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- Tasks: Join our Curriculum Admin Team to support students and staff with essential administrative tasks.
- Company: London South East Colleges is a leading education provider, transforming lives through learning.
- Benefits: Enjoy 27 days annual leave, excellent pension schemes, and access to gym facilities.
- Why this job: Make a real impact in education while developing your skills in a supportive environment.
- Qualifications: Level 3 qualification preferred; experience in an office setting, especially in education, is a plus.
- Other info: Flexible working across campuses and a commitment to equality and diversity.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an experienced administrator to join our busy Curriculum Admin Team based primarily at our Bromley campus but willing to work flexibly across all our sites on a weekly basis. The Curriculum Admin team provide efficient and effective administrative support to Curriculum Areas and teams, acting as a key point of contact for students and staff across multiple communication channels. You'll also support service and delivery teams across campus.
Key responsibilities are:
- Deliver excellent customer service to learners, staff, and the public.
- Accurately process information and support curriculum management staff.
- Perform general office duties: stationery orders, print requests, call handling, filing, and post.
- Use student systems to track attendance, progress, and status.
- Follow up on student absences and support progress reviews and year-end reports.
- Provide student references and support the disciplinary process.
- Assist with emergency procedures and college events, including enrolment.
- Support exam invigilation.
- Contribute to process improvements and resolve issues proactively.
You’ll preferably hold a Level 3 qualification (an administrative qualification beneficial) and bring experience from an office environment, ideally within education. You’ll be confident using Microsoft Office and student data systems, with a strong focus on customer service. Excellent communication, organisation, and interpersonal skills are essential, along with the ability to prioritise, adapt quickly, and work well under pressure. A commitment to equality, safeguarding, and health and safety is also key.
Benefits
Our benefits package includes annual leave of 27 days (excluding bank holidays) plus a further three days over the Christmas break. We provide up to two more additional College closure days throughout the year, and also offer leave for volunteering. Excellent pension schemes are offered, including employer contributions (Teachers' Pension Scheme, Local Government Pension Scheme or Nest). Other benefits include:
- Access to our Employee Assistance Programme
- Free onsite parking
- Cycle to work/bike loan scheme
- Annual season ticket loan
- Access to the 'Discounts for Teachers' portal
- Free Wifi access in over 10,000 locations worldwide
- Eduroam
- Access to our onsite gym at Bromley, discounts in our in-house restaurants and on our hair and beauty treatments
Equal Opportunities
London South East Colleges is fully committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status.
As a Disability Confident-Committed employer, we will offer an interview to any applicant that declares they have a disability and meets the minimum job role criteria. If you have accessibility needs and/or require any adjustments for the application and interview process, please email us.
In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College.
Curriculum Admin Assistant employer: London South East Colleges
Contact Detail:
London South East Colleges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Curriculum Admin Assistant
✨Tip Number 1
Familiarise yourself with the specific administrative systems and software used in educational settings. This will not only help you stand out during interviews but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Highlight any previous experience in customer service, especially within an educational context. Be ready to share examples of how you've effectively communicated with students and staff, as this is a key part of the role.
✨Tip Number 3
Network with current or former employees of London South East Colleges. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare to discuss your organisational skills and ability to manage multiple tasks under pressure. Think of specific instances where you've successfully prioritised tasks in a busy environment, as this will resonate well with the hiring team.
We think you need these skills to ace Curriculum Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration, particularly within an educational setting. Emphasise your customer service skills and any specific software or systems you have used that relate to the role.
Craft a Strong Cover Letter: Write a cover letter that directly addresses the key responsibilities mentioned in the job description. Use specific examples from your past experiences to demonstrate how you meet these requirements and your commitment to excellent customer service.
Highlight Relevant Qualifications: If you hold a Level 3 qualification or any administrative qualifications, make sure to mention these prominently in your application. This will show that you have the foundational knowledge needed for the role.
Showcase Your Communication Skills: Since excellent communication is essential for this role, consider including examples of how you've effectively communicated with students, staff, or the public in previous positions. This could be through email correspondence, presentations, or team collaborations.
How to prepare for a job interview at London South East Colleges
✨Showcase Your Customer Service Skills
As the role involves delivering excellent customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in previous positions. Highlight your ability to communicate effectively and empathetically.
✨Demonstrate Organisational Abilities
The Curriculum Admin Assistant role requires strong organisational skills. Discuss how you manage multiple tasks and prioritise effectively, especially in a busy environment. You might want to mention any tools or methods you use to stay organised.
✨Familiarise Yourself with Relevant Systems
Since the job involves using student systems to track attendance and progress, it’s beneficial to research and understand these systems beforehand. If you have experience with similar software, be sure to mention it during the interview.
✨Emphasise Your Adaptability
The role requires flexibility across various sites and tasks. Be ready to discuss instances where you've adapted to changing circumstances or taken on new responsibilities. This will show your potential employer that you can thrive in a dynamic environment.
