At a Glance
- Tasks: Support households facing housing challenges and help reduce homelessness in the community.
- Company: Join the London Borough of Bexley, a vibrant and diverse outer London council.
- Benefits: Enjoy a competitive salary, excellent pension, generous leave, and coaching opportunities.
- Other info: Fixed-term contract with potential for extension; training provided for all successful applicants.
- Why this job: Make a real difference in people's lives while gaining valuable experience in housing services.
- Qualifications: Awareness of housing legislation and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
This post in the housing department at London Borough of Bexley offers an exciting opportunity to play a key role in supporting households struggling with cost of living rises, and to contribute to strengthening the council’s approach to reducing inequalities and disadvantage across the borough.
We are transforming our service to improve homelessness prevention, reduce temporary accommodation and end street homelessness. To be successful in this role, you will have the ability to provide a comprehensive housing advice/options/statutory homeless service to those in housing need. This is a fixed-term contract for up to 1 year. This contract may be extended depending on service needs. We welcome applications from recent graduates and those that have transferable skills and the ability to develop any gaps in knowledge. On the job training will be provided to all successful applicants.
Candidate Profile
- Awareness of legislation relating to housing advice, homelessness, housing management and the allocation of housing, with a good practical understanding of the range of housing problems people may experience.
- Broad knowledge and understanding of the housing and support needs of homeless and housing applicants and tenants.
- Experience of providing quality advice and information to members of the public and of handling complaints and enquiries.
- Excellent knowledge of negotiation and mediation techniques and their practical application.
For the full list of essential and desirable criteria for this role then please refer to the Person Specification within the Job Description attached.
Please upload your personal statement under the Relevant Experience and Skills section and ensure this fully aligns to the role criteria. This should not be more than two sides of A4.
For an informal discussion about the role please contact Oyinda Ogundiran, Triage and Prevention Service Manager: Oyinda.Ogundiran@bexley.gov.uk
About Us
Bexley is a vibrant and diverse outer London Borough nestled in the Thames Gateway between London and Kent which means it combines the perfect blend of city vibe and the tranquillity of Kent. It has award-winning parks, open spaces, and heritage sites. The borough has excellent transport connections, including the Elizabeth Line and proximity to the M25. Bexley offers fantastic amenities such as libraries, leisure centres, and shopping areas. Our borough is also home to numerous primary and secondary schools, as well as further education institutions.
Our Offer to you
We will offer you in return a package that includes a competitive salary, coaching and mentoring programmes, an excellent pension scheme and generous annual leave plus bank holidays. For more information on the benefits package on offer please refer to the Candidate Information document attached.
Recruitment Information
As a disability confident employer Bexley welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the minimum criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@bexley.gov.uk
This role may be available as a development opportunity through secondment for the Council’s existing employees. The Council’s Secondment Scheme can be found here. If this option is of interest, please contact the recruiting manager.
We reserve the right to close adverts earlier than the closing date.
Triage and Prevention Officer in Bexleyheath employer: LondonBoroughofBexley
The London Borough of Bexley is an exceptional employer, offering a supportive work environment dedicated to making a positive impact on the community. With a focus on employee development through coaching and mentoring programmes, as well as a competitive benefits package including generous annual leave and a strong pension scheme, Bexley fosters a culture of inclusivity and growth. Located in a vibrant area with excellent transport links and amenities, this role as a Triage and Prevention Officer provides a meaningful opportunity to contribute to vital housing services while enjoying the balance of city life and natural beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Triage and Prevention Officer in Bexleyheath
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the housing legislation and the specific challenges faced by those in need. This will help you speak confidently about how you can contribute to the team.
✨Tip Number 2
Network like a pro! Reach out to current employees or others in the field. They can provide insights that might not be in the job description and could even give you a leg up in the application process.
✨Tip Number 3
Practice your negotiation and mediation skills. These are key for the Triage and Prevention Officer role, so consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure your personal statement is tailored to highlight your relevant experience and skills – this is your chance to shine!
We think you need these skills to ace Triage and Prevention Officer in Bexleyheath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Triage and Prevention Officer role. Highlight your experience in housing advice and any relevant legislation knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Personal Statement:Your personal statement is your chance to shine! Use it to showcase your understanding of housing issues and your ability to provide quality advice. Keep it concise, but make sure it aligns with the role criteria.
Showcase Your Communication Skills:Since this role involves advising the public, it's crucial to demonstrate your communication skills. Include examples of how you've handled enquiries or complaints effectively in the past. We love seeing real-life examples!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at LondonBoroughofBexley
✨Know Your Housing Legislation
Make sure you brush up on the key legislation related to housing advice and homelessness. Understanding the legal framework will not only help you answer questions confidently but also demonstrate your commitment to the role.
✨Showcase Your Communication Skills
Prepare examples of how you've provided quality advice and handled complaints in the past. This role requires excellent communication, so be ready to discuss specific situations where your negotiation and mediation skills made a difference.
✨Align Your Experience with the Role
When crafting your personal statement, ensure it directly addresses the criteria outlined in the job description. Highlight any transferable skills or experiences that relate to supporting those in housing need, as this will make you stand out.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or the council’s approach to reducing inequalities. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
