At a Glance
- Tasks: Lead a café team, manage daily operations, and ensure excellent customer experiences.
- Company: Join a vibrant organisation dedicated to wildlife and community engagement.
- Benefits: Enjoy competitive pay, generous leave, discounts, and support for personal development.
- Other info: Opportunities for training and growth in a dynamic, nature-focused setting.
- Why this job: Kickstart your management career in a supportive environment while making a difference.
- Qualifications: Experience in café or catering roles, strong leadership, and barista skills required.
The predicted salary is between 30000 - 30000 £ per year.
Salary: £16.03 per hour
We also offer:
- 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
- Benefits platform with discounts on retail, dining and days out
- Salary sacrifice schemes for gym, bicycles and nursery/childcare
- Enhanced maternity and paternity pay
- Access to a free Employee Assistance Scheme for support inside and outside of work
Location: One position based at Walthamstow Wetlands (N17 9NH), one based at Grosvenor Square (W1K 2DA)
Role & Responsibilities
As our Café Supervisor, you'll support the Café Operations Manager with the day-to-day management of the Cafés, whilst leading a small team and working closely with our Catering & Events Duty Managers to deliver our day-time Catering requirements. This is a great opportunity for a Team Leader or Supervisor wanting to take their first steps towards management. Training to take on more responsibilities and skills will be both provided and encouraged.
Responsibilities will include:
- Managing the day-to-day operations of the café, taking on Café Assistant responsibilities as required
- To lead, train and support with development of the Café Assistants
- To ensure correct setup and food preparations are completed each day
- To manage ordering and complete stocktakes, taking ownership of stock rotation
- To work alongside the Events team to deliver and coordinate hospitality
- To ensure an excellent visitor experience within a supportive team, including support with site operations
- Logging of all food hygiene paperwork including daily checklists and records, and potentially being the first point of contact for Environmental Health Officers
- To report any maintenance issues and logging with the appropriate lead
- To support the Café Operations Manager with staffing rotas, flagging ad-hoc absences or staffing issues
- To help maintain the site's high level of customer service and online reviews
- To work with the Café Operations Manager to develop new menu ideas
- Site key holder & first aider (including opening/closing site)
Please see job description for full responsibilities and person specification.
Our ideal Café Supervisor:
- Proven experience in a Café or Catering role at Team Leader level or above
- Operational knowledge of ordering and stock rotation
- Skilled Barista with experience in a fast-paced environment
- Demonstrable knowledge of food hygiene & health and safety legislation
- Ability to use initiative and manage projects simultaneously
Closing Date: 9am 15th June 2026
Interviews: likely to take place week commencing 15th June, but interviews may be scheduled before the closing date for particularly strong candidates. This vacancy may close early as a result.
Does this sound like you? We'd love to hear from you!
Our vision is a London alive with nature, where everyone can experience and enjoy wildlife. In order to achieve our goal of engaging everyone in protecting London's wildlife for the future, we know that our staff team needs to better reflect and represent all of London's communities. Read more about London Wildlife Trust's commitment to Equality, Diversity and Inclusion on our website. We are also committed to ensuring the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people, read more about London Wildlife Trust's commitment to Safeguarding on our website.
Cafe Supervisor in Oxford employer: London Wildlife Trust
As a Café Supervisor at our Walthamstow Wetlands location, you will be part of a vibrant team dedicated to providing an exceptional visitor experience in a beautiful natural setting. We offer competitive pay, generous annual leave, and a range of benefits including discounts on retail and dining, as well as opportunities for professional development and training to help you grow into management roles. Join us in our mission to engage the community with nature while enjoying a supportive work culture that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Supervisor in Oxford
✨Tip Number 1
Get to know the café scene in Walthamstow and Grosvenor Square. Visit local cafés, chat with staff, and understand what makes a great customer experience. This will help you stand out during interviews!
✨Tip Number 2
Practice your leadership skills! If you’ve led a team before, think of specific examples where you made a difference. If not, consider volunteering or taking on small projects to showcase your ability to lead.
✨Tip Number 3
Don’t just apply; engage! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and what they love about working there. It shows genuine interest and can give you insider tips.
✨Tip Number 4
When you apply through our website, make sure to tailor your application to highlight your café management experience and food hygiene knowledge. Use keywords from the job description to catch the hiring manager's eye!
We think you need these skills to ace Cafe Supervisor in Oxford
Some tips for your application 🫡
Get to Know Us:Before you start your application, take a moment to check out our website and get familiar with our values and mission. This will help you tailor your application to show how you fit into our team!
Show Off Your Experience:When writing your application, make sure to highlight your relevant experience in café or catering roles. We want to see how your skills as a Team Leader or Supervisor can shine through in this position.
Be Specific:Use specific examples from your past work to demonstrate your operational knowledge, especially around ordering and stock rotation. This will help us understand how you can contribute to our café's success.
Apply Early!:Don’t wait until the last minute to submit your application! The sooner you apply, the better your chances are of standing out. Remember, we might schedule interviews before the closing date for strong candidates.
How to prepare for a job interview at London Wildlife Trust
✨Know Your Café Stuff
Make sure you brush up on your café knowledge before the interview. Understand the daily operations, stock management, and food hygiene practices. Being able to discuss these topics confidently will show that you're ready to take on the Café Supervisor role.
✨Show Off Your Leadership Skills
As a Café Supervisor, you'll be leading a team, so be prepared to share examples of how you've successfully managed or trained others in the past. Think about specific situations where you demonstrated initiative and problem-solving skills, as this will highlight your potential as a leader.
✨Get Familiar with the Venue
If possible, visit the café locations beforehand. Familiarising yourself with the environment can help you answer questions more effectively and show genuine interest in the role. Plus, it gives you a chance to observe the customer experience and think about how you could enhance it.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the café's operations, team dynamics, and future plans. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
