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For Companies At a Glance
- Tasks: Serve customers, prepare food and beverages, and maintain cleanliness in a vibrant airport environment.
- Company: Join London Southend Airport, a growing hub committed to colleague development and community inclusion.
- Benefits: Enjoy perks like funded apprenticeships, health cover, gym discounts, and a supportive work culture.
- Other info: Flexible shifts available, including early mornings and weekends, with opportunities for career progression.
- Why this job: Be part of a dynamic team, gain valuable experience, and contribute to passengers' positive journeys.
- Qualifications: Strong communication skills, customer service experience, and knowledge of food safety are essential.
About London Southend Airport
Our SENsational colleagues are what make our airport thrive. Our goal is to develop each and every one of our colleagues’ skillsets by investing heavily in training and development throughout their careers, creating a culture of internal development and progression. A number of our senior leadership team began their career with us in an entry level role, the sky is the limit here at LSA.
As one of the key employers for Southend City we aim to always ensure that our roles are accessible to the community. We are committed to providing equal opportunities and creating an inclusive environment for our colleagues. Now is an exciting time as ever to join our airport. As a business, we are constantly growing, resulting in a wealth of roles to choose from, many that you may not have considered before.
About The Role
Our Food and Beverage department are a key part in providing our passengers with a smooth and positive journey through our airport. Our F&B Assistants work across the premium lounges, bars, restaurants, and cafes in the terminal.
Day to day responsibilities include:
- Serving customers at their table and at till point.
- Preparing hot and cold beverages.
- Preparing some hot food items and delivering them to our customers' tables.
- Responsible for stock rotation and replenishment.
- Maintaining cleanliness of equipment, floors, and tables.
- Supporting with stock deliveries.
- Working with my team and colleagues from other departments to consistently deliver exemplary service.
- Embodying the Airports 'One Team' culture and undertaking other activities to support the needs of the business.
The Airport operates 24/7, so I may be scheduled and expected to work any shift during operating hours, including early mornings, late nights, weekends, and bank holidays.
Skills, Knowledge And Expertise
To undertake this role, the following skills and experience are required:
- Strong communication skills.
- The ability to work independently and as part of a team.
- Experience in customer service.
- Knowledge in Food Safety.
If you require any reasonable adjustments regarding these points, please talk to us during the interview process.
Benefits
We take great pride in our outstanding benefits package, designed with the wellbeing and job satisfaction of every colleague in mind:
- Apprenticeships – opportunity to gain valuable qualifications from level 3 through to level 7 (Master's Degree Level) while at work.
- Medicash - access to virtual GP & Physio appointments, retail discounts, and a bespoke healthcare cash plan.
- Discounted BUPA dental plan.
- Access to a Wellbeing app with features such as a mood tracker and counselling services.
- Employee Assistance Programme for confidential support and guidance.
- 'My Gym Discounts' offering up to 25% off memberships with over 3,800 gyms throughout the UK.
- Mental Health First Aiders available for support.
- Cycle to Work Scheme with savings on bikes and accessories.
- Costco Membership scheme.
- World Duty Free Discount.
- Arriva buses discounts.
Sound good? Hit that apply button, we can’t wait to hear from you!
Food & Beverage Assistant - 10hrs per week - FTC Expiring 31st October 2025 employer: London Southend Airport
Contact Detail:
London Southend Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant - 10hrs per week - FTC Expiring 31st October 2025
✨Tip Number 1
Familiarise yourself with the airport's culture and values. Since London Southend Airport emphasises teamwork and internal development, showcasing your ability to work collaboratively and your eagerness to grow within the company can set you apart.
✨Tip Number 2
Highlight any previous customer service experience you have. The role requires strong communication skills and a focus on delivering exemplary service, so be ready to discuss specific examples of how you've excelled in these areas.
✨Tip Number 3
Demonstrate your knowledge of food safety. Since this role involves preparing food and beverages, being able to talk about food safety practices will show that you're serious about maintaining high standards in the workplace.
✨Tip Number 4
Be flexible with your availability. The job requires working various shifts, including early mornings and weekends. Showing that you're adaptable and willing to work different hours can make you a more attractive candidate.
We think you need these skills to ace Food & Beverage Assistant - 10hrs per week - FTC Expiring 31st October 2025
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Food & Beverage Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise any previous customer service experience, especially in food and beverage settings. Mention specific tasks you've performed that relate to the role, such as serving customers or preparing food and drinks.
Showcase Your Skills: Make sure to mention your strong communication skills and ability to work both independently and as part of a team. If you have knowledge of food safety, include this as it is a key requirement for the role.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Use this opportunity to explain why you want to work at London Southend Airport and how you can contribute to their 'One Team' culture.
How to prepare for a job interview at London Southend Airport
✨Showcase Your Customer Service Skills
As a Food & Beverage Assistant, you'll be interacting with customers regularly. Be prepared to share examples of your previous customer service experiences and how you handled various situations. This will demonstrate your ability to provide excellent service.
✨Emphasise Teamwork
The role requires working closely with colleagues from different departments. Highlight your experience in team settings and how you contribute to a positive team environment. Mention any specific instances where teamwork led to successful outcomes.
✨Demonstrate Communication Skills
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. You might also want to prepare for questions that assess your ability to communicate effectively with both customers and team members.
✨Familiarise Yourself with Food Safety
Knowledge of food safety is essential for this position. Brush up on basic food safety practices and be ready to discuss them during the interview. Showing that you understand the importance of hygiene and safety can set you apart from other candidates.