At a Glance
- Tasks: Lead the delivery of world-class events at the iconic London Stadium.
- Company: Join a dynamic team at one of the UK's most versatile event destinations.
- Benefits: Competitive salary, bonus, and benefits package.
- Other info: Diverse and inclusive workplace committed to reflecting London's rich diversity.
- Why this job: Be at the forefront of exciting events and make a real impact in a vibrant environment.
- Qualifications: Proven experience in senior operations or event leadership roles.
The predicted salary is between 60000 - 80000 € per year.
The London Stadium stands as one of the UK’s most iconic and versatile event destinations. The stadium’s success as a multi-purpose venue delivers substantial economic benefits, generating hundreds of millions in value annually for London and the wider UK.
The Head of Event and Venue Delivery is a pivotal leadership role at the heart of everything London Stadium does. You will be the primary operational force behind the delivery of world‑class events, accountable for the relationships, the planning, the people, and the performance that make each one a success.
Core responsibilities will include but not be limited to:
- Build and sustain trusted, long‑term relationships with all event owners, key anchor tenants and operational partners at London Stadium, serving as the primary senior point of contact for: Concert Promoters, Major Event Owners, West Ham United, UK Athletics, Delaware North and the London Legacy Development Corporation.
- Act as operational lead on event days — managing the Event Team and assuming overall accountability for the successful delivery of every event at the stadium.
- Chair regular Event Team meetings and present updates to the London Stadium senior team, suppliers, partners and tenants.
- Act as operational contract lead for London Stadium’s external ticketing partner (Holistix).
- Work with the Projects team during key stadium transitions between sports, concert and athletics configurations, co‑ordinating flooring, logistics, overlay and branding.
- Work with the Safety department and represent Operations at the Safety Advisory Group.
- Lead, motivate, develop and inspire the Event Team and Community Track Team.
- Assume full financial accountability for the departmental budget across Events.
Applications are invited from candidates who can display the following key skills and experience:
- Significant experience in a senior operations or event delivery leadership role at a major venue.
- Proven track record delivering large‑scale events across at least one of: Live Music, Premier League Football or National/International Sports Events.
- Strong knowledge of large London or national venues and their operational ecosystem.
- Experience managing complex, multi‑stakeholder relationships including promoters, clients, local authorities and contractors.
- Demonstrable experience as a budget holder, with accountability for significant event and overhead expenditure.
- Experience managing and developing high‑performing teams in a fast‑paced, high‑pressure environment.
- A natural leader that is confident, decisive and able to command the trust of clients, colleagues and contractors in equal measure.
- Energised by complexity and pace; thrives in a high‑demand, dynamic environment without compromising on quality.
We are committed to appointing individuals that truly reflect the diversity that London has to offer. Applications are welcomed regardless of gender, age, marital status, disability, religion, ethnic origin, political opinion, sexual orientation or whether or not you have dependents.
Please send a copy of your current CV and remuneration details to our retained consultant PSD Group: londonstadium@psdgroup.com
Head of Venue and Event Delivery employer: London Stadium
London Stadium is an exceptional employer, offering a dynamic work environment where creativity and collaboration thrive. With a commitment to employee growth and development, the stadium provides numerous opportunities for career advancement while hosting world-class events that contribute significantly to the local economy. The inclusive culture and competitive benefits package make it an attractive place for passionate individuals looking to make a meaningful impact in the events industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Venue and Event Delivery
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. Building relationships can open doors that a CV just can't.
✨Showcase Your Experience
When you get the chance to chat with hiring managers or during interviews, make sure to highlight your past successes in event delivery. Share specific examples of how you've managed large-scale events and the impact you made. Numbers speak volumes!
✨Be Ready for the Spotlight
Prepare for interviews by practising common questions and scenarios related to event management. Think about how you’d handle challenges on event days and be ready to share your strategies. Confidence is key, so own your expertise!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the London Stadium team.
We think you need these skills to ace Head of Venue and Event Delivery
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Venue and Event Delivery role. Highlight your experience in managing large-scale events and any relevant leadership roles you've held. We want to see how your skills align with what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve successfully delivered events or managed budgets. This helps us see the impact you've made in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience makes you the perfect fit. We love seeing genuine enthusiasm for what we do at London Stadium.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at London Stadium
✨Know Your Venue Inside Out
Before the interview, make sure you research London Stadium thoroughly. Understand its history, key events, and operational challenges. This will not only show your genuine interest but also help you discuss how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've successfully managed teams in high-pressure environments. Be ready to discuss specific instances where you motivated your team or resolved conflicts, as this role requires strong people management skills.
✨Master the Art of Relationship Building
Since the role involves managing complex relationships with various stakeholders, think of examples where you've built and maintained successful partnerships. Be prepared to discuss how you would approach relationship management at London Stadium, especially with key partners like West Ham United and UK Athletics.
✨Budgeting Brilliance
As a budget holder, you’ll need to demonstrate your financial acumen. Prepare to discuss your experience with budgeting, including how you've managed significant expenditures in past roles. Highlight any strategies you've used to optimise costs while maintaining quality.
