At a Glance
- Tasks: Lead transformative AI and automation initiatives to enhance global operations.
- Company: Join the London Stock Exchange Group, a leader in financial markets infrastructure.
- Benefits: Enjoy tailored benefits, including healthcare, retirement planning, and paid volunteering days.
- Other info: Be part of a diverse team that values individuality and creativity.
- Why this job: Make a significant impact while driving innovation and sustainability in finance.
- Qualifications: Proven experience in large-scale transformation and strong stakeholder management skills.
The predicted salary is between 99000 - 121000 £ per year.
Reporting to the Head of Markets Operations Transformation, you will be accountable for shaping and delivering large-scale transformation programs, including leading the Markets Operations AI and automation agenda. Define strategic priorities, align investments with business objectives and drive execution across global operations. Partner with executive leadership to identify high value opportunities, accelerate AI adoption and ensure initiatives deliver measurable operational and financial outcomes. Act as a strategic advisor, translating complex business challenges into scalable AI solutions that create lasting enterprise value. The role will partner with business heads, COOs and Head of Operations across Markets.
Key Responsibilities
- AI & Automation Program Manager
- Define and lead strategy and execution for AI and automation, ensuring alignment with business priorities and global objectives.
- Identify transformational AI opportunities that improve business processes, increase efficiency, and create competitive advantage across the organization.
- Lead cross functional teams responsible for AI strategy, program execution and organizational transformation while fostering a culture of innovation, accountability and continuous improvement.
- Advise senior executives on AI investment decisions, organization priorities and long-term transformation strategies that support business growth.
- Measure and communicate the business impact of AI investments using financial operational and strategic performance indicators.
- Program Execution:
- Lead complex transformation initiatives spanning technology modernization, operating model redesign and regulatory driven change.
- Drive operational excellence across program delivery, including scope, schedule, budget and quality management.
- Determine critical path for successful project delivery and actively manage dependencies to drive projects.
- Develop OKRs and provide reporting updates on progress against projects to internal forums up to and including executive committee, boards and externally such as regulators.
- Oversee PMO activities, ensuring robust governance, budgeting, forecasting, tracking cost, timely delivery and benefits of transformation projects.
- Value, Prioritization & Execution:
- Identify and prioritize initiatives based on business value, risk reduction, scalability and strategic fit.
- Own investment cases, sequencing decisions and budget accountability.
- Make and stand behind difficult trade offs when capacity, funding or timing constraints arise.
- Measurement & Outcomes:
- Define and track transformation success across multiple dimensions.
- Operational efficiency and cost.
- Risk reduction and control effectiveness.
- Time to market and scalability.
- Enablement of growth and innovation.
- Provide clear, outcome-focused reporting to senior collaborators.
Skills & Experience:
- Proven track record in large-scale transformation within financial markets operations or clearing services, driving strategic target operating model change end to end.
- Strong understanding of FMI operations or global markets and banking operations.
- Experienced with change risk management techniques and change management frameworks.
- Expertise in process automation technologies, process redesign and manual process elimination.
- Excellent stakeholder management, governance and communication skills.
- Analytical mindset with ability to deep dive on detail.
- Financial management skillsets in a transformation including capex and opex.
- Desired professional qualifications such as: Prince II, PMP, Agile, Lean Six Sigma.
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Director, Markets Operations Transformation in London employer: London Stock Exchange Group
At London Stock Exchange Group, we pride ourselves on being an exceptional employer that champions innovation and sustainability. Our collaborative work culture fosters professional growth, offering employees ample opportunities to develop their skills in a dynamic environment focused on sustainable investment. Located in the heart of London, we provide a vibrant workplace with access to industry-leading resources and a commitment to making a positive impact in the financial sector.
Contact Details:
London Stock Exchange Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director, Markets Operations Transformation in London
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We think you need these skills to ace Director, Markets Operations Transformation in London
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