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- Tasks: Manage daily operations, customer service, and team leadership in a vibrant yoga studio.
- Company: Join London's premier hot yoga group, known for its dynamic culture and growth opportunities.
- Benefits: Enjoy competitive salary, uncapped bonuses, unlimited yoga, and discounts on wellness products.
- Why this job: Be part of an expanding company that values flexibility, development, and a positive work environment.
- Qualifications: 1-2 years management experience in leisure, hospitality, or retail; customer service skills essential.
- Other info: Some weekend and evening shifts required; location near Chalk Farm & Kentish Town West.
The predicted salary is between 30000 - 42000 £ per year.
London's premier hot yoga group is looking for its next great studio manager. This is an exciting and rewarding opportunity, with fantastic opportunities for development and progression in an internationally expanding company.
Location: 200 Regents Park Road, London NW1 8BE. Leave at Chalk Farm & Kentish Town West.
Number of days: 32 hours per week, permanent role. Some weekend and evenings are required and flexibility is necessary.
Job Purpose: You will be in charge of all the day-to-day running of the business, customer service, facilities management, revenue and profit growth, and managing a team of part-time receptionists, assisted by an Assistant Manager.
The ideal candidate will have previous management experience in either leisure, hospitality, retail, or health and fitness. We're looking for the right person to join our team of managers. Energetic, solution-focused, ready to get stuck in and be flexible, all while keeping an eye on driving revenue and growth for the business.
Previous customer service experience at management level is necessary, as is some experience with budgeting, P&L, and cost control.
What We Offer:
- Competitive basic salary
- Rewarding uncapped bonus structure
- 28 days paid holiday a year (incl. bank holidays)
- Unlimited yoga at all Fierce Grace studios in London and online, and greatly discounted classes for family and friends (conditions apply)
- Discounts on products, retreats, festivals, workshops, and more
- Some flexibility and control over your working hours
- Training and development, with the opportunity to progress through internal promotion
Key Responsibilities and Accountabilities:
- Drive revenue growth through proactive membership and sales management
- Deliver a high standard of customer care
- Manage a team of part-time receptionists to ensure the daily operation of the studios happens effectively and efficiently
- Oversee the spending and budget management of the business in partnership with the General Manager
- Manage the maintenance of the venue and facilities
- Manage compliance with relevant safety and regulatory policies
- Retail and in-house stock management
KPIs:
- Revenue growth against target
- Net membership growth
- Package sales against target
- Cost management within budget
Essential Skills and Experience:
- 1-2 years management experience in leisure, health & fitness, hospitality, and/or retail sectors
- Demonstrable experience managing a team
- Demonstrable knowledge of P&L, budgeting, and cost management
Desirable:
- MindBodyOnline experience
- Facilities management
- First aid trained
- Fire warden or fire safety trained
- Google Drive experience
How To Apply: (email protected) Unfortunately, due to the volume of applicants, we are unable to respond to all applicants. If you do not hear from us within 7 days of applying, please assume you have unfortunately been unsuccessful in your application, and we wish you the best of luck in your job search. We look forward to reading your applications.
Studio Manager (pro-rata 32 hours per week) employer: London
Contact Detail:
London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Studio Manager (pro-rata 32 hours per week)
✨Tip Number 1
Familiarise yourself with the hot yoga industry and the specific studio's offerings. Understanding their unique selling points and customer base will help you demonstrate your passion and knowledge during any discussions.
✨Tip Number 2
Network with current or former employees of the studio or similar establishments. They can provide valuable insights into the company culture and expectations, which can be beneficial when you’re discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your management style and how it aligns with the studio's goals. Be ready to share specific examples of how you've successfully driven revenue growth or improved customer service in previous roles.
✨Tip Number 4
Showcase your flexibility and willingness to adapt. Since the role requires some weekend and evening work, emphasising your availability and readiness to meet the studio's needs will make you a more attractive candidate.
We think you need these skills to ace Studio Manager (pro-rata 32 hours per week)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in leisure, hospitality, retail, or health and fitness. Use specific examples that demonstrate your ability to drive revenue growth and manage a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your previous customer service experience at a management level and how it aligns with the responsibilities of the Studio Manager position.
Highlight Relevant Skills: In your application, emphasise your knowledge of P&L, budgeting, and cost management. If you have experience with MindBodyOnline or facilities management, be sure to include that as well.
Follow Application Instructions: Ensure you send your application to the specified email address and include all required documents. Double-check for any specific instructions mentioned in the job description to avoid missing out on your chance.
How to prepare for a job interview at London
✨Showcase Your Management Experience
Be prepared to discuss your previous management roles in detail. Highlight specific examples of how you've successfully led teams, managed budgets, and driven revenue growth in similar environments.
✨Demonstrate Customer Service Skills
Since customer service is a key part of the role, think of instances where you went above and beyond for customers. Share stories that illustrate your ability to handle complaints and ensure customer satisfaction.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to the role, such as revenue growth and cost management. Be ready to discuss how you would approach these metrics in your new position.
✨Express Flexibility and Enthusiasm
The job requires flexibility, especially with working hours. Convey your willingness to adapt and your enthusiasm for the role. Show that you're eager to contribute to the team and the company's growth.
