At a Glance
- Tasks: Manage day-to-day operations of sport and fitness facilities, ensuring top-notch customer experience.
- Company: Join LSBU Group, a pioneering institution shaping the future of education in London.
- Benefits: Enjoy 26.5 days holiday, flexible working, and professional development opportunities.
- Other info: Dynamic environment with opportunities for growth and innovation.
- Why this job: Be part of a mission to empower diverse learners and make a real impact.
- Qualifications: Experience in leisure or sports, strong customer service skills, and health & safety knowledge.
The predicted salary is between 30000 - 40000 € per year.
About Us
It’s an exciting time to join London South Bank University (LSBU) Group. With the launch of our new LSBU Group Strategy, Connecting, we’re shaping the future of tertiary education for a global, technology‑driven economy rooted in London. LSBU Group is a pioneering integrated tertiary education group that has focused on learner‑centred, skills‑focused education since 1892. We strive to challenge social and economic inequalities through applied education, partnership and inclusive growth.
Working for us
Our ambition is to create educational pathways that empower people of all backgrounds, talents and aspirations. We seek individuals with energy, courage and imagination, who are enthusiastic about our vision and values, and who bring ideas to enrich learning, research and innovation.
The role
As a proactive and confident Facility Manager, you will support the day‑to‑day operation of our sport and fitness facilities, ensuring a high‑quality customer experience for students, staff and the local community.
Key Responsibilities
- Act as Manager on Duty to ensure facilities operate safely and efficiently.
- Oversee opening and closing procedures.
- Support continuous service improvement through internal and external audits.
- Ensure consistent health and safety compliance across all activities.
- Contribute to income generation and occupancy targets.
- Monitor, track and report on key performance indicators.
- Work closely with senior managers to maintain and improve service quality.
Operating Hours
Mon – Fri: 7am – 10pm
Sat – Sun: 10am – 6pm
Bank Holidays & University Closure Days: 10am – 4pm
What You Will Bring
- Experience working in a leisure or sports environment.
- Strong commitment to delivering first‑class customer service.
- Proven experience acting as Manager on Duty.
- Practical knowledge of health and safety legislation in a sport setting.
- First aid qualification or willingness to obtain.
Benefits
Competitive benefits package including 26.5 days holiday per annum, professional development opportunities, flexible working and staff discounts. Health & safety and accreditation performance recognised within our scheme.
How to Apply
Contact email: hrdsr@lsbu.ac.uk. Submit your application via the 'Apply Online' button. Closing date: Wednesday 27th May 23:59. Interview/assessment on Monday 8th June 2026.
We encourage flexible working and reasonable adjustments. If eligible, this role may be sponsored under the UKVI Skilled Worker route.
Facility Manager employer: London South Bank University
London South Bank University (LSBU) Group is an exceptional employer, dedicated to fostering a vibrant work culture that prioritises inclusivity and professional growth. With a competitive benefits package, including generous holiday allowances and opportunities for continuous development, LSBU Group empowers its employees to thrive in a dynamic environment that champions innovation and community engagement. Join us in shaping the future of education while enjoying the unique advantages of working in the heart of London.
Contact Detail:
London South Bank University Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Facility Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the sports and leisure industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching LSBU Group and their values. Show us how your experience aligns with their mission of empowering diverse backgrounds. Tailor your responses to highlight your commitment to first-class customer service and health and safety compliance.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for Facility Managers and get comfortable discussing your past experiences as Manager on Duty. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at LSBU Group. Let’s make it happen!
We think you need these skills to ace Facility Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your energy and imagination align with our vision at LSBU Group. Share why you're excited about the opportunity to contribute to our mission.
Tailor Your Experience:Make sure to highlight your relevant experience in leisure or sports environments. We’re looking for someone who can demonstrate a strong commitment to customer service, so be specific about how your past roles have prepared you for this position.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences are easy to spot. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application via the 'Apply Online' button on our website! It’s the best way to ensure we receive your details directly and can consider you for the Facility Manager role.
How to prepare for a job interview at London South Bank University
✨Know Your Facilities
Before the interview, take some time to research London South Bank University’s sport and fitness facilities. Familiarise yourself with their services, opening hours, and any recent developments. This will show your genuine interest in the role and help you answer questions more effectively.
✨Demonstrate Customer Service Skills
As a Facility Manager, delivering first-class customer service is key. Prepare examples from your past experiences where you successfully handled customer queries or improved service quality. Be ready to discuss how you would ensure a high-quality experience for students and the local community.
✨Health and Safety Knowledge
Brush up on health and safety legislation relevant to sports and leisure environments. Be prepared to discuss how you would ensure compliance and safety in the facilities. Mention any qualifications you have or your willingness to obtain a first aid qualification, as this could set you apart.
✨Show Your Leadership Skills
As the Manager on Duty, you'll need to demonstrate strong leadership. Think of situations where you've taken charge, resolved conflicts, or led a team to success. Highlight your proactive approach and how you can contribute to continuous service improvement at LSBU.
