At a Glance
- Tasks: Be the friendly face of our service, delivering top-notch customer support and managing bookings.
- Company: Join a leading service provider in the heart of London.
- Benefits: Enjoy a full-time role with a supportive team and a vibrant work atmosphere.
- Why this job: Kickstart your career in a dynamic environment where you can shine and grow.
- Qualifications: Strong customer service skills and excellent communication are a must.
- Other info: Work in a professional yet friendly office in the City of London.
The predicted salary is between 30000 - 42000 £ per year.
A leading service provider in London seeks a Client Services Executive to be the first point of contact for clients and visitors. This role includes delivering excellent customer service, managing meeting bookings, and providing AV support.
Candidates should have a strong customer service background and excellent communication skills. The position is full-time and office-based in City of London, emphasizing a friendly and professional environment.
Front of House Client Services Executive – City of London employer: london works
Contact Detail:
london works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Client Services Executive – City of London
✨Tip Number 1
Make sure you know the company inside out! Research their services, values, and recent news. This will help you stand out in interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Client Services Executive. This will boost your confidence and prepare you for those tricky questions during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Front of House Client Services Executive – City of London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for clients in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Client Services Executive. Mention how your background aligns with the responsibilities listed in the job description.
Be Professional Yet Friendly: Since this role is all about being the first point of contact, we recommend striking a balance between professionalism and friendliness in your writing. Let your personality shine through while keeping it polished!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at london works
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to share examples of how you've handled difficult situations or provided exceptional service in the past. This will show that you understand the importance of being the first point of contact for clients.
✨Familiarise Yourself with AV Equipment
Since the role involves providing AV support, it’s a good idea to have a basic understanding of common AV equipment and software. If you can, practice using some tools beforehand so you can confidently discuss your experience during the interview.
✨Practice Your Communication Skills
Excellent communication is key for this position. Try conducting mock interviews with friends or family, focusing on clear and friendly communication. This will help you feel more comfortable and articulate during the actual interview.
✨Research the Company Culture
Take some time to learn about the company’s values and culture. Being able to demonstrate that you align with their friendly and professional environment will make a great impression. Plus, it’ll help you tailor your answers to fit what they’re looking for.