Director of Programme Management - London Stock Exchange Group

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs.

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference.

Role profile:

• Drives the direction and delivery of major programmes to achieve strategic objectives and transformational change.

Key responsibilities of the role:

• Provides overall programme leadership, guidance and technical expertise to manage all aspects of a programme including requirements analysis, business case creation, planning and execution.
• Holds ultimate accountability for delivery, managing programmes with great complexity, impact, risk, budget variances and change requests.
• Aligns the programme to the strategic direction of the portfolio, ensuring prioritisation of key projects and devising new ideas and initiatives to support the organisation.
• Produces reports for senior management and stakeholders on the progress of the programme against objectives and plans, highlighting any improvement areas and the requirements to correct them.
• Promotes and fosters collaboration across broad categories of stakeholders, providing leadership in cross-functional meetings and representing the seniority of the programme or senior stakeholders in governance boards and committees.
• Collaborates with the Portfolio Manager to ensure the programme achieves objectives and aligns with business priorities.
• Leads, coaches, and mentors programme and project managers within the programme, setting performance and delivery expectations to yield consistent results, whilst highlighting and promoting successful practices across the organisation.

Portfolio Management:

• Provides overall portfolio leadership, guidance and technical expertise to manage all aspects of the ForexClear portfolio.
• Works closely with internal stakeholders from Risk, Product and Engineering to ensure the ForexClear portfolio is shaped appropriately in response to technical, regulatory, resilience and commercial demands.
• Works with external project managers from banks, vendors and commercial partners to deliver key commercial initiatives.
• Manages full project deliveries by working closely with Product, Risk, Technology, Legal, Finance and Procurement.
• Manages the portfolio RAID log and proactively manages resolution.
• Responsible for the ForexClear Capex budget of approximately £10m per annum.
• Chairs the ForexClear Portfolio Board and provides MIS reporting into the Markets Portfolio Board.
• Manages the change agenda including multi-year roadmap alignment with strategy, change delivery ensuring adherence to timing, budget and quality goals.
• Delivers value incrementally by operating in an Agile environment.

Commercial Focus:

• Work with Project Managers and Product Owners to ensure Portfolio Backlog prioritisation aligns with business priorities and revenue targets.
• Partners with Finance and Business Management on annual budgeting and forecasting to ensure the Capex budget is sized and allocated appropriately.
• Partners with Product and Finance to ensure project business cases are aligned to and reconcile with the future years revenue budgets.
• Defines measurable business outcomes in line with the business strategy and tracks performance at regular intervals.

Partnership:

• Promotes and fosters collaboration across broad categories of stakeholders, providing leadership in cross-functional meetings and representing the business in governance boards and committees.
• By working with teams leads ensures Agile teams are resourced appropriately in order to deliver change initiatives in support of business strategy.
• Understands and addresses stakeholder needs, collaborates with and influences others.
• Coaches and mentors project managers, product owners, scrum masters and agile teams.
• Collaborates with leaders and colleagues across the group to develop cross-divisional solutions to meet stakeholders needs.

Key person skills and characteristics:

• Focuses on results - pursues business goals, takes accountability, drives success.
• Using commercial judgement - knows the business, thinks globally and applies commercial mindset.
• Brings thought leadership.
• Leverages in-depth understanding of our business model, operations & financial position.
• Provides commercially sound decision making.
• Acts as a leading authority on issues.
• Strikes balance between focusing on short term and long term.
• Shows deep understanding of and ongoing curiosity about customers' needs.
• Is courageous, continually learns & challenges with different thinking.
• Communicates with credibility to inspire trust.

Creating value:

• Scans the environment to identify opportunities and innovates to create sustainable value.
• Thinks strategically to create lasting opportunities.
• Implements new approaches to business issues in response to external trends and market developments.
• Champions innovation and challenges others to achieve new business opportunities.
• Navigates complexity to make decisions for long term benefit.
• Supports ideas that challenge the status quo and see failure as learning experience.
• Spots opportunities to position the organisation for the long term.
• Applies sound judgement and decision making to pursue ideas that deliver sustainable value.
• Ensures clarity of purpose, direction & priorities.

Leading Change:

• Makes change, provides the context for change and shows adaptability and delivers outstanding execution.
• Champions organisational change initiatives.
• Delivers high impact messages around the reasons for change.
• Recognises and rewards those who contribute to successful change efforts.
• Aspires for excellence - sets, expects & drives highest standards for self and teams.
• Takes ownership of outcomes.
• Motivates high performing teams to deliver without compromising quality.

Building effective relationships:

• Navigates complex relationships across LSEG & externally.
• Collaborates with leaders across the group to develop cross-divisional solutions to meet stakeholders needs.
• Shares insights and experiences to enable others to influence effectively.
• Co-delivers cross functional projects.
• Reaches across the organisation to bring the right expertise and diverse thinking together.
• Leads with trust, openness and humility.
• Influences with insight and respect to deliver the best way forward.

Developing talent:

• Develops self and others and builds high performing teams.
• Attracts, develops & engages diverse, top talent.
• Anticipates talent requirements and proactively draws diverse skillsets from across the group.
• Supports the team's development through coaching, exposure and stretch assignments.
• Removes obstacles and provides resources the team needs to be successful.
• Focuses team on vision, inspires & enables them to achieve.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.