Student Hub Officer (Evenings)

Student Hub Officer (Evenings)

Part-Time 28571 - 37659 £ / year (est.) No working from home possible
London South East Colleges

At a Glance

  • Tasks: Join our Student Hub Team to assist students and manage enquiries.
  • Company: London South East Colleges, a leading further education provider.
  • Benefits: Professional development, career progression, and a supportive work environment.
  • Other info: Dynamic role with opportunities to grow within a collaborative team.
  • Why this job: Make a real difference in students' lives while gaining valuable experience.
  • Qualifications: Level 2 qualifications in numeracy and literacy; customer service experience required.

The predicted salary is between 28571 - 37659 £ per year.

Please note we don't have a fixed closing date but instead will close the role when we have sufficient applicants to interview so apply soon to not miss out!

The Role

We are looking for an experienced administrator to join our busy Student Hub Team. The Student Hub team provide a welcoming one stop shop for all enquiries from students, prospective students and other stakeholders. The team process our applications and enrolments and contribute to meeting College target numbers. The role also requires the taking of fees, and giving advice about the financial support available to our students. The role demands the ability to relate to and empathise with students of all ages, backgrounds and abilities.

The ideal candidate will have:

  • a minimum of level 2 qualifications in numeracy and literacy,
  • a high-level understanding of customer service principles,
  • experience of working in an educational environment,
  • a good knowledge of Microsoft Office packages.

The College London South East Colleges (LSEC) is one of London's largest and most successful further education providers, with seven campuses across Bexley, Bromley, Greenwich and Lambeth and around 1,000 staff. Each year, we support more than 13,000 students through a wide portfolio of vocational courses, apprenticeships and other programmes that are closely aligned to employer and industry need.

What brings people to work here, and keeps them here, is the sense of purpose. We exist to change lives through learning, and that ambition runs through everything we do. Our staff work with learners from all backgrounds, many of whom face significant barriers, and play a direct role in improving social mobility and life chances across south east London and beyond.

We are committed to developing our people. This includes high-quality professional development, leadership and management training, and clear opportunities for progression across the College and the wider Group. We encourage colleagues to develop their skills, share expertise and build long-term careers with us, supported by a culture that values collaboration, professionalism and continuous improvement.

We invest heavily in our learning environments, with modern facilities and strong partnerships with employers, universities and local communities. This enables our staff to focus on what matters most: delivering high-quality education and training that equips learners with the skills, confidence and resilience to succeed in work and in life.

LSEC is part of the Elevare Civic Education Group, which also sponsors London South East Academies Trust. The Trust is a growing and successful Multi-Academy Trust, currently comprising mainstream, special and alternative provision schools across Bromley, Bexley, Surrey, Sussex and Lambeth. This gives colleagues the opportunity to work within a genuinely joined-up education system, spanning schools, colleges and higher education.

The Group has also recently established the Elevare Education Foundation, a charity dedicated to supporting disadvantaged children and families across the region through targeted programmes and practical support. This reflects our wider civic mission and commitment to making a meaningful difference beyond our campuses.

With a combined turnover of around £130m and clear ambitions for growth and improvement, this is an organisation that is forward-looking, values expertise and encourages people to contribute ideas and shape the future. There has rarely been a more interesting time to join us.

Student Hub Officer (Evenings) employer: London South East Colleges

London South East Colleges (LSEC) is an exceptional employer, dedicated to transforming lives through education and fostering a collaborative work culture. With a strong commitment to professional development and clear pathways for career progression, staff are empowered to grow within a supportive environment that values their contributions. Located in the vibrant south east London area, LSEC offers modern facilities and strong community ties, making it an ideal place for those passionate about making a meaningful impact in the lives of students from diverse backgrounds.

London South East Colleges

Contact Details:

London South East Colleges Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Student Hub Officer (Evenings)

Get Involved in Online Communities

Dive into online forums and communities centred around digital learning and education, like EdTech chats on Twitter or groups on LinkedIn. Engaging in discussions and sharing your insights can help build your visibility and credibility in the sector.

Attend EdTech Meetups and Workshops

Look for local meetups or workshops focused on digital education trends. Not only do they enable us to learn about the latest in the field, but they’re also great networking opportunities to meet potential employers like London South East Colleges or other educators who might know about upcoming part-time roles.

Leverage Your University’s Resources

If you’re currently studying, make sure to tap into your university's career services. They often have connections with local businesses in the education space, plus they can help us uncover part-time job openings that aren't widely advertised.

Showcase Your Skills through Projects

Create a portfolio showcasing any relevant projects or experiences in digital learning. Whether it's designing a learning module or contributing to an e-learning platform, having tangible examples will catch the eye of hiring managers at London South East Colleges.

We think you need these skills to ace Student Hub Officer (Evenings)

Administration
Customer Service Principles
Empathy
Numeracy Skills
Literacy Skills
Microsoft Office Packages
Communication Skills

Some tips for your application 🫡

Highlight Your Experience in Digital Learning:When applying for a role in digital learning like the Student Hub Officer (Evenings) at London South East Colleges, make sure to showcase any prior experience you have in creating or managing online learning materials. We want to see how you've made an impact in previous roles, so don’t shy away from providing specific examples or projects you’ve worked on.

Showcase Relevant Skills and Tools:Mention any specific platforms or tools you’ve used in the digital learning space. For instance, if you're familiar with LMS (Learning Management Systems) or any authoring tools, include these in your CV. This demonstrates you’re not only passionate but also ready to hit the ground running at London South East Colleges.

Express Your Passion for Education:In your cover letter, we really want to feel your enthusiasm for digital learning. Talk about your motivations for joining London South East Colleges and how you hope to contribute to shaping the future of education. This is a part-time role, so highlighting your commitment and drive will go a long way!

Tailor Your CV to Stand Out:Adapt your CV specifically for the Student Hub Officer (Evenings) role by aligning your experiences and skills directly with the job description. Use strong action verbs and bullet points, focusing on your contributions in previous roles. We appreciate a clear, concise format that makes it easy for us at London South East Colleges to see why you’re a perfect fit.

How to prepare for a job interview at London South East Colleges

Showcase Your Digital Savvy

In the digital learning and education space, being tech-savvy is crucial. Make sure to highlight any experience you have with e-learning platforms, learning management systems, or educational software during your interview. Think about specific examples of how you’ve used these tools to enhance learning experiences – this will show London South East Colleges you’re already familiar with the landscape!

Prepare to Discuss Educational Theories

Expect questions related to educational methodologies or theories that underpin digital learning. Brush up on concepts like constructivism or blended learning and be ready to discuss how these can apply to real-world scenarios. The interviewers at London South East Colleges will appreciate your understanding of the educational principles that drive effective learning.

Flexibility & Adaptability are Key

As this is a part-time role, demonstrate how you can manage your time effectively and adapt to the dynamic demands of the position. Share examples from past experiences where you successfully balanced multiple tasks while contributing to team projects. This will reassure London South East Colleges that you’re not just a candidate but a reliable team member who can juggle responsibilities.

Portfolio and Samples Matter

Even for a part-time gig, having a portfolio of your work can really set you apart. If you've designed any e-learning modules, created educational content, or implemented any successful teaching strategies, make sure you can present those. Being ready with tangible examples from your past work will help you make a stronger case to London South East Colleges about what you bring to the table.