer engagement and sales.
- Sort, price and prepare donated goods, identifying high-value items and supporting stock rotation to maximise revenue and throughput.
- Support the movement and safe handling of reusable goods across the reUse network, working closely with RRC teams to improve item segregation and availability.
- Manage online sales platforms, including photographing stock, creating listings, handling customer enquiries and coordinating collections or dispatch.
- Process payments, maintain accurate stock and financial records, and support returns, refunds and other administrative procedures in line with company policies.
- Follow all health and safety procedures, report hazards and incidents, and work flexibly across multiple sites while adapting to changing operational needs and new initiatives.
Requirements:
- Friendly, approachable and customer-focused with excellent communication skills.
- Able to work independently and collaboratively as part of a wider team.
- Strong organisational, problem-solving and basic numeracy skills.
- Experience in a customer-facing or retail environment, including cash handling and payment systems.
- Knowledge of stock management, pricing and visual merchandising.
- Confident using computers and MS Office applications.
- Experience with online selling platforms, multi-site working, or reUse/recycling environments would be advantageous.
Benefits:
- Private Medical & Life Insurance
- Company Pension Scheme
- Annual Leave Package
- Employee Recognition Scheme
- Access to Employee Assistance Programme (EAP)
- Many more benefits
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Sales Assistant in London employer: LondonEnergy
At LondonEnergy, we pride ourselves on being a purpose-driven employer that not only values sustainability but also fosters a supportive and collaborative work culture. As a Sales Assistant, you will enjoy competitive benefits such as private medical insurance, a company pension scheme, and opportunities for personal growth while making a tangible impact on the environment and local communities. Join us in our mission to give quality items a second life and be part of a team that truly makes a difference every day.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in London
✨Tip Number 1
Get to know the company! Research LondonEnergy and their mission. When you understand their values, you can tailor your conversations to show how you fit into their vision of sustainability and community support.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your organisational skills! The job involves sorting and pricing donated goods, so be prepared to discuss how you manage tasks efficiently. Maybe even bring up any relevant experience with stock management or visual merchandising.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at LondonEnergy and making a difference in the community.
We think you need these skills to ace Sales Assistant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Assistant role. Highlight any customer service experience and your passion for sustainability, as these are key to what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re excited about joining our reUse network and how you can contribute to our mission of giving quality items a second life.
Show Off Your Communication Skills:Since excellent communication is crucial for this role, make sure your application showcases your ability to engage with customers. Use clear and friendly language to reflect your approachable nature.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at LondonEnergy
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Assistant within the reUse network. Familiarise yourself with LondonEnergy's mission and values, especially their focus on sustainability and community support. This will help you demonstrate your genuine interest in the position.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This is key for a role that involves engaging with customers both in-store and online.
✨Get Creative with Merchandising
Since you'll be responsible for creating engaging retail displays, come prepared with ideas or examples of how you've successfully merchandised products in the past. Show your understanding of visual merchandising and how it can enhance customer engagement and sales.
✨Be Ready for Practical Questions
Expect questions that assess your organisational and problem-solving skills. You might be asked how you would handle stock movement or manage online sales. Think through scenarios and be ready to discuss your thought process and any relevant experience you have.
