At a Glance
- Tasks: Lead a dynamic team in managing application support and resolving technical issues.
- Company: Join LSEG, a global leader in financial markets infrastructure.
- Benefits: Enjoy competitive pay, healthcare, and opportunities for personal growth.
- Other info: Be part of a diverse team with a culture of innovation and collaboration.
- Why this job: Make a real impact in the financial sector while developing your skills.
- Qualifications: Experience in application support and strong technical skills required.
The predicted salary is between 56700 - 69300 £ per year.
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs.
People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives.
The role would be managing the Collateral Production Support Team for the respective production, pre-production, and test functions. This role involves investigating issues, developing fixes, supporting new releases, performing general maintenance and infrastructure administration tasks. Improvements through support process changes and performance tuning is also required.
Key Responsibilities:
- Support of the LSEG Post Trade / London Clearing House (LCH) applications related to Shared Services Platforms / Clearing Services.
- Support Incidents and Problems.
- Analyse problems and decide on suitable resolutions.
- Analyze wider infrastructure issues for potential impacts on underlying applications.
- Apply resolutions following the LCH Change Management procedure.
- Report status to relevant business and IT teams.
- Record progress of incident resolution in ServiceNow.
- Monitor ServiceNow for Incidents and Problems.
- Bug fixes and improvements to LCH products.
- Identify longer term fixes for application bugs and small functionality enhancement requests.
- Creating metrics to measure the effectiveness of the system.
- Implement application fixes.
- Update Bitbucket with source code changes where vital.
- Update relevant WIKI/ documentation with changes.
- Provide input to the Release process for new releases.
- Maintain working relationship with business & technical teams.
- Be available for overnight support of production services.
- Participate in Disaster Recovery exercises.
- Assist in project related work.
- Coordinate and assist in various internal and external audits.
Education:
Degree educated, preferably in a technical discipline.
Required skills and experience:
- Hands on Experience in Calypso with complex up streams/down streams (Mandatory).
- Minimum 8 years of experience in SysAdmin / Infrastructure / Production Support involving Calypso.
- Strong UNIX/Linux System Administration skills preferably with knowledge of shell scripts / python.
- Strong AWS System Administration skills.
- Strong Oracle Database/SQL skills, including AWS RDS & Aurora PostgreSQL.
- Experience with IBM MQ.
- Hands-on in version control repository (Ideally DXOne, Gitlab).
- Exposure to CI/CD framework, Anthos Kubernetes & EKS.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.
Manager, Application Management • CaLM App Support in London employer: London Stock Exchange Group
At London Stock Exchange Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Lead Java Engineer in our Risk Platform team, you will have access to unparalleled growth opportunities, working alongside industry experts in a vibrant London setting that champions diversity and professional development. Join us to make a meaningful impact while enjoying competitive benefits and a supportive environment that values your contributions.
Contact Details:
London Stock Exchange Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Application Management • CaLM App Support in London
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We think you need these skills to ace Manager, Application Management • CaLM App Support in London
Some tips for your application 🫡
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How to prepare for a job interview at London Stock Exchange Group
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