Head of Commercial Optimisation in Southend-on-Sea

Head of Commercial Optimisation in Southend-on-Sea

Southend-on-Sea Full-Time 60000 - 70000 £ / year (est.) No working from home possible
London Southend Airport

At a Glance

  • Tasks: Lead non-aero revenue streams and drive performance improvements at our vibrant airport.
  • Company: Join a dynamic team at London Southend Airport, committed to growth and inclusivity.
  • Benefits: Enjoy fully funded apprenticeships, health coverage, gym discounts, and mental health support.
  • Other info: Exciting career progression opportunities await in a fast-paced, growing industry.
  • Why this job: Make a real impact on airport operations while developing your skills in a supportive environment.
  • Qualifications: Experience in commercial operations and strong analytical skills are essential.

The predicted salary is between 60000 - 70000 £ per year.

Our SENsational colleagues are what make our airport thrive.

Our goal is to develop each and every one of our colleagues’ skillsets by investing heavily in training and development throughout their careers, creating a culture of internal development and progression.

A number of our senior leadership team began their career with us in an entry level role, the sky is the limit here at LSA.

As one of the key employers for Southend City we aim to always ensure that our roles are accessible to the community.

We are committed to providing equal opportunities and creating an inclusive environment for our colleagues.

Now is an exciting time as ever to join our airport.

As a business, we are constantly growing, resulting in a wealth of roles to choose from, many that you may not have considered before, we’re talking, Air Traffic Control, Fuelling, Car Parking, Rail, Security, Ground Maintenance, Firefighters, Cleaning, Technical Services and so much more.

There really isn’t a better time to join team SENsational.

About the role

As Head of Commercial Optimisation, I am directly accountable for the non-aero revenue streams across the airport, this includes the Rail station, Car park, Taxi’s and Food & Beverage and Retail outlets.

My goal is to improve EBITDA across the Non-Aero functions.

As Head of Commercial Optimisation, I support with non-aero future planning and phased development, covering everything from capacity and demand to product, category management, and revenue protection.

We bet you’re thinking “so what is it I will actually be doing day to day?” well….

  • I will work with the Commercial Finance Analyst’s to analyse performance data, using these findings to drive meaningful insights on improvements to the services that can be implemented to increase EBITDA.
  • I will support with budget preparation, providing insights on performance assumptions.
  • I will be responsible for implementing pricing elasticity across the non-aero revenue streams.
  • I will monitor performance across all non-aero areas, identifying risk and opportunity.
  • I will regularly conduct market research, ensuring that the products and services offered align with optimal EBITDA goals.
  • I will be responsible for managing existing contracts and will provide support to the future growth of concession bid process through competitive contract negotiations.
  • Please note - this role will require you to be on site a minimum of 4 days per week

Skills, Knowledge and Expertise

Sounds good so far?

You’re probably wondering “What skills and experience do I need for this role?” there are just a handful of skills you need in order to undertake this role, everything else we can teach you, if you can answer yes to all of the below requirements you have the required skills:

  • Proven work experience in a high-volume, fast-paced commercial operation, optimising revenue and handling procurement.
  • Strong analytical skills with a record of driving revenue growth and profitability.
  • Proficient in financial modelling, procurement tools, market benchmarking, and digital integration platforms.
  • Experience with API integrated platform use & optimisation in a commercial environment.
  • Degree level qualification in Business, Finance or a related field is desirable.

If you require any reasonable adjustments regarding these points, please talk to us during the interview process.

Now that you understand the role and possess all the necessary skills, we would like to share more about our outstanding benefits package.

We take great pride in these offerings, as they are designed with the wellbeing and job satisfaction of every colleague in mind!

Here’s a small insight into some of our amazing benefits.

  • Apprenticeships –we are proud to offer our colleagues the opportunity to gain valuable qualifications from level 3 through to level 7 (Master’s Degree Level) all whilst being at work.

These courses are fully funded and available in a huge variety of disciplines.

  • Medicash - London Southend Airport fund cover for all airport colleagues.

Giving colleagues access to virtual GP & Physio appointments, access to the Skin Vision app, several retail discounts, and with our bespoke healthcare cash plan, you can claim back what you spend on your everyday health expenses.

  • Access to a Wellbeing app containing amazing featuressuch as a mood tracker, live chat or telephone counselling service.
  • Employee Assistance Programme to confidentially support and provide advice and guidance to our colleagues with all health and legal related issues.
  • ‘My Gym Discounts’ giving up to 25% off memberships with over 3,800 gyms throughout the UK.
  • Mental Health First Aiders - We are extremely proud to have qualified and experienced mental health first aiders working fulltime at London Southend Airport who are on hand to provide colleagues with support.
  • Cycle to Work Scheme giving a saving of up to 21-39%RRP on bikes and accessories
  • World Duty Free Discount.

Sound good? Hit that apply button, we can’t wait to hear from you!

The pay range for this role is

  • 1 - 70,000 GBP per year (London Southend Airport)
  • #J-18808-Ljbffr

Head of Commercial Optimisation in Southend-on-Sea employer: London Southend Airport

London Southend Airport is an exceptional employer, offering a dynamic work environment where teamwork and collaboration are at the heart of our operations. With a commitment to employee growth through apprenticeships and continuous training, we provide our staff with the tools they need to excel in their roles while enjoying the unique advantage of working in a vibrant airport setting. Join us to be part of a forward-thinking team dedicated to maintaining high standards in air traffic management and ensuring safe, reliable service for all.

London Southend Airport

Contact Details:

London Southend Airport Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Commercial Optimisation in Southend-on-Sea

Get to Know Your E-commerce Community

Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like London Southend Airport are looking for when hiring for a Head of Commercial Optimisation.

Showcase Your Skills with an Online Portfolio

In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to London Southend Airport for the Head of Commercial Optimisation, a tangible demonstration of your skills could make a huge difference.

Attend E-commerce Events and Conferences

Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at London Southend Airport as a Head of Commercial Optimisation, rub shoulders with their representatives when possible!

Utilise Company Resources

Don’t forget to check out London Southend Airport’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Commercial Optimisation.

We think you need these skills to ace Head of Commercial Optimisation in Southend-on-Sea

Analytical Skills
Revenue Optimisation
Financial Modelling
Procurement Tools
Market Benchmarking
Digital Integration Platforms
API Integration

Some tips for your application 🫡

Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at London Southend Airport, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.

Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with London Southend Airport's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.

Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.

Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at London Southend Airport. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.

How to prepare for a job interview at London Southend Airport

Show Off Your E-commerce Know-How

In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that London Southend Airport uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.

Portfolio Power: Showcase Your Results

For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.

Technical Questions: Prep for the Specifics

Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!

Engage in a Conversational Style

Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at London Southend Airport. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!