Technical Lead

• We're on a mission to supercharge our engineering culture by building a world-class Developer community that's the envy of the industry
• N this role, you'll be joining our Engineering Team within Engineering Excellence & Productivity (EXP) as a Technical Lead
• Developer Platforms' mission is to:
• Enable rapid developer onboarding to LSEG developer tools, ensuring they become productive quickly to build applications on their chosen Cloud platform
• Improve Developer Experience by increasing their ability to improve cadence of delivery of new features
• Unlock Developer Capacity and enable greater Innovation by modernising tooling and processes
• Ensure that development on the integrated platform is both secure and compliant by design
• Ensure quality deliverables to ensure software meets or exceeds specified standards and objectives
• Apply software engineering principles and practices to design, build, and run solutions which are scalable and reliable
• Design, develop, modify, adapt and implement short and long-term solutions to technology needs through new and existing applications, systems architecture, network systems and applications infrastructure
• The team(s) continuously fine-tune systems to meet stringent non-functional requirements on performance, resilience and operability, and design
• Demonstrates significant knowledge of a single or multiple technologies and advises on design, development and implementation
• Advances tools and applications by producing clean and efficient code and reviews others' code when required
• Handles own workload and promotes an inclusive and open culture
• Demonstrates depth of knowledge and expertise in software development and is regarded as the SME in their domain. Develops knowledge of other domains to understand linkages and dependencies
• Understands the tech strategy and culture, and how they impact own work as well as adjacent teams
• Oversees the design work and planning for user journeys ensuring the achieve the desired objectives
• Supports the creation of solutions for Epics and the associated implementation tasks
• Adapts existing patterns to develop robust solutions
• Develops understanding of LSEG's commercial direction and how technology is forming a part of this
• Completes the delivery of given tasks with some guidance and oversight
• Builds strong relationships with senior internal stakeholders, growing network and collaborating with own team and colleagues in other domains. Communicates complex information clearly to relevant audiences
• Takes initiative to develop knowledge in technology products and tools through on the job learning, certifications and projects
• Must interact with global teams in time zones spanning UK, US, APAC areas
• Engage in and improve the whole lifecycle of services-from inception and design, through to deployment, operation, and refinement
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health
• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity
• Build a CI/CD pipeline and maintain the pipeline for Software Delivery
• Collaborate with Security and Infrastructure teams to ensure the patching are up to date
• Co-ordinate and work with Devops Capability team to perform the Disaster recovery for the applications
• Participate in Project related activities to meet operational needs
• To ensure knowledge Articles of all supported systems is continually updated
• To provide a high level of customer service, whilst working under pressure
• To follow and adhere to established Incident Management, Change Management and Problem Management procedures

Are you passionate about making developers' lives easier, faster, and more fulfillingDo you dream of streamlining workflows, squashing bugs, and fuelling innovation?Good understanding of Software engineering concepts, e.g., coding techniques (DRY principles), Trunk based development (Branching/Merging techniques), etcHands-on experience of the following:Configuring and running Code/Binary scans using solutions like SonarQube, Semgrep, Blackbuck, Trivy, GitLeaks Veracode, etcPrevious experience in a Project delivery, Coordination or Support roleKnowledge of Cloud Technology basics across CSPs - Amazon, Microsoft, and Google (at least one)Good understanding of Artifact and dependency mgmt solutions like JFrog, Nexus, etcGood understanding of the basics of Gen AI concepts and solutions - GitHub Copilot, GitLab Duo, Q developerCreating and deploying CI/CD pipelines (GitLab / Jenkins / GitHub)Broad knowledge of SDLC Tools, specifically Build, Test and Deploy Automation tools, e.g., Maven, Gradle, Selenium, Ansible, etcPPM Tools (ex: Clarity, JIRA, Asana)Knowledge and implementation experience of DevOps, CI/CD, DevSecOps conceptsGood understanding on Containerisation solutions, e.g., K8, Docker, Kaniko, etcGood understanding of Developer Desktops - both Physical and Virtual (W365) and implementation of tooling framework/solutions for DesktopsProficiency in at least one of the standard scripting languages – Terraform, Bash, Ansible, etcGood level of understanding of Architecture principles, design methodologies and their applicabilityProficiency in at least one of the standard programming languages – Java/JavaScript, C#, Python, or similar Object-oriented programmingConfiguring and using Secrets management tools like Vault and Cloud native solutionsGood understanding of Source code mgmt solutions like GitHub, GitLab, BitBucket, etcPrevious experience of Software Development, Business and Technical Analysis, Quality Assurance, and / or Emerging Technology and GovernanceGood knowledge of Infrastructure as Code concepts (IAC) and basics of Microservices architectureHands-On experience of working on Windows/ Linux Servers. Cloud services (AWS/Azure/GCP)Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) callsStrong problem solving skills on these platformsAbility to communicate effectively in English with all levels of staff, both orally and writtenMinimum knowledge and understanding of financial markets are desirableAbility to work independently and in a team environmentAbility to manage own work and multitask to meet tight deadlines without losing sight of priorities under minimum supervisionHighly motivated, self-directed individual with a positive & pro-active attitude to workCustomer and service focused, with determination to meet their needs and expectationsBe driven and committed to the goals and objectives of the team and organizationSecond line point of escalation in event of a major incidentEnsures a product/service meets or exceeds specified standards and objectives to achieve desired level of qualityShows ability to come up with new ideas and novel approaches to problems and establish solutions through different methodsPossesses knowledge of features and facilities for integration, and communication among applications, databases and technology platforms to bring together different components and form a fully functional solution to a business problemInteracts well with others, quickly establishing rapport building positive relationships and networksPossesses depth of technical expertise, knowledge of technologies and design, development and implementation of technologiesPartners with clients and resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutionsDevelops, tests and maintains software applications and related programs and procedures; demonstrates creativity and innovation using available software development tools and following design requirementsDeploys agile standard methodologies as appropriate throughout the software development lifecycleDefines a problem, generates solutions, and evaluates and identifies the best solution to overcome the problemCreates and maintains documentation to describe the system and its parts, including requirements documents, design decisions, architecture descriptions, program source code and support documentationCreates, applies and implements technologies to deliver and produce services with minimal human intervention, to improve the efficiency, reliability and speed tasksAnalyses infrastructure requirements and designs the architecture for central or distributed processing to meet user requirementsFamiliarity with Agile principles including any hand on experienceStrong communication & collaboration skillsCommitment to DevOps cultureSolid English reading/writing capability requiredCurious about new technologies and tools, creative thinking and initiative taking