At a Glance
- Tasks: Deliver exceptional service and prepare food & drinks in a fast-paced environment.
- Company: Join the SENsational team at London Southend Airport, a key employer in Southend City.
- Benefits: Enjoy fully funded apprenticeships, health cover, gym discounts, and more.
- Other info: Flexible hours with opportunities for career progression and personal development.
- Why this job: Be part of a growing airport and make every passenger's journey better.
- Qualifications: Passion for hospitality and ability to thrive in a team-oriented, fast-paced setting.
The predicted salary is between 12 - 12 £ per hour.
About London Southend Airport
Our SENsational colleagues are what make our airport thrive. Our goal is to develop each and every one of our colleagues’ skillsets by investing heavily in training and development throughout their careers, creating a culture of internal development and progression. A number of our senior leadership team began their career with us in an entry level role, the sky is the limit here at LSA. As one of the key employers for Southend City we aim to always ensure that our roles are accessible to the community. We are committed to providing equal opportunities and creating an inclusive environment for our colleagues. Now is an exciting time as ever to join our airport.
As a business, we are constantly growing, resulting in a wealth of roles to choose from, many that you may not have considered before, we’re talking, Air Traffic Control, Fuelling, Car Parking, Rail, Security, Ground Maintenance, Firefighters, Cleaning, Technical Services and so much more. There really isn’t a better time to join team SENsational.
About The Role
As F&B Team Member I excel at working in a fast-paced, high-volume environment and take pride in delivering exceptional service to our guests. Whether I am serving a coffee in the Café, creating a relaxing experience in our Lounge, or keeping the atmosphere buzzing in our Pub I take pride in making every journey better for our passengers.
Key Responsibilities
- I will deliver excellent service
- I will be responsible for preparing and serving food & drinks to a high standard
- I will be responsible for routine and deep cleans of our Café, Lounge, and Pub
- I will effectively communicate with both the Front of House and Back of House teams to support a smooth service
- I will fully embody the Airports ‘One Team’ culture and understand that there may be times when I am required to undertake other activities to support the needs of the business.
- I understand that the Airport is in operation 24/7 and this role will require me to work early mornings, which include 3am starts
Skills, Knowledge And Expertise
There are just a handful of skills you need in order to undertake this role, everything else we can teach you, if you can answer yes to all of the below requirements you have the required skills:
- I have a passion for hospitality
- I have the ability to work well in a fast-paced environment
- I have the ability to work effectively both on my own and as part of a team
- Although not essential, experience in Food & Beverage would be advantageous
If you require any reasonable adjustments regarding these points, please talk to us during the interview process.
Benefits
- Apprenticeships – we are proud to offer our colleagues the opportunity to gain valuable qualifications from level 3 through to level 7 (Master’s Degree Level) all whilst being at work. These courses are fully funded and available in a huge variety of disciplines.
- Medicash - London Southend Airport fund cover for all airport colleagues. Giving colleagues access to virtual GP & Physio appointments, access to the Skin Vision app, several retail discounts, and with our bespoke healthcare cash plan, you can claim back what you spend on your everyday health expenses.
- Access to a Wellbeing app containing amazing features such as a mood tracker, live chat or telephone counselling service.
- ‘My Gym Discounts’ giving up to 25% off memberships with over 3,800 gyms throughout the UK.
- Cycle to Work Scheme giving a saving of up to 21-39% RRP on bikes and accessories
- Costco Membership scheme.
- World Duty Free Discount.
- Arriva buses discounts.
Sound good? Hit that apply button, we can’t wait to hear from you!
The Pay Range For This Role Is 12.21 - 12.21 GBP per hour (London Southend Airport)
F&B Team Member - Part Time in Southend-on-Sea employer: London Southend Airport
Contact Detail:
London Southend Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Member - Part Time in Southend-on-Sea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on London Southend Airport. Understand their values and culture, especially their commitment to training and development. This will help you connect with the interviewers and show that you're genuinely interested in being part of their SENsational team.
✨Tip Number 2
Practice your customer service skills! As an F&B Team Member, delivering exceptional service is key. Think of examples from your past experiences where you’ve gone above and beyond for customers. This will help you stand out during the interview and demonstrate your passion for hospitality.
✨Tip Number 3
Be ready for a fast-paced environment! The airport operates 24/7, so be prepared to discuss how you handle pressure and work efficiently. Share any experiences where you thrived in busy situations, as this will show you’re up for the challenge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. So hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace F&B Team Member - Part Time in Southend-on-Sea
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Share any experiences you've had in customer service or food and beverage roles, even if they were informal. We want to see that you genuinely care about making every guest's journey better.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the F&B Team Member role. Mention your ability to thrive in fast-paced environments and your teamwork skills. We’re looking for those who can embody our 'One Team' culture!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team at London Southend Airport.
Apply Through Our Website: Don’t forget to hit that apply button on our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you and hopefully welcome you to our SENsational team!
How to prepare for a job interview at London Southend Airport
✨Know the Role Inside Out
Before your interview, make sure you understand the F&B Team Member role thoroughly. Familiarise yourself with the key responsibilities like delivering excellent service and preparing food and drinks. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion for Hospitality
During the interview, express your enthusiasm for working in hospitality. Share any relevant experiences, even if they’re not directly related to food and beverage. This could be anything from customer service roles to volunteering at events. It’s all about demonstrating that you care about providing exceptional service.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, be ready to discuss how you handle pressure. Think of examples where you've successfully managed busy situations, whether in previous jobs or during group projects. This will show that you can thrive in the dynamic atmosphere of the airport.
✨Embrace the 'One Team' Culture
Make sure to highlight your teamwork skills during the interview. The airport values collaboration, so share examples of how you've worked effectively with others in the past. This could include working on a team project or helping colleagues during busy times. It’s all about showing that you can contribute to the airport's inclusive environment.