At a Glance
- Tasks: Be the friendly face for clients, managing bookings and providing top-notch customer service.
- Company: Leading service provider in the heart of London with a vibrant atmosphere.
- Benefits: Full-time role with a supportive team and opportunities for growth.
- Why this job: Join a dynamic environment where your communication skills shine and make a difference.
- Qualifications: Strong customer service background and excellent communication skills.
- Other info: Office-based role in a professional yet friendly setting.
The predicted salary is between 30000 - 42000 £ per year.
A leading service provider in London seeks a Client Services Executive to be the first point of contact for clients and visitors. This role includes delivering excellent customer service, managing meeting bookings, and providing AV support.
Candidates should have a strong customer service background and excellent communication skills. The position is full-time and office-based in City of London, emphasizing a friendly and professional environment.
Front of House Client Services Executive – City of London employer: london works
Contact Detail:
london works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Client Services Executive – City of London
✨Tip Number 1
Make sure you know the company inside out! Research their values, services, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about client interaction, try role-playing with a friend or family member. This will help you feel more confident when chatting with potential employers.
✨Tip Number 3
Network like a pro! Attend industry events or connect with people on LinkedIn. You never know who might have a lead on a job or can give you insider tips about the company you're eyeing.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles that suit your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Front of House Client Services Executive – City of London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for clients in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention how your background aligns with the responsibilities of a Client Services Executive and why you’re excited about working with us.
Be Professional Yet Friendly: Since this role is all about being the first point of contact, your written application should reflect a friendly yet professional tone. We’re looking for someone who can communicate effectively, so let your personality shine through while keeping it polished.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at london works
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to share examples of how you've handled difficult situations or provided exceptional service in the past. This will show that you understand the importance of being the first point of contact for clients.
✨Familiarise Yourself with AV Equipment
Since the role involves providing AV support, it’s a good idea to have a basic understanding of common AV equipment and software. If you can, practice using some tools beforehand so you can confidently discuss your experience during the interview.
✨Practice Your Communication Skills
Excellent communication is key for this position. Try conducting mock interviews with friends or family, focusing on clear and friendly communication. This will help you feel more comfortable and articulate during the actual interview.
✨Research the Company Culture
Take some time to learn about the company’s values and culture. Being able to demonstrate that you align with their friendly and professional environment will make a great impression. Plus, it’ll help you tailor your answers to fit what they’re looking for.