Business Manager ECL, RCL, CaLM in London

This role is pivotal in driving operational effectiveness, optimising processes, strengthening financial performance and enabling clear, insight‑led decision‑making. Working closely with Product, COO and business head, the role ensures the smooth running of day‑to‑day operations while delivering high‑quality analysis, governance and strategic support.

Focus areas include:

• Business Management: Financial oversight, cost rigor, operating rhythm, process optimisation and performance tracking
• Business Insight & Analysis: Data‑driven performance evaluation and decision enablement, target tracking and evolution, commercial analysis and executive reporting
• Governance & Data: Board materials, governance cycle management, data quality, and robust operational controls
• Operational Risk: Help drive a robust control environment, ensuring preventative measures in place

Key responsibilities of the role:

• Reporting: Produce, maintain and continuously improve an existing suite of high‑quality materials, including monthly summaries, board papers, financial analyses and executive briefs, to support effective decision‑making and division/CCP initiatives. Deliver consistent, insightful reporting continuing clarity on business performance, commercial activity and progress against strategic priorities. Partner with Finance to coordinate budgeting and forecasting cycles, providing clear financial analysis and supporting annual planning discussions with leadership. Lead improvements across reporting workflows, driving greater clarity, efficiency and scalability, utilising Snowflake and cloud data storage within the group.
• Business Management: Support daily operations and supply actionable data to enable business planning, commercial initiatives and senior management decision‑making. Consolidate and enhance management information by integrating datasets forging reliable, accessible sources of truth. Promote a culture of continuous improvement by optimising processes, upgrading tools and implementing best‑practice approaches. Shape and run the operating rhythm, coordinating senior management meetings and aligning content across functions. Facilitate effective teamwork spanning CEO office, Product, Sales, Finance, Operations and Engineering, defining responsibilities, managing dependencies and supporting delivery of shared goals.
• Governance: Support consistent monthly reporting through standardised materials, sharper MI narratives and improved cross‑business alignment. Maintain strong financial and operational controls through reliable reconciliation routines and disciplined oversight. Coordinate governance reporting cycles, ensuring timely, accurate submissions to senior forums and oversight committees.

Essential experience and skills required:

• Ability to guide, influence and support colleagues across teams, providing direction and expertise without formal management responsibility.
• Demonstrate a self-starting, innovative approach that prioritises operational efficiency and business effectiveness, converting ideas into practical, value‑adding solutions.
• Experience in process design and optimisation.
• Skilled in data analysis and ability to make informed commercial recommendations.
• Proficient in PowerBI, PowerPoint and Excel with a proven ability to work with large, complex datasets.
• Excellent communication, prioritisation and coordination abilities.
• Evidence of building trusting relationships for positive outcomes.

Preferred:

• Experience of working within a similar business management / analytical role, preferably within Financial Services.
• Strong people management skills with confidence to challenge constructively.
• Ability to build on AI capabilities available to automate processes and improve self-service user insights.
• Working knowledge of accounting principles relevant to budgeting and financial planning.
• Strong organisation and facilitation skills and comfortable operating in a fast‑paced, matrix environment with competing priorities.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives.