At a Glance
- Tasks: Provide essential admin support and assist a visually impaired employee in their workplace.
- Company: Join London Ability, a high-profile institution making a real difference.
- Benefits: Gain valuable experience while working part-time with flexible hours.
- Other info: Perfect for students looking to enhance their CV while helping others.
- Why this job: Make a meaningful impact in someone's work life and develop your skills.
- Qualifications: Strong admin skills and a proactive attitude are key; experience is a plus.
The predicted salary is between 12 - 15 £ per hour.
Are you reliable, patient and proactive with good admin skills? London Ability is seeking a reliable, patient, and proactive Admin Support Worker to provide workplace support through the Access to Work scheme. The role will involve providing administrative support, communication assistance, sighted guidance, and assistance in accessing information and workplace systems in support of a severely visually impaired employee. This is a great opportunity to gain experience in a high profile institution, provide practical assistance and make a valuable difference to someone’s working life. This is a part-time role of approximately 20–25 hours per week on average, although this may vary from week to week.
Main Duties
- Reading, proofreading, and helping draft documents including emails, Word documents, PDFs, spreadsheets, and presentations
- Providing support with a range of handwritten and online tasks that may include the use of screen readers or magnification software
- Helping access and interpret information from websites, documents, and other visual materials
- Providing support with workplace systems and software including document management and compliance related tasks
Person Specification
- Have strong administrative and organisational skills
- Be confident using Microsoft Office and online systems
- Have excellent written and verbal communication skills
- Be patient, supportive, and able to work sensitively and professionally
- Be comfortable assisting with accessibility-related tasks
- Be reliable, trustworthy, and able to maintain confidentiality
- Be able to come up with ideas and adapt to providing the best support
- Previous experience in disability support, PA work, administration, or support work is desirable but not essential.
Admin Support Worker in London employer: Londonability
London Ability is an exceptional employer that values reliability, patience, and proactivity in its team members. With a strong commitment to inclusivity and employee growth, the company offers a supportive work culture where you can make a meaningful impact on the lives of others while gaining valuable experience in a high-profile institution. The part-time nature of the Admin Support Worker role allows for flexibility, making it an ideal opportunity for those seeking a rewarding position in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Admin Support Worker in London
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Londonability and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Londonability and let us see your personality shine through!
We think you need these skills to ace Admin Support Worker in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Londonability.
Get Familiar with Our Brand:Before applying, take some time to learn about Londonability and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Londonability
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Londonability.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Londonability will surely appreciate.
