At a Glance
- Tasks: Support and enhance IT infrastructure and cloud services for a greener future.
- Company: Join LondonEnergy, a leader in waste management and sustainability.
- Benefits: Enjoy private medical insurance, pension scheme, and generous annual leave.
- Other info: Be part of a diverse team supporting over 480 users across London.
- Why this job: Make a real impact on the environment while advancing your IT career.
- Qualifications: Experience in IT infrastructure, cloud engineering, and Microsoft 365 administration.
The predicted salary is between 35000 - 35000 £ per year.
Type: Full Time, Permanent
Salary: £35,000
Location: London Energy EcoPark, Edmonton
About LondonEnergy
LondonEnergy operates the second largest waste contract in the UK, handling and processing nearly 750,000 tonnes of London's waste every year. We have a dedicated team of people working across our various North London sites, making a positive difference to the environment and the local community. By processing household waste at our facility, we produce enough waste from energy to power 80,000 homes every year and recycle 70% of items through our Reuse and Recycling Centres.
About the role
You will be responsible for 2nd and 3rd level IT Infrastructure and Cloud engineer duties. Responsible for the design, implementation, operation, and continuous improvement of on-premises and cloud infrastructure services. The role ensures high availability, security, resilience, and cost efficiency across multi-cloud environments, supporting business-critical systems and digital transformation initiatives. As part of a diverse IT team, you will be supporting over 480 users across all sites in London.
Responsibilities
- Day to day, you will be working within the ITIL V4 Framework, ensuring IT policies, procedures, and processes are followed.
- Deliver 2nd and 3rd line support for cloud and on-prem infrastructure, ensuring high availability, performance, and resilience.
- Design, implement, and maintain hybrid infrastructure across VMware and Microsoft Azure environments.
- Administer Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Teams.
- Manage identity and access controls using Active Directory and Azure AD (Entra ID), including MFA and Conditional Access.
- Monitor, troubleshoot, and resolve infrastructure, network, and security incidents, acting as an escalation point.
- Implement and maintain security controls, patching, and compliance aligned with ISO 27001, NCSC, and Cyber Essentials.
- Support IT projects, cloud migrations, and system upgrades, ensuring delivery within agreed timelines and standards.
Requirements
- Strong experience in IT infrastructure and cloud engineering within hybrid environments.
- In-depth knowledge of Microsoft Azure, Windows Server (2019+), and VMware platforms.
- Proven expertise in Microsoft 365 administration and support.
- Solid understanding of networking concepts including TCP/IP, DNS, VPNs, and firewalls.
- Experience with security tools such as EDR/antivirus, email security, and access control systems.
- Proficiency in troubleshooting, incident management, and working within ITIL-aligned environments.
- Experience with automation, scripting (e.g., PowerShell), and continuous service improvement practices.
Benefits
- Private Medical & Life Insurance
- Company Pension Scheme
- Annual Leave Package
- Employee Recognition Scheme
- Access to Employee Assistance Programme (EAP)
- Many more benefits
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
IT Infrastructure & Cloud Engineer (2nd/3rd Line) in London employer: LondonEnergy
LondonEnergy is an exceptional employer, offering a dynamic work environment in North London where you can play a pivotal role in the commissioning of the new Energy Recovery Facility. With a strong focus on employee development and a commitment to safety, we provide ample opportunities for growth and collaboration within a supportive team culture, making it a rewarding place to advance your HR career.
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure & Cloud Engineer (2nd/3rd Line) in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what LondonEnergy values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges LondonEnergy might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at LondonEnergy!
✨Direct Apply to LondonEnergy
Let's not forget to apply directly through the LondonEnergy website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Infrastructure & Cloud Engineer (2nd/3rd Line) in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at LondonEnergy.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at LondonEnergy. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at LondonEnergy
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
