At a Glance
- Tasks: Join a team managing social housing and help people navigate complex situations.
- Company: Bexley Council, a vibrant and diverse outer London Borough.
- Benefits: Competitive salary, excellent pension, generous leave, and coaching opportunities.
- Other info: Office-based at least 2 days a week; great career growth potential.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication, empathy, and problem-solving skills; experience in customer-focused roles is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Working within Bexley's Housing Allocations, we are looking for a driven individual to join a team of officers responsible for the Council's social housing register and the administration of the Choice Based Lettings system. A knowledge of current Housing Legislation and the local Allocations policy is desirable, however, we are happy to consider people with transferable experience.
If you have worked in advice services, customer focused roles, social care, the voluntary sector, local government, or any role where you support people through complex situations, we would love to hear from you. Strong administration and communication skills, empathy, problem solving, and a willingness to learn are just as important as direct housing experience. If you are thinking about a career change or looking for a new opportunity and want to do work that genuinely makes a difference, we would really encourage you to apply.
Please note that the successful candidate will be required to be office based at least 2 days each week.
Candidate Profile:
- Experience of being organised and the ability to work in a busy, performance‑focused environment and prioritise workloads effectively.
- An ability to be part of a productive working environment where staff are clear about expectations and committed to the vision, goals and expectations of the service and wider organisation.
- Aptitude & skills: ability to work effectively both individually and as a team member in a fast‑paced environment.
- Excellent and effective communication (verbal and written) and negotiation skills at an internal and external level.
- Performance driven and able to deliver against challenging performance targets.
- Customer orientated in the delivery of the service and the ability to be pro‑active, solution focused with the willingness to adapt to change and contribute ideas.
About Us: Bexley is a vibrant and diverse outer London Borough nestled in the Thames Gateway between London and Kent which means it combines the perfect blend of city vibe and the tranquillity of Kent. It's got award‑winning parks, open spaces, and heritage sites. The borough has excellent transport connections, including the Elizabeth Line and proximity to the M25. Bexley offers fantastic amenities such as libraries, leisure centres, and shopping areas. Our borough is also home to numerous primary and secondary schools, as well as further education institutions.
Our Offer to You: We will offer you in return a package that includes a competitive salary, coaching and mentoring programmes, an excellent pension scheme and generous annual leave plus bank holidays.
Recruitment Information: As a disability confident employer Bexley welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the minimum criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us at recruitment@bexley.gov.uk.
Allocations Assesment Officer in Bexleyheath employer: LondonBoroughofBexley
Bexley Council is an excellent employer that values diversity and inclusivity, offering a supportive work culture where employees can thrive. With a competitive salary, generous annual leave, and opportunities for professional development through coaching and mentoring, you will be part of a team dedicated to making a meaningful impact in the community. Located in the vibrant borough of Bexley, you'll enjoy a perfect blend of urban and natural surroundings, along with excellent transport links and amenities.
StudySmarter Expert Advice🤫
We think this is how you could land Allocations Assesment Officer in Bexleyheath
✨Tip Number 1
Get to know the team! Reach out to Tracy Marling for an informal chat about the role. It’s a great way to show your interest and get insider info that could help you stand out.
✨Tip Number 2
Show off your transferable skills! If you've worked in customer service or social care, highlight those experiences in your conversations. We want to see how you can bring your unique background to the table.
✨Tip Number 3
Be proactive! Think of ways you can contribute ideas to improve the service. This shows you're not just looking for a job, but you’re genuinely interested in making a difference in the community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Bexley team.
We think you need these skills to ace Allocations Assesment Officer in Bexleyheath
Some tips for your application 🫡
Know the Role:Before you start writing, make sure you really understand what the Allocations Assessment Officer role is all about. Check out the job description and think about how your experience aligns with what they're looking for. This will help you tailor your application to show why you're the perfect fit!
Personal Statement Power:Your personal statement is your chance to shine! Make sure it highlights your relevant experience and skills, especially those that match the criteria in the job description. Keep it concise and engaging, and remember, two sides of A4 is your limit, so make every word count!
Show Your Soft Skills:While direct housing experience is great, don’t forget to showcase your soft skills like empathy, problem-solving, and communication. These are super important for this role, so share examples from your past experiences where you've used these skills to support others.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s straightforward and ensures your application gets to the right people. Plus, it shows you’re keen on joining us at Bexley!
How to prepare for a job interview at LondonBoroughofBexley
✨Know Your Stuff
Familiarise yourself with current Housing Legislation and the local Allocations policy. Even if you don’t have direct experience, understanding these concepts will show your commitment and readiness to learn.
✨Showcase Transferable Skills
Highlight any experience from customer-focused roles, social care, or advice services. Be ready to discuss how these experiences have equipped you with empathy, problem-solving skills, and the ability to support people through complex situations.
✨Communicate Effectively
Practice your verbal and written communication skills. Prepare to articulate your thoughts clearly and concisely, as effective communication is key in this role. Consider examples where you've successfully negotiated or resolved issues.
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you manage your workload in a busy environment. Share specific examples of how you prioritise tasks and meet performance targets, showcasing your ability to thrive under pressure.
