Senior Manager, BCM LCH Ltd - London Stock Exchange Group

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs.

Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.

Our people are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference.

This Senior Manager role will report to the LCH Business Controls Officer. This is a first line specialist role focusing on Business Continuity Management and Crisis Management for the entity as a whole. The role focuses on championing high-quality risk management practices, assessing and monitoring the risk profile of the six business services within the entity, and ensuring compliance with LSEG and LCH Ltd risk appetite.

The successful candidate will ensure operational readiness, coordinate and execute BCM exercises and incident response procedures, and uphold alignment with Group standards and regulatory requirements.

• Lead the coordination and administration of Crisis Management Team (CMT) activities, including documentation, communications, meeting logistics, and stakeholder engagement.
• Lead the invocation and operational management of Bronze CMTs during incidents, ensuring communication protocols, escalation pathways, and response procedures are followed effectively.
• Support the delivery of annual Group-led Important Business Service (IBS) scenario exercises, ensuring strong participation and effective analysis of outcomes.
• Maintain central BCM documentation, Teams channels, and evidence repositories, ensuring information is accurate, organised, and accessible.
• Support day-to-day BCM activities, including tracking actions, monitoring progress, and ensuring timely status updates.

• Experience in Business Continuity, Crisis Management, Operational Resilience, or Operational Risk (financial services experience ideal).
• Strong organisational skills and the ability to prioritise in a fast-paced environment.
• Confident communicator, able to produce clear documentation and presentations.
• Good problem-solving ability with a proactive, can-do approach.
• Proficient in Microsoft Excel and confident using Microsoft 365 (Word, PowerPoint, Teams, SharePoint).

Working in the LCH First Line BCO team offers exposure to a dynamic environment with strategic importance, there is the opportunity to influence business decisions, and is a hybrid work arrangement based in London. The role contributes to organisational resilience and risk prevention.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.