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- Tasks: Lead a dynamic cleaning team and ensure top-notch service for high-end clients.
- Company: Join a multi-award-winning cleaning company with a focus on sustainability and innovation.
- Benefits: Competitive salary, quarterly bonuses, car allowance, and career progression opportunities.
- Other info: Flexible role with travel across the Northwest UK and excellent growth potential.
- Why this job: Make a real impact in a role that values your leadership and communication skills.
- Qualifications: Experience in management and client relations, with a positive, hands-on approach.
The predicted salary is between 32000 - 35000 £ per year.
Our client is a multi-award-winning commercial cleaning and facilities management company, with an expert focus on high-end commercial clients, from luxury retail to education, corporate offices, and even royalty. Having started as a family business over 20 years ago, it now employs over 1,400 people and has over 600 sites across the UK, from Scotland to Southampton. Their reputation is based on a strong emphasis on sustainability, fair pay (Real Living Wage), care for its people, and innovation.
PRIMARY PURPOSE OF THE POSITION
A challenging field-based, operational management role for someone with patience, energy, and stamina. There is also an opportunity to grow within the business, for ambitious candidates in search of career progression.
MAIN DUTIES OF THE POSITION
- Recruitment
- First-day training and ongoing development of the team
- Provide support to improve performance
- Communication with the team regularly
- Succession planning
- Training Sessions
- Managing poor performance effectively and within company policies/procedures
- Work alongside HR where necessary to provide support with employee relations and HR disciplinary procedures
- Encourage process improvement
- Ensure a full service is provided to the client and any shortfall is addressed immediately
- Ensure there is a visible presence on-site at all times
- Arrange one-off cleans with clients and check if they were satisfied afterward
- Respond to all client concerns quickly and professionally
- Establish and maintain a good relationship with the client
- Always maintain confidentiality
- Ensure the performance of cleaning operatives meets company expectations
- Audits/Payroll timesheets
- Health and Safety checks and training
- Order consumables and materials for sites via the online system
- Ensure monthly site budgets are met
- Ensure personal protective equipment is worn when required
- Report and respond to any issues immediately and in the correct manner
- Requires flexibility
DESIRED SKILLS AND EXPERIENCE
- A positive hands-on approach with the ability to multitask.
- Excellent communication and client-facing skills.
- Organised with a 'can do' attitude
- Strong leadership
- Confidence in managing staff and sites of all sizes and locations.
- Must have a driving license.
KNOWLEDGE
Education: Sound educational standard English and Maths. Preferably holding qualifications in Business Studies / Facilities or other relevant trade qualifications.
Experience: Extensive experience in managing middle management grade staff. Experience in Client liaison and multi-site engagement. Experience in similar manpower-intensive service industry. Experience in growing accounts/business through organic growth and new business.
Must have's You will be based in the Northwest area. The job involves traveling so someone with a car who can travel is the perfect candidate.
Superb Package £32-£35k + quarterly bonus (10%) + car allowance (£350 p/m)
Cleaning Area Manager (Northwest UK) in Manchester employer: London
Contact Detail:
London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Area Manager (Northwest UK) in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the cleaning and facilities management industry. Attend local events or join online groups where you can connect with others. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, especially their focus on sustainability and employee care. This will help you align your answers with what they’re looking for and show that you’re genuinely interested.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss your experience managing teams and improving performance. Use specific examples to demonstrate how you've successfully handled challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Cleaning Area Manager (Northwest UK) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities, client-facing skills, and any relevant experience in facilities management to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Cleaning Area Manager role. Share specific examples of how you've successfully managed teams or improved client relationships in the past.
Showcase Your Communication Skills: Since this role involves a lot of communication with clients and team members, make sure your application showcases your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at London
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Cleaning Area Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully managed teams, improved performance, or handled difficult situations. Be ready to discuss how you can bring that same energy and patience to this new role.
✨Prepare for Client-Facing Scenarios
Since the role involves client liaison, think of scenarios where you've had to manage client relationships or resolve issues. Practise articulating how you would handle client concerns professionally and efficiently, as this will be crucial in your new position.
✨Demonstrate Your Organisational Skills
The job requires multitasking and organisation. Bring examples of how you've successfully managed multiple projects or tasks simultaneously. Discuss any systems or tools you use to stay organised, as this will highlight your 'can do' attitude and readiness for the role.