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- Tasks: Provide essential care services to support individuals in living independently.
- Company: London Borough of Waltham Forest, dedicated to high-quality care.
- Benefits: Pay staff at least the London Living Wage and ensure a supportive work environment.
- Why this job: Make a real difference in people's lives while promoting independence and resilience.
- Qualifications: Experience in care services and a commitment to quality support.
- Other info: Opportunity to contribute to community well-being and personal growth.
The Council of the London Borough of Waltham Forest (“the Authority”) are seeking Tenders from suitably experienced and qualified organisations for the Contract for the Provision of Extra Care Services within the borough. The contract shall commence on 1st October 2025 and shall continue up to and including 30th September 2028 with the option to extend for two x twelve month periods up to 30th September 2030 (“the Contract Period”).
The Authority is seeking to appoint a provider to deliver the provision of extra care services in the London Borough of Waltham Forest. The Authority is committed to providing a high quality and responsive service for individuals of all ages in the borough with support needs, in accordance with the statutory obligations within the Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (the 2014 Regulations).
The Extra Care Service will be responsible for delivering regulated personal care support and other interventions that support individuals with eligible social care needs in the following provisions:
- Verdon Roe Court - 45 units
- Windmill Court - 44 units
- Dames House - 25 units
- Baytree House - 34 units
This service will play an important role in maximising the independence of adults with assessed eligible support needs and aiming to meet unmet needs and to anticipate client’s changing needs in order to help people live independently in their own home, using an appliance-based approach in working with vulnerable people.
Alongside meeting the eligible needs of those receiving Extra Care, the London Borough of Waltham Forest also intends that this contract will contribute to the following goals:
- Safeguard those individuals who need the most support/ who are most at risk;
- Support individuals to live their life as they wish it to be, as independently as possible;
- Promote self-reliance and personal responsibility;
- Build resilience and competence for individuals, families and carers;
- Enable better care experiences and outcomes;
- Adopt a client focused approach to the work;
- Strike a balance between empowerment and safeguarding;
- Strengthen relationships with the Council’s partners, to deliver improved outcomes and to deliver greater productivity;
- Secure value for money while maintaining a high-quality Service.
Throughout the lifetime of the contract term, the Provider will be required to pay the London Living Wage to staff delivering the service. The Service is comprised of two elements, a 24/7 Core Service and a Flex Service commissioned for each individual to meet their unique Care and Support needs as detailed in their Care and Support plan.
The Authority has set a fixed hourly rate for the Weekly Core Charge for each unit and will be based on paying ÂŁ19.68 per hour for each staff member for the Core Service and will be calculated with the formula within Annex A1. The Core price is fixed, this will not be taken into account for the purposes of the price evaluation. The provider will be required to pay an hourly rate for the flex service at the start of contract (1st October 2025) within the maximum hourly rate provided by the Council. The provider will be required to pay all staff at least the London Living Wage when staff are supporting individuals under the Waltham Forest Extra Care Contract. The commitment to London Living Wage is a contractual requirement throughout the life of the Contract from the commencement dates to its expiry including any extension periods. The maximum capped hourly rate for the Flex Service for each extra care provision is ÂŁ18.91 per hour. Those submitting a Tender shall be required to deliver all the requirements of the Service within the maximum budget.
Key dates:
- Estimated contract dates
- Start date: 01/10/2025
- End date: 30/09/2030
- From 02/04/2025 12:00 to 02/05/2025 12:00
Provision of Extra Care Services within London Borough Waltham Forest employer: London Tenders
Contact Detail:
London Tenders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Provision of Extra Care Services within London Borough Waltham Forest
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Tailor your responses to show how your skills align with their mission, especially in providing high-quality care services.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience in delivering care services and how you can contribute to the goals of the Waltham Forest Council.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the community.
We think you need these skills to ace Provision of Extra Care Services within London Borough Waltham Forest
Some tips for your application 🫡
Understand the Requirements: Before diving into your application, take a moment to really understand what the Authority is looking for. Familiarise yourself with the Care Act 2014 and the Health and Social Care Act 2008 regulations. This will help us tailor our proposal to meet their needs.
Showcase Your Experience: Make sure to highlight any relevant experience you have in providing extra care services. We want to see how your past work aligns with the goals of the London Borough of Waltham Forest, so don’t hold back on those success stories!
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and get straight to the point. We want to make it easy for the reviewers to see how we can deliver high-quality services without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right place. Plus, we’ve made the process as simple as possible, so you can focus on showcasing your skills.
How to prepare for a job interview at London Tenders
✨Know Your Stuff
Make sure you understand the key aspects of the Extra Care Services and the specific needs of the London Borough of Waltham Forest. Familiarise yourself with the Care Act 2014 and the Health and Social Care Act 2008 regulations, as these will likely come up in conversation.
✨Show Your Passion for Care
Demonstrate your commitment to providing high-quality care and support. Share examples from your past experiences where you've made a positive impact on individuals' lives, especially those with support needs. This will show that you align with the Authority's goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think about how you would balance empowerment and safeguarding while ensuring clients receive the best possible care.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how the Authority measures success in delivering Extra Care Services. This shows your genuine interest in the role and the organisation.
