At a Glance
- Tasks: Join our admin team to handle customer queries and support sales.
- Company: ASCO Fire Group, a leading fire safety company based in Glasgow.
- Benefits: Enjoy free parking, a cycle to work scheme, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth in a collaborative setting.
- Why this job: Develop your skills while making a difference in fire safety.
- Qualifications: Strong communication skills and basic computer proficiency required.
This is an exciting new opportunity to join the admin team at ASCO Fire Group. We are a Glasgow based company that specialises in all aspects of Fire Safety. You will be joining an industry leading business who trades nationwide in complete fire safety. As a company, we seek enthusiastic, dynamic and collaborative individuals. We are looking for somebody who wishes to learn new skills and develop their role within the team.
Role outline
- Receiving and responding to telephone and email enquiries
- Developing rapport and passing on leads to the sales team
- Helping customers with queries
- Producing documentation for clients
- Data entry & invoicing
- Liaise with the field team to ensure jobs are completed on schedule
- Systems management
Key Skills
- Excellent communication skills and the ability to build rapport with clients
- Competent computer skills including all areas of Microsoft
- A forward thinker and team player
- Excellent organisational skills and attention to detail
- Ability to work to a deadline
- Confidence and initiative
Please submit your CV if you would like to be a part of the team!
Benefits:
- Cycle to work scheme
- Free parking
- On-site parking
Work Location: In person Mon- Thurs 8.30am-5pm Fri 8.45am - 4pm
Customer Service Administrator in Glasgow employer: London Security Plc
ASCO Fire Group is an exceptional employer located in Glasgow, offering a vibrant work culture that values collaboration and personal growth. With a focus on fire safety, employees benefit from a supportive environment where they can develop new skills and advance their careers, alongside perks such as a cycle to work scheme and free on-site parking. Join us to be part of a dynamic team dedicated to making a difference in fire safety across the nation.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Glasgow
✨Tip Number 1
Get to know the company! Research ASCO Fire Group and understand their values and services. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of client interaction, try role-playing common customer service scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and possibly a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at ASCO Fire Group.
We think you need these skills to ace Customer Service Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Service Administrator role. Highlight your communication skills and any relevant experience in customer service to show us you're the right fit!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you want to join ASCO Fire Group and how you can contribute to our team.
Show Off Your Organisational Skills:Since the role involves data entry and invoicing, make sure to mention any experience you have with these tasks. We love a candidate who can keep things organised and meet deadlines, so don’t hold back!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for this exciting opportunity with ASCO Fire Group!
How to prepare for a job interview at London Security Plc
✨Know Your Fire Safety Basics
Before the interview, brush up on basic fire safety concepts and terminology. This will not only show your interest in the industry but also help you engage in meaningful conversations with the interviewers.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with clients or team members in the past. Think about specific situations where you built rapport or resolved issues.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and stay organised, especially when handling multiple tasks like data entry and invoicing. Share any tools or methods you use to keep everything on track.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for growth. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
