Technology Services Category Manager - London Stock Exchange Group

About Us:

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in over 60 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.

Our People:

People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning over 60 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.

Role Overview:

The Technology Services Category team is responsible for the Global Category Management and Strategic Sourcing of Third-Party resources across LSEG (London Stock Exchange Group), with a concentration on the Technology Engineering organisation.

The primary purpose of this role is to provide procurement support to Project Leaders in the Technology Engineering organisation. LSEG uses Oracle Fusion, Workday, ServiceNow, VMS and other systems to curate the work of the organisation. You will be encouraged to build senior relationships, understanding in detail their business objectives and how 3rd parties are currently, or could be, deployed. You will be responsible for building and developing your own pipeline of projects to assist the Company in exceeding its savings targets. In addition to developing and building a project pipeline, you will also be responsible for driving and running the process for complex procurement projects. You will also maintain relationships with assigned key suppliers and lead the commercial framework for those suppliers.

You will be required to demonstrate experiences in these areas at interview.

Procurement Organisation

You will be working in a globally distributed team of procurement & sourcing professionals, with presence in the UK (London), USA (New York), Spain (Madrid), Singapore, India (Bengaluru) and Columbo (Sri Lanka).

The Procurement organisation reports into the Chief Operations Officer, providing procurement services to the whole of LSEG and operates under the following key categories:

Services (under which this role will reside) Technology (covering IT hardware, Cloud, Licensed software, and communications spend) Corporate (Real estate, Marketing, HR, data, etc.) Strategy and Performance (S&P) Team – responsible for implementing the strategy of the function, whilst delivering best in class procurement policies and processes. Supplier Relationship Management (SRM) Team -responsible for handling relationships with our most critical Tier 1 suppliers.

The Services category provides timely and effective procurement services to LSEG team members and includes leadership of the following global procurement sub-categories:

• Contingent labour
• Business Consulting
• Technology Services

Key Attributes of the Role

• Partner with internal partners to be their Procurement Business Partner, review 3rd party spend and agree appropriate projects (and deliver those projects).
• Have the desire and ability to challenge the status quo" constructively and in partnership with team members
• Use provided tools to analyse spend, worker information, supplier information to identify, build sponsorship for and pursue new savings opportunities
• Be proactive on all matters
• Knows their supply base inside out.
• Strong knowledge and experience on Request For Solution (RFS) sourcing process
• Detailed knowledge of commercial/outsourcing cost models and how to present bid summaries back to Senior Leaders
• Work with product development groups to implement KPIs (Key performance indicators) and reporting of supplier performance
• Be a great teammate within the Global Procurement function.
• Able to work closely with SRM (Supplier Relationship Management), TPRM (Third Party Risk Management), Legal, Finance and Vendor Management teams
• Ensure priorities are handled effectively by modifying plans and actions in your own area of accountability, call out issues early to management. Will not miss agreed target dates.
• Provide leadership to a project team in all sourcing related matters.
• Develop and lead a project against an agreed plan and objectives, ensuring commitments are met by monitoring, assessing, and resolving variances in budget, timing, or quality of work
• Able to support, educate and mentor other team members, particularly the Senior Buyer group
• Able to work without supervision
• Focused to lead and complete required admin tasks (such as project reporting and timely updates to procurement systems such as Ariba, Oracle iProcurement & Fieldglass), and in-house project tracking applications

Skills

Essential

• Excellent communicator
• Excellent influencing skills
• Excellent negotiating abilities
• Strong project management skills
• Excellent Excel (inc. pivot table, data functions, etc.) and PowerPoint skills
• Experience of using Power BI (Business Intelligence)
• Able to mark-up contracts from LSEG templates and to agreed fall back language, knowledge of GDPR (General Data Protection Regulation) legislation

Desirable

• Fieldglass SOW (STATEMENT OF WORK) module, Oracle iProcurement and Ariba experience is beneficial

Candidate Experience

The candidate will have several years of experience in a complex, high-pressure environment, identifying and leading complex sourcing projects with multiple partners. Candidates who have experience of working within the Financial Services sector could be well suited to this role (but this is not essential). The ideal candidate may be leading or previously led key technology services supplier relationships with Suppliers such as TCS (Tata Consultancy Services), EPAM, Luxoft, Infosys, etc. Experience in Business Consulting engagements also highly desirable.

Education

A relevant bachelor's degree is preferred.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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