At a Glance
- Tasks: Deliver exceptional service and prepare food & drinks in a fast-paced environment.
- Company: Join the SENsational team at London Southend Airport, a key employer in Southend City.
- Benefits: Enjoy fully funded apprenticeships, health cover, gym discounts, and more.
- Other info: Flexible roles available, including full and part-time positions.
- Why this job: Be part of a growing airport with endless opportunities for career progression.
- Qualifications: Passion for hospitality and ability to thrive in a team-oriented, fast-paced setting.
About London Southend Airport
Our SENsational colleagues are what make our airport thrive. Our goal is to develop each and every one of our colleagues’ skillsets by investing heavily in training and development throughout their careers, creating a culture of internal development and progression. A number of our senior leadership team began their career with us in an entry level role, the sky is the limit here at LSA. As one of the key employers for Southend City we aim to always ensure that our roles are accessible to the community. We are committed to providing equal opportunities and creating an inclusive environment for our colleagues. Now is an exciting time as ever to join our airport. As a business, we are constantly growing, resulting in a wealth of roles to choose from, many that you may not have considered before, we’re talking, Air Traffic Control, Fuelling, Car Parking, Rail, Security, Ground Maintenance, Firefighters, Cleaning, Technical Services and so much more. There really isn’t a better time to join team SENsational ✈
About The Role
As F&A Team Member I excel at working in a fast-paced, high-volume environment and take pride in delivering exceptional service to our guests. Whether I am serving a coffee in the Café, creating a relaxing experience in our Lounge, or keeping the atmosphere buzzing in our Pub I take pride in making every journey better for our passengers. We bet you’re thinking “so what is it I will actually be doing day to day?” well….
Key Responsibilities
- I will deliver excellent service
- I will be responsible for preparing and serving food & drinks to a high standard
- I will be responsible for routine and deep cleans of our Café, Lounge, and Pub
- I will effectively communicate with both the Front of House and Back of House teams to support a smooth service
- I will fully embody the Airports ‘One Team’ culture and understand that there may be times when I am required to undertake other activities to support the needs of the business.
- I understand that the Airport is in operation 24/7 and this role will require me to work early mornings, which include 3am starts
Skills, Knowledge And Expertise
Sounds good so far? You’re probably wondering “What skills and experience do I need for this role?” there are just a handful of skills you need in order to undertake this role, everything else we can teach you, if you can answer yes to all of the below requirements you have the required skills:
- I have a passion for hospitality
- I have the ability to work well in a fast-paced environment
- I have the ability to work effectively both on my own and as part of a team
- Although not essential, experience in Food & Beverage would be advantageous
If you require any reasonable adjustments regarding these points, please talk to us during the interview process.
Benefits
Now that you understand the role and possess all the necessary skills, we would like to share more about our outstanding benefits package. We take great pride in these offerings, as they are designed with the wellbeing and job satisfaction of every colleague in mind! Here’s a small insight into some of our amazing benefits.
- Apprenticeships – we are proud to offer our colleagues the opportunity to gain valuable qualifications from level 3 through to level 7 (Master’s Degree Level) all whilst being at work. These courses are fully funded and available in a huge variety of disciplines.
- Medicash - London Southend Airport fund cover for all airport colleagues. Giving colleagues access to virtual GP & Physio appointments, access to the Skin Vision app, several retail discounts, and with our bespoke healthcare cash plan, you can claim back what you spend on your everyday health expenses.
- Discounted BUPA dental plan
- Access to a Wellbeing app containing amazing features such as a mood tracker, live chat or telephone counselling service.
- Employee Assistance Programme to confidentially support and provide advice and guidance to our colleagues with all health and legal related issues.
- ‘My Gym Discounts’ giving up to 25% off memberships with over 3,800 gyms throughout the UK.
- Mental Health First Aiders - We are extremely proud to have qualified and experienced mental health first aiders working fulltime at London Southend Airport who are on hand to provide colleagues with support.
- Cycle to Work Scheme giving a saving of up to 21-39%RRP on bikes and accessories
- Costco Membership scheme.
- World Duty Free Discount.
- Arriva buses discounts.
Sound good? Hit that apply button, we can’t wait to hear from you!
The Pay Range For This Role Is
12.21 - 12.21 GBP per hour(London Southend Airport)
F&B Team Member - Full & Part Time positions available in Southend-on-Sea employer: London Southend Airport
London Southend Airport is an exceptional employer that prioritises the growth and development of its colleagues, offering extensive training opportunities and a culture of internal progression. With a commitment to inclusivity and community engagement, employees can thrive in a dynamic environment while enjoying a range of benefits including fully funded apprenticeships, health support services, and discounts on gym memberships. Join us at this exciting time as we expand and create a wealth of roles that cater to diverse interests and skills.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member - Full & Part Time positions available in Southend-on-Sea
✨Tip Number 1
Get to know the company! Research London Southend Airport and its culture. Understanding their values will help you connect during interviews and show that you're genuinely interested in being part of the SENsational team.
✨Tip Number 2
Practice your customer service skills! Since you'll be working in a fast-paced environment, think about scenarios where you can demonstrate your ability to handle challenges and deliver exceptional service. Role-play with friends or family to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider tips and might even lead to a referral, which can boost your chances of landing that F&B Team Member role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at London Southend Airport. Hit that apply button and let’s get started!
We think you need these skills to ace F&B Team Member - Full & Part Time positions available in Southend-on-Sea
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! Share any experiences that highlight your enthusiasm for providing great service, whether it's in a café, restaurant, or any other customer-facing role.
Tailor Your Application:Make sure to customise your application to fit the F&B Team Member role. Highlight relevant skills and experiences that match the job description, like working in fast-paced environments or being part of a team. We want to see how you can contribute to our SENsational team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to hit that apply button on our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen to join our team at London Southend Airport!
How to prepare for a job interview at London Southend Airport
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of an F&B Team Member. Familiarise yourself with the tasks like serving food and drinks, maintaining cleanliness, and working in a fast-paced environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Hospitality
During the interview, express your enthusiasm for the hospitality industry. Share any relevant experiences, even if they are from different sectors, that demonstrate your ability to provide excellent service. Employers love candidates who are passionate about what they do!
✨Teamwork is Key
Highlight your ability to work well in a team. Give examples of how you've collaborated with others in previous roles or during group projects. The airport values a 'One Team' culture, so showing that you can contribute positively to a team dynamic will set you apart.
✨Be Ready for Flexibility
Since the airport operates 24/7, be prepared to discuss your availability, including early morning shifts. Show that you're flexible and willing to adapt to the needs of the business. This demonstrates your commitment and readiness to be part of their SENsational team.
