At a Glance
- Tasks: Provide hands-on IT support for trade management and risk platforms.
- Company: Join the London Stock Exchange Group, a leader in financial markets.
- Benefits: Enjoy healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.
- Other info: Collaborative culture that values innovation and individual contributions.
- Why this job: Make a real impact in a dynamic environment with global reach.
- Qualifications: Experience in IT support and strong problem-solving skills required.
The predicted salary is between 63000 - 77000 £ per year.
Deliver Level 2 IT support for the CDSClear business, providing hands‑on support for in‑house trade management and risk platforms across production and test environments. Partner closely with other CDSClear teams to advance the CDSClear delivery roadmap, including active support of non-production environments.
Participate in an out‑of‑hours on‑call rota, ensuring continuity and resilience of critical clearing services. Support extended clearing operations as part of a late‑shift Site Reliability Engineering rota (up to 10:30 pm London time) to accommodate increased US trading hours, with scope evolving as the global support model matures.
Be responsible for the operational health of all CDSClear production and UAT environments, ensuring agreed service levels are consistently met. Lead front‑to‑back operational support for CDSClear‑aligned and non‑aligned applications and infrastructure, maintaining day‑to‑day service stability.
Build strong working relationships with CDSClear First Line Risk, Operations, and Customer Success teams, ensuring functional and operational requirements. Proactively align IT teams with business and production events, ensuring required IT activities are identified, planned, and performed effectively.
Own and maintain standard operating procedures before, during, and after daily clearing sessions to meet service expectations of LCH members and clients. Run CDSClear test environments (IUA, EUA), ensuring availability, performance, and stability targets are met across all supported applications.
Supervise CDSClear IT Support team activity and optimise workload allocation across BAU support, project work, shift coverage, on‑call duties, and business events. Coordinate and implement Disaster Recovery testing, ensuring compliance with Business Continuity and resilience standards.
Lead incident management activities, including timely escalation, cross‑team coordination, resolution, and remediation. Own change management for CDSClear applications, coordinating delivery schedules, aligning with the enterprise change calendar, and ensuring quality gates are met prior to deployment.
Drive a continuous improvement culture to strengthen production stability and operational efficiency. Contribute to IT Change and Governance forums to prioritise enhancements supported by clear cases.
Collaborate with development teams to improve release reliability and automation, using the approved LSEG DevOps toolset. Lead capacity and performance management, enhancing monitoring capabilities to ensure platforms scale in line with business growth, increased volumes, and new product launches.
Maintain hands‑on technical expertise across the CDSClear estate, including Unix, SQL, Control‑M, web services, and networking technologies. Exposure to AWS is advantageous.
Coordinate IT risk management activities for the CDSClear information system, including remediation of risk appetite actions and Internal Audit findings. Act as the primary IT interface to Information Security, ensuring vulnerabilities across applications and infrastructure are identified, prioritised, and remediated.
CDSClear IT Site Reliability Engineer in London employer: London Stock Exchange Group
At London Stock Exchange Group, we pride ourselves on being an exceptional employer that champions innovation and sustainability. Our collaborative work culture fosters professional growth, offering employees ample opportunities to develop their skills in a dynamic environment focused on sustainable investment. Located in the heart of London, we provide a vibrant workplace with access to industry-leading resources and a commitment to making a positive impact in the financial sector.
Contact Details:
London Stock Exchange Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CDSClear IT Site Reliability Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what London Stock Exchange Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges London Stock Exchange Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at London Stock Exchange Group!
✨Direct Apply to London Stock Exchange Group
Let's not forget to apply directly through the London Stock Exchange Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace CDSClear IT Site Reliability Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at London Stock Exchange Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at London Stock Exchange Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at London Stock Exchange Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
