At a Glance
- Tasks: Lead customer audit programs and collaborate with stakeholders to enhance efficiency and compliance.
- Company: Join the London Stock Exchange Group, a global leader in financial markets.
- Benefits: Enjoy tailored benefits, healthcare, retirement planning, and paid volunteering days.
- Other info: Be part of a diverse team that values individuality and encourages new ideas.
- Why this job: Make a significant impact in a dynamic environment focused on innovation and sustainability.
- Qualifications: Experience in audit, information security, and strong communication skills required.
The predicted salary is between 55000 - 65000 € per year.
LSEG Risk Intelligence provides a suite of solutions to help organisations efficiently navigate risks, limit reputational damage, reduce fraud and comply with legal and regulatory obligations around the globe.
What you'll be doing:
- Help develop a customer audit workflow, identifying key stakeholders and implementing workflow within division.
- Take a senior lead on the management and scheduling of the Customer Audit program, ensuring that all internal partners are briefed, logistics organised and evidence collated, being the Customer Audit representative with the client.
- Work directly with customers and account teams to proactively address queries based on trends and common themes observed in assigned requests.
- Help achieve efficiency gains and cost reduction by expanding existing attestations to cover core customer expectations.
- Work with internal partners to drive successful completion of remediation as identified during client audit.
- Publish monthly/quarterly/annual metrics from the managed programs to Key Stakeholders and SMEs.
- Main interface with stakeholders - including Infrastructure & Cloud, Tech Services teams, business and product teams, customer facing teams and external auditors.
Essential Criteria:
- Industry qualification relating to audit / information security or business field.
- Demonstrated ability in an information security or compliance-related role.
- Experience working with customers on complex queries.
- Experience of running audits with an external assessor.
- Understanding of risk management and effective Information Security strategy, practices, technologies and controls frameworks.
- Working knowledge of assurance standards such as SSAE 16/SSAE 18/ISAE3402/ ISAE3000, Trust Service Principles.
- Critical thinking and thorough analyses to provide decision support and guidance to LSEG businesses, customers and executives.
- Experience in effective negotiation and influence skills with external parties to ensure outcomes are achieved.
- Strong verbal & written communication skills.
- Ability to work proactively, using your own initiative and be adaptable.
Desirable Criteria:
- A Bachelor's degree or equivalent experience in Information Security, Computer Science, or a related field.
- A Bachelor's degree or equivalent experience in a Business related field.
- Experience of people management.
- Experience and knowledge in implementing and leading SOC 1/2 and ISAE 3000 frameworks within a Global Company.
- Strong working knowledge of information security compliance frameworks, standards, and best practices, such as ISO 27001, 9001, 22301, SOC 1 or 2, PCI DSS 4.0, NIST, Swift and Cyber Essentials Plus ensuring continued certification and attestation.
Career Stage: Manager
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Customer Audit Manager - London Stock Exchange Group in Nottingham employer: London Stock Exchange Group
At London Stock Exchange Group, we pride ourselves on being an exceptional employer that fosters a culture of innovation, integrity, and collaboration. Our dynamic work environment in the heart of London not only encourages personal growth through tailored development opportunities but also values diversity and individuality, ensuring every employee can contribute their unique perspective. With comprehensive benefits including healthcare, retirement planning, and paid volunteering days, we are committed to supporting our employees' well-being while making a meaningful impact in the financial markets.
Contact Detail:
London Stock Exchange Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Audit Manager - London Stock Exchange Group in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at LSEG or similar companies. A friendly chat can open doors and give you insider info on the company culture and what they really value.
✨Tip Number 2
Prepare for the interview by researching common questions for Customer Audit Manager roles. Think about how your experience aligns with their needs, especially around risk management and compliance. Practice your answers to sound confident and knowledgeable!
✨Tip Number 3
Showcase your skills during the interview! Bring examples of past audits you've managed or complex queries you've resolved. This will demonstrate your ability to handle the responsibilities of the role and make you stand out.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a positive impression. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Customer Audit Manager - London Stock Exchange Group in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Audit Manager role. Highlight your relevant experience in audit and information security, and don’t forget to mention any industry qualifications you have!
Showcase Your Communication Skills:Since strong verbal and written communication skills are essential, use clear and concise language in your application. Give examples of how you've effectively communicated with stakeholders or clients in the past.
Demonstrate Your Proactivity:We love candidates who take initiative! In your application, share instances where you’ve proactively addressed complex queries or improved processes. This will show us that you’re ready to hit the ground running.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at London Stock Exchange Group
✨Know Your Audit Frameworks
Make sure you brush up on your knowledge of assurance standards like SSAE 16/SSAE 18 and ISAE frameworks. Being able to discuss these in detail will show that you’re not just familiar with the concepts but can also apply them effectively in real-world scenarios.
✨Prepare for Stakeholder Engagement
Since this role involves interfacing with various stakeholders, practice how you would communicate complex audit findings clearly and concisely. Think about examples where you've successfully navigated stakeholder relationships and be ready to share those stories.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific instances where you’ve tackled complex queries or issues. Highlight your critical thinking and analytical skills, as these are crucial for providing decision support and guidance in an audit context.
✨Demonstrate Adaptability
This role requires a proactive approach and adaptability. Think of examples from your past experiences where you had to adjust your strategies or workflows in response to changing circumstances, and be ready to discuss how you handled those situations.
