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- Tasks: Support students and staff, manage communications, and handle sensitive information.
- Company: Join London South Bank University, a leader in transnational education.
- Benefits: Enjoy 26.5 days holiday, flexible working, and professional development opportunities.
- Why this job: Make a positive impact on students' lives while working in a diverse and supportive environment.
- Qualifications: Experience in administrative support, IT proficiency, and committee servicing required.
- Other info: Opportunities for overseas travel and potential sponsorship under the UKVI Skilled Worker route.
The predicted salary is between 32720 - 35881 £ per year.
Turning Passion into Purpose. London South Bank University are excited to be recruiting a Partnership Support Officer to join LSBU Global. LSBU Global is the transnational education arm of London South Bank University. Our aim is to bring London closer to our students wherever they are, to positively impact over a million lives through the provision of LSBU courses locally, and to create an interactive experience for all our students.
For this position, the post holder will support the wider LSBU Global team as a point of contact between students, academic colleagues, external stakeholders and central university departments and will at times be required to deal with sensitive and confidential issues. A professional and discreet level of conduct and service will therefore be expected at all times. A considerate and flexible approach to work, including overseas travel, will be expected.
About You: We are looking to hear from candidates who have the following skills/experience:
- To be able to provide high quality administrative support service for the partnership portfolio at the university and other partner institutions.
- To be able to demonstrate an understanding and experience of complex course and student administration in higher education.
- To have demonstrable knowledge of and use of a range of IT packages.
- To have experience of servicing committees and/or other formal meetings, including minute taking and following up matters.
- To support in providing accurate information and data on courses/students.
The post holder will be expected to work on their own initiative most of the time. Additionally, they will form part of the overall team within LSBU Global and within the Operations team and will be expected to perform additional tasks and activities within their grade.
Benefits and How to Apply: As a leading Higher Education Institution, LSBU offers staff a highly competitive benefits package including holiday entitlement starting at 26.5 days per annum, professional development opportunities and flexible working. Full details on the range of benefits we offer can be found in the candidate pack attached.
The person specification for this role alongside applicant guidance on what to submit within your application can be found within the candidate pack attached. Applications must be submitted via the "Apply Online" button below.
For an informal conversation ahead of applying please feel free to contact the hiring manager for this position, Ian Govender, LSBU Global Operations Manager, govendi@lsbu.ac.uk. The closing date for applications is Wednesday 2nd July 2025, at 11.59pm. Interview/assessment - week commencing: 14 July 2025.
We are happy to talk flexible working and reasonable adjustments and aim to make our recruitment and selection process accessible to all, please contact us to discuss any support you need. The diversity of LSBU’s staff and students is a source of our strength and the richness of ideas and perspectives that this diversity brings makes LSBU a unique place to work.
Depending on your circumstances, this post may be eligible for sponsorship under the UKVI Skilled Worker route, more details on this can be found within the candidate pack. If you have any questions related to your application, please email the recruitment team hrdsr@lsbu.ac.uk.
We reserve the right to close the vacancy early, should we receive sufficient applications.
Partnership Support Officer employer: London South Bank University
Contact Detail:
London South Bank University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partnership Support Officer
✨Tip Number 1
Familiarise yourself with LSBU Global's mission and values. Understanding their aim to positively impact students' lives will help you align your responses during interviews and show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of LSBU Global. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare examples of your experience in administrative support and student administration. Be ready to discuss specific situations where you've demonstrated your organisational skills and ability to handle sensitive information.
✨Tip Number 4
Reach out to Ian Govender, the hiring manager, for an informal chat before applying. This can give you a better understanding of the role and help you tailor your application to meet their expectations.
We think you need these skills to ace Partnership Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Partnership Support Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your administrative support experience, particularly in higher education. Mention any specific examples of complex course and student administration you have handled.
Showcase IT Proficiency: Demonstrate your knowledge of various IT packages in your application. Provide examples of how you've used technology to improve processes or support teams in previous roles.
Professional Presentation: Ensure your application is professionally presented. Use clear language, check for spelling and grammar errors, and format your documents neatly. This reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at London South Bank University
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Partnership Support Officer. Be prepared to discuss how your skills and experiences align with the requirements, especially in areas like administrative support and student administration.
✨Showcase Your IT Skills
Since the role requires knowledge of various IT packages, be ready to talk about your experience with these tools. Consider bringing examples of how you've used technology to improve processes or manage data effectively in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle sensitive issues and work independently. Think of scenarios from your past where you demonstrated discretion and professionalism, particularly in a higher education context.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewers. This could include inquiries about the team dynamics within LSBU Global or how success is measured in this role. It shows your genuine interest in the position and the organisation.
