At a Glance
- Tasks: Prepare and serve food & drinks while ensuring exceptional service in a fast-paced environment.
- Company: Join the SENsational team at London Southend Airport, a key employer in Southend City.
- Benefits: Enjoy competitive pay, apprenticeships, health cover, gym discounts, and mental health support.
- Why this job: Be part of a growing airport with endless opportunities for career progression and personal development.
- Qualifications: Passion for hospitality and ability to thrive in a team-oriented, fast-paced setting.
- Other info: Flexible full and part-time positions available, with shifts including early mornings.
F&B Team Member â Full & Part Time positions available
About London Southend Airport
Our SENsational colleagues are what make our airport thrive. Our goal is to develop each and every one of our colleaguesâ skillsets by investing heavily in training and development throughout their careers, creating a culture of internal development and progression. A number of our senior leadership team began their career with us in an entry level role, the sky is the limit here at LSA.
As one of the key employers for Southend City we aim to always ensure that our roles are accessible to the community. We are committed to providing equal opportunities and creating an inclusive environment for our colleagues.
Now is an exciting time as ever to join our airport. As a business, we are constantly growing, resulting in a wealth of roles to choose from, many that you may not have considered before, weâre talking, Air Traffic Control, Fuelling, Car Parking, Rail, Security, Ground Maintenance, Firefighters, Cleaning, Technical Services and so much more. There really isnât a better time to join team SENsational â
About the role
As F&B Team Member I excel at working in a fast-paced, high-volume environment and take pride in delivering exceptional service to our guests. Whether I am serving a coffee in the Café, creating a relaxing experience in our Lounge, or keeping the atmosphere buzzing in our Pub I take pride in making every journey better for our passengers.
We bet youâre thinking âso what is it I will actually be doing day to day?â wellâŠ.
Key Responsibilities
- I will be responsible for preparing and serving food & drinks to a high standard
- I will be responsible for routine and deep cleans of our Café, Lounge, and Pub
- I will effectively communicate with both the Front of House and Back of House teams to support a smooth service
- I will fully embody the Airports âOne Teamâ culture and understand that there may be times when I am required to undertake other activities to support the needs of the business.
- I understand that the Airport is in operation 24/7 and this role will require me to work early mornings, which include 3am starts
Skills, Knowledge and Expertise
Sounds good so far? Youâre probably wondering âWhat skills and experience do I need for this role?â there are just a handful of skills you need in order to undertake this role, everything else we can teach you, if you can answer yes to all of the below requirements you have the required skills:
- I have a passion for hospitality
- I have the ability to work well in a fast-paced environment
- I have the ability to work effectively both on my own and as part of a team
- Although not essential, experience in Food & Beverage would be advantageous
If you require any reasonable adjustments regarding these points, please talk to us during the interview process.
Now that you understand the role and possess all the necessary skills, we would like to share more about our outstanding benefits package. We take great pride in these offerings, as they are designed with the wellbeing and job satisfaction of every colleague in mind! Hereâs a small insight into some of our amazing benefits.
- Apprenticeships âwe are proud to offer our colleagues the opportunity to gain valuable qualifications from level 3 through to level 7 (Masterâs Degree Level) all whilst being at work. These courses are fully funded and available in a huge variety of disciplines.
- Medicash â London Southend Airport fund cover for all airport colleagues. Giving colleagues access to virtual GP & Physio appointments, access to the Skin Vision app, several retail discounts, and with our bespoke healthcare cash plan, you can claim back what you spend on your everyday health expenses.
- Access to a Wellbeing app containing amazing featuressuch as a mood tracker, live chat or telephone counselling service.
- Employee Assistance Programme to confidentially support and provide advice and guidance to our colleagues with all health and legal related issues.
- âMy Gym Discountsâ giving up to 25% off memberships with over 3,800 gyms throughout the UK.
- Mental Health First Aiders â We are extremely proud to have qualified and experienced mental health first aiders working fulltime at London Southend Airport who are on hand to provide colleagues with support.
- Cycle to Work Scheme giving a saving of up to 21-39%RRP on bikes and accessories
- World Duty Free Discount.
Sound good? Hit that apply button, we canât wait to hear from you!
The pay range for this role is:
12.21 â 12.21 GBP per hour (London Southend Airport)
#J-18808-Ljbffr
F&B Team Member - Full & Part Time positions available employer: London Southend Airport Company Limited.
Contact Detail:
London Southend Airport Company Limited. Recruiting Team
StudySmarter Expert Advice đ€«
We think this is how you could land F&B Team Member - Full & Part Time positions available
âšTip Number 1
Get to know the company! Research London Southend Airport and its culture. When you walk in for your interview, drop some knowledge about their commitment to training and development. It shows you're genuinely interested and ready to be part of the SENsational team!
âšTip Number 2
Practice your customer service skills! Since you'll be working in a fast-paced environment, think of scenarios where you can demonstrate your ability to handle tricky situations with guests. Role-play with a friend or family member to get comfortable.
âšTip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable when you show up for your interview. It reflects your professionalism and respect for the role you're applying for.
âšTip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at London Southend Airport. Hit that apply button and letâs get you started on this exciting journey!
We think you need these skills to ace F&B Team Member - Full & Part Time positions available
Some tips for your application đ«Ą
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share any experiences that highlight your enthusiasm for providing great service, whether it's in a café, restaurant, or any other customer-facing role.
Tailor Your Application: Make sure to customise your application to fit the F&B Team Member role. Highlight relevant skills and experiences that match the job description, like working in fast-paced environments or being part of a team. We want to see how you can contribute to our SENsational team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why youâd be a great fit for the role.
Apply Through Our Website: Donât forget to hit that apply button on our website! Itâs the best way to ensure your application gets to us directly. Plus, it shows youâre keen to join our amazing team at London Southend Airport!
How to prepare for a job interview at London Southend Airport Company Limited.
âšKnow the Role Inside Out
Before your interview, make sure you understand the F&B Team Member role thoroughly. Familiarise yourself with the key responsibilities like serving food and drinks, maintaining cleanliness, and working as part of a team. This will help you answer questions confidently and show that you're genuinely interested in the position.
âšShow Your Passion for Hospitality
During the interview, express your enthusiasm for the hospitality industry. Share any relevant experiences, even if theyâre not directly related to food and beverage. Highlighting your passion can set you apart from other candidates and demonstrate that youâll bring a positive attitude to the team.
âšPrepare for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, be ready to discuss how you handle pressure. Think of examples from past experiences where you successfully managed busy situations or multitasked effectively. This will reassure the interviewer that you can thrive in their dynamic setting.
âšEmbrace the 'One Team' Culture
Make sure to convey your understanding of teamwork during the interview. Discuss how youâve collaborated with others in previous roles and your willingness to support colleagues in various tasks. This aligns perfectly with the airport's 'One Team' culture and shows youâre a great fit for their environment.