At a Glance
- Tasks: Help prospective students with admissions and provide top-notch customer service.
- Company: Join the UK's largest independent higher education provider, transforming lives through education.
- Benefits: Enjoy a full-time, permanent role with opportunities for personal growth and development.
- Other info: Must be available for open days on weekends and evenings.
- Why this job: Be part of a passionate team making education accessible to everyone, with a high student satisfaction score.
- Qualifications: Excellent customer service skills and ability to thrive under pressure are essential.
The predicted salary is between 28800 - 48000 £ per year.
Job Description
The London School of Science & Technology is the UK's largest and fastest growing independent higher education provider. Partnering with leading UK universities, LSST is home to over 7000 students and 6 campuses.
The team behind LSST is passionately committed to transforming lives by providing excellent education. We believe no matter what your background, your age or personal circumstances everyone is entitled to access a good education. We have one of the highest National Student Survey scores of 96.7%, placing us in the top 15 in the UK.
We are currently seeking to appoint an Admissions and Widening Participation Representative Associate for our Elephant & Castle campus on a Full-time, permanent basis.
Responsibilities (Not limited to):
- Provide information, advice & guidance to prospective students
- Provide excellent sales & customer service
- Support applicants through the admissions & enrolment process
- Respond to online, email, telephone and face-to-face applicant queries
- Conduct academic interviews & invigilate exams
- Conduct open days, campus tours & attend recruitment events/fairs
- Support admissions & marketing team
- Photocopy, scan & verify applicant documents
- Support the Admissions Team with the daily administrative running of the extremely busy Admissions Office.
- Other duties will be assigned
Requirements:
- Excellent customer service skills
- Ability to work under pressure, to meet targets and deadlines
- Be available to attend regular open days on some weekends and evenings.
Job Types: Full-time, Permanent
Work Location: In person
Admissions & Widening Participation Associate (E&C) in London employer: London School of Science & Technology
The London School of Science & Technology is an exceptional employer, dedicated to fostering a supportive and inclusive work environment at our vibrant Elephant & Castle campus. With a strong commitment to employee development and a culture that values diversity, we offer numerous opportunities for professional growth while making a meaningful impact on students' lives. Join us in our mission to provide accessible education and be part of a team that consistently achieves high satisfaction ratings from both staff and students.
Contact Details:
London School of Science & Technology Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Admissions & Widening Participation Associate (E&C) in London
✨Tip Number 1
Familiarise yourself with the London School of Science & Technology's mission and values. Understanding their commitment to widening participation and excellent education will help you align your responses during interviews and demonstrate your passion for their cause.
✨Tip Number 2
Network with current employees or alumni from LSST. Engaging with them can provide you with insider knowledge about the work culture and expectations, which can be invaluable when preparing for interviews or recruitment events.
✨Tip Number 3
Prepare to showcase your customer service skills through real-life examples. Since the role involves providing guidance and support to prospective students, having specific scenarios ready where you've excelled in customer service will set you apart.
✨Tip Number 4
Be proactive in understanding the admissions process and the challenges faced by applicants. This knowledge will not only help you answer questions effectively but also show your genuine interest in supporting students throughout their journey.
We think you need these skills to ace Admissions & Widening Participation Associate (E&C) in London
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Admissions & Widening Participation Associate position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your customer service skills, experience in admissions or education, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet targets and deadlines.
Write a Strong Cover Letter:In your cover letter, express your passion for education and commitment to widening participation. Provide specific examples of how you've successfully supported students or handled customer queries in the past, showcasing your communication skills.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at London School of Science & Technology
✨Show Your Passion for Education
Make sure to express your enthusiasm for education and how it can transform lives. The London School of Science & Technology values a commitment to providing excellent education, so sharing personal experiences or motivations related to this can really resonate with the interviewers.
✨Demonstrate Customer Service Skills
Since the role involves providing information and guidance to prospective students, be prepared to discuss your previous customer service experiences. Highlight specific examples where you successfully assisted customers or resolved issues, showcasing your ability to handle queries effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle various situations, such as dealing with difficult applicants or managing multiple tasks under pressure. Practising responses to these scenarios can help you articulate your problem-solving skills and adaptability during the interview.
✨Familiarise Yourself with the Institution
Research the London School of Science & Technology, its values, and its achievements, such as the high National Student Survey score. Being knowledgeable about the institution will demonstrate your genuine interest in the role and help you align your answers with their mission.
