At a Glance
- Tasks: Deliver exceptional service, prepare food & drinks, and maintain cleanliness in a fast-paced environment.
- Company: Join a vibrant team at London Southend Airport, where hospitality meets excitement.
- Benefits: Enjoy apprenticeships, health cover, gym discounts, and more to support your wellbeing.
- Other info: Flexible hours with opportunities for career growth and development.
- Why this job: Be part of a dynamic team that makes every passenger's journey memorable.
- Qualifications: Passion for hospitality and ability to thrive in a fast-paced team setting.
The predicted salary is between 12 - 15 £ per hour.
About the role
As F&B Team Member, I excel at working in a fast-paced, high-volume environment and take pride in delivering exceptional service to our guests. Whether I am serving a coffee in the Café, creating a relaxing experience in our Lounge, or keeping the atmosphere buzzing in our Pub, I take pride in making every journey better for our passengers.
Key Responsibilities:
- I will deliver excellent service.
- I will be responsible for preparing and serving food & drinks to a high standard.
- I will be responsible for routine and deep cleans of our Café, Lounge, and Pub.
- I will effectively communicate with both the Front of House and Back of House teams to support a smooth service.
- I will fully embody the Airports ‘One Team’ culture and understand that there may be times when I am required to undertake other activities to support the needs of the business.
- I understand that the Airport is in operation 24/7 and this role will require me to work early mornings, which include 3am starts.
Skills, Knowledge and Expertise:
There are just a handful of skills you need in order to undertake this role, everything else we can teach you. If you can answer yes to all of the below requirements, you have the required skills:
- I have a passion for hospitality.
- I have the ability to work well in a fast-paced environment.
- I have the ability to work effectively both on my own and as part of a team.
- Although not essential, experience in Food & Beverage would be advantageous.
If you require any reasonable adjustments regarding these points, please talk to us during the interview process.
Benefits:
We take great pride in our outstanding benefits package, designed with the wellbeing and job satisfaction of every colleague in mind! Here’s a small insight into some of our amazing benefits:
- Apprenticeships – we offer our colleagues the opportunity to gain valuable qualifications from level 3 through to level 7 (Master’s Degree Level) all whilst being at work. These courses are fully funded and available in a huge variety of disciplines.
- Medicash - London Southend Airport fund cover for all airport colleagues, giving access to virtual GP & Physio appointments, access to the Skin Vision app, several retail discounts, and with our bespoke healthcare cash plan, you can claim back what you spend on your everyday health expenses.
- Access to a Wellbeing app containing features such as a mood tracker, live chat or telephone counselling service.
- ‘My Gym Discounts’ giving up to 25% off memberships with over 3,800 gyms throughout the UK.
- Cycle to Work Scheme giving a saving of up to 21-39% RRP on bikes and accessories.
- Costco Membership scheme.
- World Duty Free Discount.
- Arriva buses discounts.
Sound good? Hit that apply button, we can’t wait to hear from you!
F&B Team Member - 20hrs per week - FTC Exp 30th September 2026 employer: London Southend Airport
London Southend Airport is an exceptional employer, offering a dynamic work environment where teamwork and collaboration are at the heart of our operations. With a commitment to employee growth through apprenticeships and continuous training, we provide our staff with the tools they need to excel in their roles while enjoying the unique advantage of working in a vibrant airport setting. Join us to be part of a forward-thinking team dedicated to maintaining high standards in air traffic management and ensuring safe, reliable service for all.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member - 20hrs per week - FTC Exp 30th September 2026
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at London Southend Airport and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace F&B Team Member - 20hrs per week - FTC Exp 30th September 2026
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at London Southend Airport that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at London Southend Airport.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at London Southend Airport get a sense of who you are beyond your experience!
How to prepare for a job interview at London Southend Airport
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at London Southend Airport and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
